surfingmonk
27-05-2009, 12:22
Might be a first, but after reading so much bad stuff about Virgin I was really wary about going with them. As I didn't have much choice (prev owner had Virgin, BT wanted £125 to reconnect) I got a package including 20mb.
And so far everything's been great. They sorted out the mess the previous owner had left (hadn't cancelled contract, leaving us in limbo). After that was done they installed swiftly (instead of the 2 weeks in the website they did it in 5 days), coming on a Sat morning and doing the job impeccably.
Engineer said we'd get around 17/18mb speed which is what we are getting (speedtest gives me a constant 17.5mb) which is close enough to 20mb so I'm happy with it.
And finally the dreaded STM. Well maybe it helps that I come home after work/gym around 7pm everyday (but I got a flatmate that is there all day as he works from home), but we never come close to it and its 3 of us in the house. And after 9pm its uncapped anyways, so if I need to download something I just leave it for then.
So all in all very happy with my broadband! :dunce:
And so far everything's been great. They sorted out the mess the previous owner had left (hadn't cancelled contract, leaving us in limbo). After that was done they installed swiftly (instead of the 2 weeks in the website they did it in 5 days), coming on a Sat morning and doing the job impeccably.
Engineer said we'd get around 17/18mb speed which is what we are getting (speedtest gives me a constant 17.5mb) which is close enough to 20mb so I'm happy with it.
And finally the dreaded STM. Well maybe it helps that I come home after work/gym around 7pm everyday (but I got a flatmate that is there all day as he works from home), but we never come close to it and its 3 of us in the house. And after 9pm its uncapped anyways, so if I need to download something I just leave it for then.
So all in all very happy with my broadband! :dunce: