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View Full Version : How to cancel windows live messenger subscription?


hardtarget
14-03-2009, 03:44
just downlaoded it from virgin,
first 6 months free but in my settings it says auto renewal which is £2 a month.
how do i change this so it doesnt renew?
its a nokia 5220

broadbandking
14-03-2009, 16:14
Contact Microsoft as they run windows live messager

chuzzlemonkey
14-03-2009, 16:16
Try and find a customer support number if you can as the email response time was ridiculous last time i used it.

BenMcr
14-03-2009, 17:00
I would actually say to contact Virgin Mobile customers services

grimlea
10-04-2009, 21:32
Try and find a customer support number if you can as the email response time was ridiculous last time i used it.

some emails today were answered within 30mins

alex250
11-04-2009, 01:09
I also downloaded instant messenger and then phone virgin cs to see how to cancel it and was told that if i didn't use it after the 6 month trial i wouldn't get charged, this was also verified by a supervisor

hardtarget
16-04-2009, 15:30
I also downloaded instant messenger and then phone virgin cs to see how to cancel it and was told that if i didn't use it after the 6 month trial i wouldn't get charged, this was also verified by a supervisor
well they told me that when it is about to run out i will get a text message notifying me to cancel it if i dont want it,
it will run on automatically unless i cancel it