Slow 10mb

[Aqib13]

i got virgin media broadband and am getting around 6mb in afternoon and its terribly slow in the evening what shall i do? when i do speedtest.net it sayes Telewest broadband

[webcrawler2050]

i got virgin media broadband and am getting around 6mb in afternoon and its terribly slow in the evening what shall i do? when i do speedtest.net it sayes Telewest broadband

Follow all of these steps please:


http://www.cableforum.co.uk/board/94/33653957-simple-self-test-steps-will-assist.html#post34852254

[Aqib13]

i resetted router modem heres speedtest

1st.http://www.speedtest.net/result/544321056.png

but when i go on websites it takes ages to load

[webcrawler2050]

i resetted router modem heres speedtest

1st.http://www.speedtest.net/result/544321056.png

but when i go on websites it takes ages to load

Hiya, Speed Test means nothing - they are inaccurate and don't provide all information. I need you to follow those, instructions please - I know it's a ballache but it will help alot.

[Aqib13]

ill pm you my ping results

[webcrawler2050]

ill pm you my ping results

Hiya,

I don't think thats allowed - post your results in this thread please.

EDIT: Can a mod confirm the above please?

[Raistlin]

No problem with the OP PMing you their ping results provided that a) you're happy to receive them, and b) they're happy to do so.

For ease of reference though it's probably best that they post them in the thread, this gives other people the chance to help and offer advice.

[Aqib13]

Pinging www.bbc.net.uk [212.58.251.195] with 32 bytes of data:

Reply from 212.58.251.195: bytes=32 time=19ms TTL=118
Reply from 212.58.251.195: bytes=32 time=16ms TTL=118
Reply from 212.58.251.195: bytes=32 time=16ms TTL=118
Reply from 212.58.251.195: bytes=32 time=16ms TTL=118

Ping statistics for 212.58.251.195:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 19ms, Average = 16ms

[Aqib13]

??

[webcrawler2050]

??

Sorry but you've still not followed the instructions. Ping is fine aswell. Now, power levels and traceroute please.

[Aqib13]

Trace:

Tracing route to www.bbc.net.uk [212.58.253.67]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 10 ms 12 ms 7 ms 10.108.184.1
3 10 ms 9 ms 8 ms osr01pres-v11.network.virginmedia.net [62.30.32.
38]
4 9 ms 8 ms 9 ms pres-t3core-1a-ge-010-0.network.virginmedia.net
[80.0.160.69]
5 9 ms 11 ms 13 ms lee-bb-a-xe-603-0.network.virginmedia.net [213.1
05.175.173]
6 16 ms 15 ms 14 ms nth-bb-b-as2-0.network.virginmedia.net [62.253.1
85.101]
7 16 ms 16 ms 15 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
8 16 ms 16 ms 20 ms pos6-1.rt0.thdo.bbc.co.uk [212.58.239.237]
9 26 ms 15 ms 17 ms 212.58.238.153
10 17 ms 17 ms 28 ms te12-1.hsw1.cwwtf.bbc.co.uk [212.58.239.234]
11 18 ms 18 ms 18 ms www-vip.cwwtf.bbc.co.uk [212.58.253.67]

Trace complete.
------------------------------------------------
Power Levels

Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 6
Downstream Frequency : 331000000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 3.2 dBmV
Downstream SNR : 35.7 dB

---------------

Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 3
Upstream Frequency : 29200000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 40.0 dBmV
Upstream Mini-Slot Size : 2

[Matt-08]

Power levels look spot on to me, expert to confirm? Are you using wireless?

Could a firewall be slowing you down - try turning these off 1 by 1 to see which is causing the slowdown.

[xocemp]

Power levels are fine

[Peter_]

If you are a Virgin Media customer then the best speedtest is from the links below.


click on these 2 gamefiles battlefield_2142_demo.exe and bfme2demo_english_final.exe and save them to your desktop, and then wait a couple of minutes then write down the transfer rates on the files that are running add them together then multiply them by 8 and you will get a truer download speed.

Remember to stop and delete the files.

i.e : 250Kbps X 8 = 2Mbps, 500Kbps X 8 = 4Mbps, 1250Kbps X 8 = 10Mbps, 2500Kbps X 8 = 20Mbps

Then add 10% to the final figure to account for any processes running on your computer.


http://www.virginmedia.com/testmyspeed/manual.php

[Aqib13]

Okay btw am using wireless

---------- Post added at 18:58 ---------- Previous post was at 18:55 ----------

downloads are faster

[Matt-08]

Interference problems possible?

Get Nestumbler and see what channels nearby networks are using and adjust yours to suit.

[Aqib13]

I dont know why its slow when browsing

[Sannas]

Okay btw am using wireless

---------- Post added at 18:58 ---------- Previous post was at 18:55 ----------

downloads are faster

Im trying to work out what this means?

Are you saying when wired downloads are slower than wireless?

---------- Post added at 03:10 ---------- Previous post was at 03:03 ----------

I know im on a little bit of a thread hijack here, but it is related are any of you VM guys aware of infrustrucure upgrades that should fix the current bottlenecking systems?... As At my GF's in the same town she is on 10meg and her connection speeds can drop as low as 1 meg in busy times.

The same goes for myself on 20meg it can drop as low as 300k... When speaking to Tech support for my side usage was at 100% hence my speed being at 300k.... Im in the SP10 area btw ;)

I have carried out pings etc and found timeouts tracert has similar stats. Snr etc are all good. But as I said this is at the more busier times of the day come midnight on both systems speeds start increasing so it seems that the contention ratio is being pushed to the limits?

[Slyder]

Okay btw am using wireless

any chance you could get wired and and test your surfing speeds again. Could be a wireless device bottlenecking your connection somewhere.

[Aqib13]

same speeds with both

[saeedk786]

have you tried connecting your modem directly to your pc (remove the router)

and then testing it?

[musicbravo]

Aqib13, you are discussing this issue on 2 threads now and so far as i can see your connection is fine and any problems are likely to be local network loading issues which are likely to get resolved at some point. Prople are now tellng you to do the same things myself Moldova and BenB suggested to you. Why repeat?

Link to original thread on this http://www.cableforum.co.uk/board/12/33654864-virgin-media-10mb-slow.html