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View Full Version : A little help


aspokes
16-08-2009, 11:42
Hey I dont know much about broadband connections but I really need some help, basically my connection has been going on and off for the past 2 days, sometimes for hours at a time and I cant seem to find the problem, my router does not seem to be sending or receiving any signal, I find myself having to reset the router multiple times to try and get the signal back. Heres some router info, can someone have a look and see if they see anything out of the ordinary. I live just outside of Newcastle.

Downstream Channel
The data shown in the table below provides information about the signal coming from the network to your cable modem.

Downstream Status
Operational
Channel ID
33
Downstream Frequency
299000000 Hz
Modulation
256QAM
Bit Rate
20480000 bits/sec
Power Level
9.5 dBmV
Signal to Noise Ratio
39.4 dB

Upstream Channel

Upstream Status
Operational
Channel ID
3
Upstream Frequency
37500000 Hz
Modulation
16QAM
Bit Rate
768000 bits/sec
Power Level
41.5 dBmV

vinh1000
16-08-2009, 11:59
downstream power level is high - call tech support if i were you

see: http://www.cableforum.co.uk/board/12/26006-cable-modem-signal-levels.html