Cost of upgrade from 10 Mbps to 50 Mbps

[rgwebster]

I've been trying to find out the cost of upgrading from my current package, which includes 10 Mbps broadband to 50 Mbps broadband. Emails to virgin make it no clearer!!

The details of my current charges are as follows:


Advance charges
£58.50

Main services (Provided by Virgin Media Ltd or Virgin Media Payments Ltd) £39.50
Description Date/period Amount
Line Rental 22 July - 21 August £11.00
Loyalty Pack B B/ Phone/TV B 22 July - 21 August £-19.50
4p Plan 22 July - 21 August £0.00
TV Size: X L 22 July - 21 August £23.00
Broadband Size: L 22 July - 21 August £25.00

Premium TV channels (Provided by Virgin Media Entertainment) £19.00
Description Date/period Amount
Sports1,Sports2 22 July - 21 August £19.00

After vat rebate my monthly charge is : £57.26

I'm interested in finding out the costs now and after the 1st September price reduction.

Thanks for your help!!

[BenMcr]

It would be £28 before the 1st September

It will be £21 after the 1st September

It would go up by £1.50 on the 1st October when the Sky Premiums go up

[rgwebster]

thanks for the info

---------- Post added at 20:36 ---------- Previous post was at 19:36 ----------

Interestingly the current differential between 10 Mbps vs 50 Mbps is £14 vs £35..i.e £21

Therefore i expected that when the price cut occurs it will change to £14 vs £28...i.e £14

Can you explain to me why this is not the case

cheers

[BenMcr]

The difference between L and XXL before discounts is currently £27 a month - BB L shows as £25, XXL shows as £52

However if you upgrade on standard prices between L and XXL (with TV L or above) your discount increases by £6 - from £12.50 to £18.50, making the net increase £21 as advertised

You are currently on a Loyalty Deal which is £1 higher than the £18.50 discount, so you would not get a higher discount for going on XXL, in fact you would probably be swapped onto the £18.50 discount - so a £27 change and £1 discount decrease - making the price increase £28

When the 1st September price change occurs all that would happen is that the £52 XXL price before discount would become £45. So the advertised change is £14 (£20 - £6), but for you it would be £21 - a £20 change and £1 discount decrease

Even if they agree to keep you on the Loyalty deal you would still be looking at £27 and £20