Very Very Slow Speeds

[Nero182]

https://www.cableforum.co.uk/images/local/2009/08/31.png (http://www.speedtest.net)

I have had these speeds for like 2-3 Weeks and its got awful!? I am ament to be on 20Meg!

I am in Belfast does anyone know if their is any problems?

---------- Post added at 15:54 ---------- Previous post was at 15:36 ----------

Downstream

Downstream Lock : Locked
Downstream Channel Id : 123
Downstream Frequency : 323000000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : 0.2 dBmV
Downstream SNR : 25.8 dB

Upstream

Upstream Lock : Locked
Upstream Channel ID : 2
Upstream Frequency : 47408000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 61.0 dBmV
Upstream Mini-Slot Size : 2

---------- Post added at 15:55 ---------- Previous post was at 15:54 ----------

Added the levels if its any help!

[Ben B]

Upstream power level is far too high, you will need a tech to adjust it. Dial 151 from a Virgin phone or 0845 454 1111 from any other line

[Nero182]

And shall I just ask that upload power needs to be adjusted are will they notice straight away?

[Ben B]

Tell them your getting slow speeds, they should be able to pick up your modem levels from their end.

[Nero182]

Phoned them and apartenly their is a fault in the area and will be fixed either tonight are in the morning!?!

[Ben B]

Phoned them and apartenly their is a fault in the area and will be fixed either tonight are in the morning!?!

Whether or not there is an area problem you need that level adjusting, see what the speed is like in the morning and if no improvement ring them back or post on newsgroups.