heisenberg912
01-09-2009, 15:02
Ok I'll try and keep this brief. My friend is on a 2mb connection at the moment and I have the following questions:
1. I was under the impression that all 2mb customers were to be upgraded for free from 2mb to 10mb starting in May or July, and it is now september. Is this true?
2. If so is there a way to hurry the process along? My friend rents and is not the bill payer, would she have to ask her landlord to contact VM or could she contact them?
3. She has a fairly old and crappy looking modem, could it in fact be that she has been upgraded already but the modem only supports 2 mb?
For reference she lives in the Bristol area.
Apologies if this has already been covered in the "upgrade from 2-10meg" thread, but it has got to so many pages I didn't fancy reading the whole thing to pick out what I need to know!
Many thanks
Tim
1. I was under the impression that all 2mb customers were to be upgraded for free from 2mb to 10mb starting in May or July, and it is now september. Is this true?
2. If so is there a way to hurry the process along? My friend rents and is not the bill payer, would she have to ask her landlord to contact VM or could she contact them?
3. She has a fairly old and crappy looking modem, could it in fact be that she has been upgraded already but the modem only supports 2 mb?
For reference she lives in the Bristol area.
Apologies if this has already been covered in the "upgrade from 2-10meg" thread, but it has got to so many pages I didn't fancy reading the whole thing to pick out what I need to know!
Many thanks
Tim