50Mb areas

[deakin]

Hello

I know next to nothing about Ubr's ect. So this might be a dumb question.

Right, i live in the south east area of glasgow about 4 miles from Uddingston and i've read that the 50Mb is now live there, However i'm on the Renfew Ubr and after talking to the nice folk on virgin's customer care i was informed that there is no info on when Renfrew will be upgraded.

As i'm only 4 miles away from Uddingston and about 9 miles from Renfew is thier anyway i could be switched over onto Uddingston's Ubr so i can get the 50Mb just now or do i have to wait ?

Thanks for any info

Deakin.

[moaningmags]

You have to wait, Uddingston hasn't been upgraded yet. This is where I connect to.
They won't switch you over.

[deakin]

Hi Mags

Thanks for the reply, can you do me a favour a check your postcode here please ?

http://allyours.virginmedia.com/websales/50Mb/index.do

Only reason i ask is that the person who informed me about the upgrade(on another forum) swears blind that he's allready booked an install date.

EDIT :

Just checked using an Uddingston postcode(g718pb) and it is available in the bothwell area,so if you live close to there mags your good to go.

[spiderplant]

50 meg is available in Uddingston (ex-Telewest), but not in Renfrew (ex-NTL) yet. If you are fed from the Renfrew headend I'm afraid you'll just have to be patient. You can't be connected to a different headend.

[deakin]

Thanks for the reply's folks...

I don't mind waiting really, i just got a little excited when i seen that part of glasgow got upgraded.

[Ignitionnet]

You have to wait, Uddingston hasn't been upgraded yet. This is where I connect to.
They won't switch you over.

Uddingston was upgraded earlier this month.

[General Maximus]

has anybody "in the know" got a date for Lincoln yet?

[moaningmags]

Hi Mags
EDIT :

Just checked using an Uddingston postcode(g718pb) and it is available in the bothwell area,so if you live close to there mags your good to go.

Yes, I'm close to Bothwell but still no 50 meg available yet.

Just checked the postcode page and it says I can get 50meg, selfcare says I can't. I'll wait a while.

[savenosouls]

Further bit of info - I live in Uddingston (the village) - G71 7** Postcode - I don't have 50Meg only 10Meg at the moment - I did however run the postcode checker & it indicates hat 50Meg is available.

[cabsandy]

It is avaliable in Uddi-I'm in a ML* ***postcode and I can get it

One thing-just because an area may have been upgraded, it will be up to VM sales when they release it. The two can be mutually exclusive :-)

Glasgow will be later, methinks

[xocemp]

uddi-cmts-06 is not set for 50 meg so /all/ of uddingston is not done.

[Robertus]

Bah - waiting for Knowsley to be done :(

[broadbandbug]

uddi-cmts-06 is not set for 50 meg so /all/ of uddingston is not done.

It doesn't work that way.. When they install the new modem for 50Mb/s you would move to one of the new CMTSs that support 50Mb/s.. It is overlayed on top of the DoCSIS 1.0 System.

[Stephen]

Uddingston was Enabled on friday of last week.

Last I heard Renfrew is due to be enabled for 50MB by about April time.

[fred54321]

Thanks for your interest in 50 Mbit/s.

We're rolling out 50 Mbit/s between December 2008 and July 2009 across the UK.

I'm pleased to tell you that Peterborough is in the next phase; we're currently expecting to launch in your area on 29th January.

Do make sure you're pre-registered to be alerted as soon as the service is available and please don't hesitate to contact me with any queries.

Best

Jon James
Broadband Director
Virgin Media

[Boabyboy]

I checked the VM post code checker to see if I can get 50megabit cable broadband and I can confirm that I can receive the 50meg service in my area now. I am on CMTS08Uddingston. My VM selfcare shows that an upgrade to XXL is available. So, I think Uddingston is a ready for 50meg broadband. I am not sure if all Uddingston UBR's are ready?

[robolots]

Will VM be upgrading all the VIP customers from 20meg to 50meg does anybody know??

[Ignitionnet]

Will VM be upgrading all the VIP customers from 20meg to 50meg does anybody know??

There are no plans to upgrade XL/20Mbit customers to XXL/50Mbit, never have been.

[spiderplant]

I am not sure if all Uddingston UBR's are ready?
As Broadbandbug said a few posts back, they don't need to be. If you sign up to 50 meg, you will be moved onto a 50 meg capable CMTS.

[moaningmags]

Uddi-cmts-01 is now ready, Selfcare says so.

[fred54321]

Thanks for your interest in 50 Mbit/s.

We're rolling out 50 Mbit/s between December 2008 and July 2009 across the UK.

I'm pleased to tell you that Peterborough is in the next phase; we're currently expecting to launch in your area on 29th January.

Do make sure you're pre-registered to be alerted as soon as the service is available and please don't hesitate to contact me with any queries.

Best

Jon James
Broadband Director
Virgin Media

as anyone phoned sales to see if they can get 50mb as it is the 29th today

---------- Post added at 09:41 ---------- Previous post was at 09:30 ----------

as anyone phoned sales to see if they can get 50mb as it is the 29th today

just rang sales 50mb activated in my area

[BenMcr]

From today:

Belfast
Peterborough
Bristol
Lewisham
Maidstone
Gateshead

[synner]

Hi,

My selfcare shows XXL as available for upgrade but the postcode checker says that 50Mb is not available...

Nothing like clear communication is there ! Does anyone know which is liable to be correct ?

I'm in Preston, Lancs if that helps...

TIA

Bri

[Stephen]

Hi,

My selfcare shows XXL as available for upgrade but the postcode checker says that 50Mb is not available...

Nothing like clear communication is there ! Does anyone know which is liable to be correct ?

I'm in Preston, Lancs if that helps...

TIA

BriCould be that the Postcode checker hasn't been updated just yet. However I imagine that selfcare should be correct out of the two.

[BenMcr]

You would think, but Preston isn't a 50Mbit area (yet)

[|Kippa|]

I live in Blackpool but I believe my connection comes under Preston. Just out of curiosity do you know when Preston gets the 50mbit upgrade. I don't really need a precise date just a rough guess if you have some idea.

[BenMcr]

Due to previous leaks from internal information, staff basically get told the day stuff happens now :(

[Robertus]

Bah was going to ask about Knowsley :(

[byron_hinson]

We're in PE27 area - which is a Peterborough post code yet St Ives is classed as Cambridgeshire - anyone know if this area got upgraded?

[BenMcr]

AFAIK the postcode checker should be accurate (it's selfcare that seems a bit out)

[i-Set]

From today:

Belfast
Peterborough
Bristol
Lewisham
Maidstone
Gateshead

From today what?

If thats areas being done today then is gillingham area different from maidstone?

[BenMcr]

From today those are 50Mbit areas (which is what the thread is about) ;)

And yes, AFAIK Gillingham will be different than Maidstone.

[spiderplant]

We're in PE27 area - which is a Peterborough post code yet St Ives is classed as Cambridgeshire - anyone know if this area got upgraded?No, you're Cambridge as far as VM is concerned.

[i-Set]

From today those are 50Mbit areas (which is what the thread is about) ;)

And yes, AFAIK Gillingham will be different than Maidstone.

hehe thanks ben...I didnt read the beginning and just came across your post and was like what maidstone:D

anyway seeing as maidstone is done - any idea on gillingham area?

[BenMcr]

No - See post #27 on this thread ;)

[i-Set]

damn you lol oh cmon cant you like try using some of your inside contacts and find out for me :D

oh well

[ollie2001]

Bloody hell, after ringing 150 to be told to ring 0800 052 0431 to be told to ring customer service, to be told to ring 0845 650 4545 to be told to ring 0800 068 1380 to be told to ring 0845 787 7877 to be transferred to "sales" I FINALLY MANAGED TO ORDER 50MB IN PETERBOROUGH! :D

17th Feb was their earliest install date though, but still can't wait :)

[BenMcr]

It should get easier, as Customer Services can order it from Monday ;)

[ollie2001]

lol, didn't help me today though ;) 6.25MB/Sec mmmmmmmmmmm

[kingabs]

cant wait for the new 50mbs in derby just wondering if the 20mbs will also be moved onto dosis 3?

[moaningmags]

50 meg enabled in uddingston, snr issues now enabled too :(

[dd11]

i can now get 50meg in SE London, (lewisham) :D

...im not gonna though, too expensive for my liking.

[Ignitionnet]

50 meg enabled in uddingston, snr issues now enabled too :(

You have my attention - do tell.

[chamelion]

anybody have an idea when it'll be rolled out in north london - islington / angel?

[BenMcr]

No-one knows until the day it is released

[MikEHunT]

Please do not read too much sarcasm into this post (a little, but not too much!)
I am interested in 50mb cable. HAving been here since it was Diamond Cable, ntl and now Virgin, i think i should know that i have cable, being as i am on the 20mb service, and am being charged so.
So please, oh wise Virgin guru's. tell me why when i put my post code into the 'can i get 50mb box', it then tells me i am not even in a cable area yet can still get it down the phone line?
I am confused, if i cannot get cable, how have i posted this and been charged for it? LOL
ffs. Anyway, when is Nottingham due an upgrade please? :)

[BenMcr]

Is the postcode you are typing in the same one that is on the bills Virgin send you?

[MikEHunT]

Is the postcode you are typing in the same one that is on the bills Virgin send you?

Yes it is. My address does come up after the post code thingy, but after that i get the 'error'. I have been on 20mb and was one of the first in my area in fact

[Dai]

I think it's well established that their database often doesn't match the reality. This has been reported many times before.

It's not unique to Virgin sadly. Most of the utility companies seem to have areas that are only partially or poorly mapped.

[ccarmock]

Agreed - the postcode checker has been badly wrong for my area in the past. Initially it claimed I was in an analogue only cable area (not true it's an ex-Telewest digital area).

Then just prior to the 50 Mb/s launch it claimed I wasn't in a cable area at all (despite already having cable service)

So I am now wondering if it is actually right about 50 Mb/s not being available, as I thought South London was complete?

I gather I do conenct to the Croydon headend systems, which have been upgraded, but via New Malden.

Does anyone know if New Malden has been upgraded?

If the postcode checker hadn't be so wrong in the past I trust it more!

[KillswitchEdge]

Still waiting for Burnley to get upgraded, unless it already has...

Been checking the postcode checker daily, but the recent revelation that it's actually a bit slow (Timmy!) may force me to phone VM tomorrow and ask, unless someone here knows for sure if it has/hasn't been activated here yet?

Cheers folks, interesting thread :)

[MikEHunT]

This is the first time it has not worked for my address. But reading here, it appears it has been that way for some of you too. I just hope there are some offers as well to go with the 50mb :)

[Rexz]

Don't know if its been said or not but I now noticed that on selfcare I can upgrade to XXL broadband and my UBR is Gillingham, so good luck guys :D


--edit--

Just checked and now it doesnt say that I can? Hmm maybe they made a mistake earlier?

--edit--

Ok, Well Ive checked if I can upgrade on my home connection with virgin, and a bt connection both say I can't yet if I log on on my phone I can upgrade?
What does that mean? lol

[Ignitionnet]

This is the first time it has not worked for my address. But reading here, it appears it has been that way for some of you too. I just hope there are some offers as well to go with the 50mb :)

Don't get your hopes up too much on getting a deal to go with the 50Mbit, it's pretty simple really take whatever you have now and add the difference between 20Mbit and 50Mbit and that's about the sum of it :)

Brand new product won't come with discounts straight away.

[BenMcr]

50Mbit costs £15 more a month than 20Mbit unless you are on Triple XL/XL Plus or VIP when it is an extra £10 a month

---------- Post added at 19:00 ---------- Previous post was at 19:00 ----------

Everyone pays £80 set up/install

[MikEHunT]

50Mbit costs £15 more a month than 20Mbit unless you are on Triple XL/XL Plus or VIP when it is an extra £10 a month

---------- Post added at 19:00 ---------- Previous post was at 19:00 ----------

Everyone pays £80 set up/install



VIP ????? Tell me more?

[chamelion]

50Mbit costs £15 more a month than 20Mbit unless you are on Triple XL/XL Plus or VIP when it is an extra £10 a month

---------- Post added at 19:00 ---------- Previous post was at 19:00 ----------

Everyone pays £80 set up/install


i just renewed contract (phone M bb XL tv M, £31/mo) on the condition that i wouldnt' pay any setup/install/etc when i upgraded to XL BB when its out in my neighborhood. that's agreed, notes in my account and i have a verification email to prove it :)

not much of a renewal offer, but ah well.

[BenMcr]

Well isn't that nice of them. However be prepared for it going wrong, as 50Mbit service can't be ordered without charging the £80, you will have to rely on someone credited it back again.

Which is why no-one is supposed to offer to waive it.

[g0mit]

I have just phoned cs asking about 50m my 12 month contract ends in June the Pearson I spoke to said I would not be on a new 12 month contract is this correct please
George

[Ignitionnet]

Well isn't that nice of them. However be prepared for it going wrong, as 50Mbit service can't be ordered without charging the £80, you will have to rely on someone credited it back again.

Which is why no-one is supposed to offer to waive it.

Remember a PM I sent you Ben about hell freezing over? They just can't help themselves...

[BenMcr]

I have just phoned cs asking about 50m my 12 month contract ends in June the Pearson I spoke to said I would not be on a new 12 month contract is this correct please
George
No. 50Mbit is a new 12 month contract

[g0mit]

Thanks Ben

[beeman]

Remember a PM I sent you Ben about hell freezing over? They just can't help themselves...

Luckelly for him he has his email proof as that forms part of a legal contract :D
(terms agreed at time of sale become part of the contract even if it conflicts with TOS and/or the person had no authority to give it)

[*sloman*]

Are VM going to post an schedule like all other upgrades any time soon.

I want none STM BB NOW!!!

20MB no STM would be fine!

[piggy]

Luckelly for him he has his email proof as that forms part of a legal contract :D
(terms agreed at time of sale become part of the contract even if it conflicts with TOS and/or the person had no authority to give it)

errrrrrrr no!! all you get is a apology and you are told the salesman was mis-informed.

[beeman]

errrrrrrr no!! all you get is a apology and you are told the salesman was mis-informed.

It depends how far you want to take it. Such a thing DOSE form part of a legal contract, its just upto yourself if you wish to take it all the way to court (with the costs involved etc). I know i have taken a simmilar issue to the small claims court regerding claims made by a sales person on the warrenty on a TV i brought some time ago :)

and funny enough my case was baised mainly on verbal agreement (with notes I had made on the paperwork)

[BenMcr]

But that is for something you actually bought. Not an offer for a deal in the future for a service you had not yet purchased

[beeman]

But that is for something you actually bought. Not an offer for a deal in the future for a service you had not yet purchased

he purchaced a service

i just renewed contract (phone M bb XL tv M, £31/mo)

baised on those terms :)

[BenMcr]

The contract is for the services he still has. The £80 install fee is for difference services yet to be ordered.

[chamelion]

the service i still have was based on a renewal. which was done expressely on the condition that i would not pay a setup /etc fee for the upgrade as i wanted 50mb. i made it clear that i did not want to renew if they would charge me for an upgrade in a weeks time if 50mb appeared in my neighborhood. it was part of the verbal contract and understanding, and the email they sent through clarifies the situation - that my plan has been renewed and i do not need to pay for an upgrade to XXL.

i'm more than willing to take this to small claims court if they go back on this, i've done it with O2 where they ended up reimbursing me £300 for a £36 error the day before i was going to file at the courts. i'll no doubt fight virginmedia to the end on this one.

[GazCBG]

Hi,

Is there any news on Lincoln getting it, if so do you know when

[ufitm]

Hi,

Is there any news on Lincoln getting it, if so do you know when
And likewise for the Kidderminster & Redditch Areas, i was told that Kidderminster would be done by the end of last month. By someone
from the 50 mg team, or they said they where,

[BenMcr]

For all those saying they have a verbal/e-mail agreement saying you would get the £80 refunded, I am not saying you won't get it, but you will have a lot of 'Oh I don't know about that' and 'Ill have to get the original advisor to contact you etc'.

Sales do not have any way of refunding that, so don't expect it not to be charged. You will then have to wait for the credit to reverse it back off the account

---------- Post added at 09:50 ---------- Previous post was at 09:49 ----------

And for those asking for areas, I refer you to back to Post #27 which says
Due to previous leaks from internal information, staff basically get told the day stuff happens now
So this means that no-one can tell you when an area is to be upgraded, until the day you can actually order 50Mbit

[KillswitchEdge]

Just out of curiosity, why exactly is the setup fee £80? What makes this setup any different to any other setup?

Oh and if anyone knows if/when it'll be available in Burnley please gimme a shout ;)

[chamelion]

what, did you really think they'd give you a "free" £50 wireless N router?

[hokkers999]

Just out of curiosity, why exactly is the setup fee £80? What makes this setup any different to any other setup?

Oh and if anyone knows if/when it'll be available in Burnley please gimme a shout ;)

It's just a rip to get money out of you?

[GazCBG]

Hi,

If I decide to get 50mb I know it a 12 month contract can I drop down to 20mb during the 12 months are am I stuck on 50mb.

[Stephen]

Hi,

If I decide to get 50mb I know it a 12 month contract can I drop down to 20mb during the 12 months are am I stuck on 50mb.

I am not 100% sure but I think you need to stay on the 50MB as it's like on a mobile contract you aren't allowed to downgrade you rental during a contract or at least with the first 6-8 months in some cases.

[BenMcr]

Possibly, but you may end up losing discounts that would then make it more than staying on 50Mbit

[KillswitchEdge]

what, did you really think they'd give you a "free" £50 wireless N router?

Who says I want or need one? I have a wired network already set up here that works perfectly fine, shouldn't I be given an option to actually have the router or not instead of being forced to take it?

[Damien]

Does anyone know when Waltham Forest will be enabled?

[BenMcr]

Does anyone know when Waltham Forest will be enabled?
For the 3/4 time - Only the day it gets enabled!

[Damien]

Sorry, for one of the rollouts there was a timetable.

[BenMcr]

Yes those are for the uplifts of the existing tiers. This rollout is different

[hokkers999]

Who says I want or need one? I have a wired network already set up here that works perfectly fine, shouldn't I be given an option to actually have the router or not instead of being forced to take it?

Just another part of striping you for as much as possible. Like the "activation" fee. What activation? the service is already connected to your house anyway. More fool anyone who pays it. Do you *really* need 50meg d/l speed?, really??

[BenMcr]

From today - Bristol ;)

[braderz]

signing up today i live 3.5km away from exchange hope im still ok to get it :O

[spiderplant]

From tomorrow -
Bolton
Solihull
Lambeth
Sheffield
Stoke
Leeds ;)

[Rexz]

Any news on Gillingham? :D

[Ignitionnet]

Any news on Gillingham? :D

For the 3/4 time - Only the day it gets enabled!

Reading the thread before you post is a good thing!

Put it this way - I know when my area gets the equipment installed, but when it'll be ready for connections, piece of string! Ready when it's ready.

---------- Post added at 19:45 ---------- Previous post was at 19:45 ----------

signing up today i live 3.5km away from exchange hope im still ok to get it :O

Distance from the exchange not an issue with cable as it doesn't use the BT exchange, so don't panic. So long as it's been released to your area and you have cable in your street all should be fine!

[Rexz]

From tomorrow -
Bolton
Solihull
Lambeth
Sheffield
Stoke
Leeds ;)

This was the reason I asked. He/She knew about tomorrow, so maybe he/she could use their inside knowledge. I had read the other posts..

[Big G...]

Sometimes we are given the heads up a day or 2 before it is available.

50Mb XXL will be available in the following areas from 5 February 2009:

Bolton
Solihull
Lambeth
Sheffield
Stoke
Leeds
50Mb XXL service is also available in:

Dudley
Warrington
Liverpool
New York (Newcastle)
Hayes
Wigan
Croydon
Bradford
Wolverhampton
Walsall
Dundee
Glenrothes
Linlithgow
Uddingston
Huddersfield
Belfast
Peterborough
Lewisham
Gateshead
Maidstone
Bristol


Also fed up reading about people moaning about install fees and activation fees. If you want the service, pay the price. If you don't want it, don't pay the price. Just wait until BT have renewed their infrastructure in 2013, and see wht they can do for you.

[Ignitionnet]

Sometimes we are given the heads up a day or 2 before it is available.

Also fed up reading about people moaning about install fees and activation fees. If you want the service, pay the price. If you don't want it, don't pay the price. Just wait until BT have renewed their infrastructure in 2013, and see wht they can do for you.

This is a forum, people have the absolute right to complain about the installation charge if they wish. Just a note when complaining about the content of the forum in your first post :)

[Big G...]

Thaks for being my mentor there. As you can see I have been a member ( mainly sitting on the outside, looking in) for 2 years so I do have some idea of how a Forum operates. However it does seem to me, that people just like to moan for the sake of moaning. How about some constructive suggestions, instead of just dissing everything that is written here.

I'm sure they are getting an absolutely wonderful service from their current providers, at absolute bargain basement prices, all installed free of charge.

My point is, do they all haggle when they go to ASDA to do their weekly shop, or do they just pay the price on the label? VM are a business, not a charity, just as SKY, BT, O2 etc, etc, are businesses. Like a loaf of bread, a service has a price on it, you either buy it or you don't.

[Ignitionnet]

Sure, here's a suggestion, give people an option to have the router or not, to have an engineer or not.

£50 taken off for no router.
£30 for no engineer.

Of course some people wouldn't be happy if you gave them fibre to the arse and paid them for the privilege but the lack of flexibility is silly.

The whole haggling thing is different altogether, but giving people options on both the router and the engineer would be good. If people don't have the kit to take advantage of the 50Mbit tough for them.

[ollie2001]

Thaks for being my mentor there. As you can see I have been a member ( mainly sitting on the outside, looking in) for 2 years so I do have some idea of how a Forum operates. However it does seem to me, that people just like to moan for the sake of moaning. How about some constructive suggestions, instead of just dissing everything that is written here.

I'm sure they are getting an absolutely wonderful service from their current providers, at absolute bargain basement prices, all installed free of charge.

My point is, do they all haggle when they go to ASDA to do their weekly shop, or do they just pay the price on the label? VM are a business, not a charity, just as SKY, BT, O2 etc, etc, are businesses. Like a loaf of bread, a service has a price on it, you either buy it or you don't.

Hear hear! Well said :)

I've paid the price and getting it installed on the 17th. Can't wait!

As Big G said, if you want it, cough up! :D

[BenMcr]

I know this will probably get a few people's backs up, but at the launch of a product I would much rather Virgin forced people to at least have the kit they know that works.

If Virgin had launched with a BYO option in regards to the router, I would not be surprised if there ended up being loads of threads on here and other forums complaining about the speed, and how Virgin can't fix it, that turned out to be because of the router rather than anything else.

At least by providing and end-to-end solution, Virgin *should* be able to more easily identify any hardware issue seperate from any network issue

[ashlez]

Sometimes we are given the heads up a day or 2 before it is available.

50Mb XXL will be available in the following areas from 5 February 2009:

Bolton
Solihull
Lambeth
Sheffield
Stoke
Leeds
50Mb XXL service is also available in:

Dudley
Warrington
Liverpool
New York (Newcastle)
Hayes
Wigan
Croydon
Bradford
Wolverhampton
Walsall
Dundee
Glenrothes
Linlithgow
Uddingston
Huddersfield
Belfast
Peterborough
Lewisham
Gateshead
Maidstone
Bristol


Also fed up reading about people moaning about install fees and activation fees. If you want the service, pay the price. If you don't want it, don't pay the price. Just wait until BT have renewed their infrastructure in 2013, and see wht they can do for you.

Does "Bristol" mean Bristol area - Bath, Chapelton, Hawkfield, Nailsea,Trowbridge, Cheltenham or JUST Bristol.

[laxity]

Any idea when Guildford area will be enabled anyone?

[bjorkiii]

I'm lost up me own arse when will i get activated :erm: and will i get a free lolly off the man with the wire and a spade.

[spiderplant]

Any idea when Guildford area will be enabled anyone?

See post 82, 27, 45, 73, 35, 90...

[Ignitionnet]

Does "Bristol" mean Bristol area - Bath, Chapelton, Hawkfield, Nailsea,Trowbridge, Cheltenham or JUST Bristol.

Click the connection tab above. If you see 'azte' in the details, result!

In my case I see 82-43-120-x.cable.ubr02.mort.blueyonder.co.uk - the bit before blueyonder.co.uk is where you'll see azte, or not.

The following probably have a bit more of a wait:

Staple Hill [Chapel]
Hawkfield
Nailsea
Bath
Trowbridge
Staverton

It's done a site at a time, and these are on their own hubsites, while azte / Aztec West serves Bristol and immediately surrounding.

[braderz]

Cant wait its ordered and coming on saturday :cool: hopefully its better than my 20 meg connection that dips at peak times to about 0.2 meg YEY!

[Stephen]

There are more areas getting enabled from tomorrow.

[*sloman*]

'Hate to wait' ? YES VM i want non STM BB NOW!!! If I have to pay for 50MB to get that I'll pay!

Enable Derby soon please! agrhhhh!

[broadbandbug]

Are VM going to post an schedule like all other upgrades any time soon.

I want none STM BB NOW!!!

20MB no STM would be fine!

There will be no schedule.. As this is brand new network hardware there are loads of issues in areas that are being built.. So they are just doing what they can as they can and launching the ones that come on line first.

[Ignitionnet]

There will be no schedule.. As this is brand new network hardware there are loads of issues in areas that are being built.. So they are just doing what they can as they can and launching the ones that come on line first.

BBB - while you are here when's the code push for the ATDMA fix for the STBs?

[BenMcr]

So that is what it's for ;)

[broadbandbug]

BBB - while you are here when's the code push for the ATDMA fix for the STBs?

Due to be in by end March by all accounts..

[Ignitionnet]

Due to be in by end March by all accounts..

Sweet, so we'll be seeing the 50Mbit upgraded to 5Mbit upstream then?

http://onewayinternet.blogspot.com/2009/02/as-promised-50mbit-comparison.html suggests it's quite achievable over the cable network so presumably VM's fibre optic network will have no worries?

[ashlez]

Click the connection tab above. If you see 'azte' in the details, result!

In my case I see 82-43-120-x.cable.ubr02.mort.blueyonder.co.uk - the bit before blueyonder.co.uk is where you'll see azte, or not.

The following probably have a bit more of a wait:

Staple Hill [Chapel]
Hawkfield
Nailsea
Bath
Trowbridge
Staverton

It's done a site at a time, and these are on their own hubsites, while azte / Aztec West serves Bristol and immediately surrounding.

Shame...im on Trowbridge. Suprised Staverton is in that list as being on its own hubsite...its a very small village just outside Trowbridge by a mile or so.

[Impz2002]

any idea's if harrogate is going live along with leeds ?

im connected to cpc1-harg1-0-0-cust329.leed.cable.ntl.com

Impz

[Ignitionnet]

Idea, yes, the answer's no. As I mentioned above hubsites are separate and as your info says Harrogate is a separate hubsite from Leeds.

Harrogate is a tiny hubsite, only 3 uBRs.

---------- Post added at 21:56 ---------- Previous post was at 21:55 ----------

Shame...im on Trowbridge. Suprised Staverton is in that list as being on its own hubsite...its a very small village just outside Trowbridge by a mile or so.

Doesn't mean that Staverton has a hubsite all to itself, just that there's a hubsite there. It might well serve a lot more than just Staverton.

Staverton hubsite appears to have 12 uBRs present so a fair guess that it serves quite a bit more than just that little village :)

[OLDo]

Just been informed by engineer that 50Mbit will be rolled out in the Salford M6 area in the next week or two.. :D

[UnReaL]

Just been informed by engineer that 50Mbit will be rolled out in the Salford M6 area in the next week or two.. :D

What about the M7 Area? :P

[Robertus]

Due to be in by end March by all accounts..

What's the that?

[braderz]

North Bristol isnt done yet, i had mine booked in for today and a technician turned up and didnt believe i'd ordered 50 meg so one of his mates rang me up and said it would be done sometime this week, typical for me

[OLDo]

What about the M7 Area? :P

It's a secret ;)

...and by that i mean i don't know, sorry. I'd imagine the rest of GM will follow soon. Maybe some have already been enroled. He said successful trials have just finished.

[BenMcr]

In Warrington....

[UnReaL]

I'll wait my turn, I have honestly lost so much interest, given that we have not been told much about any schedule by Virgin Media.

But I'll still get it eventually. STM ftw!

[martinuk]

am in stoke had email sayin 50mb in my area so ive rang then manage to get 30 pound waved and just payin the 50 pounds actvation and gettin free small tv package and phone to for 48 pound cant moan with that can i ;) wots upload speed any others on 50mb yet want see some speedtests

[|Kippa|]

Are Virgin Media seriously considering 5mbit uplaod rate on 50mbit connection say within the next 6 months?

[BenMcr]

There is some consideration to increasing the upload speed, but I don't think they have settled on any speed or date yet

[Ignitionnet]

Good to see them sticking to their guns regarding the activiation / install costs on the 50Mbit. ;)

---------- Post added at 10:03 ---------- Previous post was at 09:59 ----------

am in stoke had email sayin 50mb in my area so ive rang then manage to get 30 pound waved and just payin the 50 pounds actvation and gettin free small tv package and phone to for 48 pound cant moan with that can i ;) wots upload speed any others on 50mb yet want see some speedtests

I'd suggest using the odd £30 you saved to buy a new keyboard yours seems to be broken, you can't type a 'g' after an 'n' :)

There are speedtests and a load of discussion on the upload speed here.

Sorry, I just have an extreme allergy to text speak on the Internet, it's there for texts because of the huge cost, horrid keyboard you type with and short message size, none of which apply here :p:

[bigsinky]

hmmmm......................belfast enabled for 50 meg? all the ubrs in belfast, i think not. still not availble to me. i suppose belfast is a big enough city, but it is not all cable enabled, so what's taking them so long?

[Ignitionnet]

hmmmm......................belfast enabled for 50 meg? all the ubrs in belfast, i think not. still not availble to me. i suppose belfast is a big enough city, but it is not all cable enabled, so what's taking them so long?

If you were to click on the Connection tab do you come off the actual Belfast hubsite or another one?

I think Belfast you'd see blfs in there or similar.

---------- Post added at 13:29 ---------- Previous post was at 13:28 ----------

Are Virgin Media seriously considering 5mbit uplaod rate on 50mbit connection say within the next 6 months?

Depending what you read and where 2.5Mbit is the target once upload bonding is in place or the target is 2.5Mbit prebonding and 5Mbit afterwards.

Still rubbish when you think that a lot of providers offer 5Mbit - 10Mbit without bonding.

[RubberyDuck]

5Mb up should be the norm for 50Mb down, maybe they will shock us and give us 10Mb (Yeah Right).

TBH I'd settle for 5Mb though.

[Impz2002]

If they offered 5Mbit up id be biting thier hand off !

[Welshchris]

i read somewhere that its starting on 1.2mb and then going up to 2.5mb by the end of 2009.

[martinuk]

Good to see them sticking to their guns regarding the activiation / install costs on the 50Mbit. ;)

---------- Post added at 10:03 ---------- Previous post was at 09:59 ----------



I'd suggest using the odd £30 you saved to buy a new keyboard yours seems to be broken, you can't type a 'g' after an 'n' :)

There are speedtests and a load of discussion on the upload speed here.

Sorry, I just have an extreme allergy to text speak on the Internet, it's there for texts because of the huge cost, horrid keyboard you type with and short message size, none of which apply here :p:

your right i do need new key board just spent over 300 pound on case and water cooling kit i didnt get a keyboard were are these speed tests that people got on 50mb got link

[BenMcr]

The 50Mb speed test is for testing at install and by technical support only

They have apparently already had to move servers once because people on the lower tiers were using it and skewing the results for the 50Mbit customers

[Ignitionnet]

Doesn't look moved to me Ben - http://www.vmpilot.net/

[BenMcr]

KK, guess the people that posted were trying to access the Dudley one then (As that is password protected)

[MikEHunT]

What does STM mean?

[anduin]

Stupid Traffic Monitoring


quote from google first hit::
STM is the way Virgin Media restrict the speed of your service if you go over certain upload/download thresholds at various times of the day ...


http://www.virginmedia.com/help/traffic-management.php

see here::

http://www.cableforum.co.uk/board/12/33632966-stm.html

:)

[braderz]

50 meg rules i got it today, its perfection ive had a full 50 meg all night

[BenMcr]

From today:

New Malden
Walsall
Acton
Harbourne

[chamelion]

COME ON ISLINGTONNNNNNNNNN!!!!!!!!
arghhhhhh!

[Stephen]

From today:

New Malden
Walsall
Acton
Harbourne
its from tomorrow the 12th not today.

[BenMcr]

Doh! sorry

[Zhadnost]

We could do with a map of the uk with all the areas served by the ubrs progressively being filled in.

Just to make it easier to see the inevitable truth that it will never bloody get here :-)

[g0mit]

I am having 50m installed on Saturday is there any questions I should ask the tech

[ollie2001]

I am having 50m installed on Saturday is there any questions I should ask the tech

Yeah, "do you fancy a cuppa?" :D

[g0mit]

Thats always first

[Robertus]

Some work happening on the Knowley UBR over the next few days - could this be 50mb?

[SideWeaver]

I just want the wait to be over hehe.

I live in Birmingham and still can't get it. I have called twice before to get different information: 1, It will be in place by the End of Jan in my area and 2, Keep using the postcode checker.

Should I just keep waiting and checking, or is there anyway I could get this information out of them? I am out of contract now so I could try that. I just want to know :(

Many thanks in advance for any pointers. :)

[Rik]

Any news on when Hertfordshire (Hemel Hempstead) / Bedfordshire (Luton) are being upgraded?

Damn im jealous of you 50Mb whores ;)

[carpie]

Does anyone know when the Mill Hill / Edgware area in NW London will be done by chance ?

Oh and hi btw as i am a newbie:D

[Ignitionnet]

I am having 50m installed on Saturday is there any questions I should ask the tech

Ask him to recommend a good brand of lube for the inevitable shafting you're in for later on this year ;)

Yes I've decided against 50Mbit. This is part of the reason why:

"Rob Haswell" [mod edit:removed email address] wrote in message
news:OTBkl.5704$Pg1.5127@newsfe26.ams2...
Hi again,

Further to #898962, the engineers have just left and while I was getting nearly 50mbit (I suspect losses in my switch), I'm still getting packet loss on this line, although not in the same manner that I was before.

Now it's a very consistent 20% packet loss, instead of before which only started losing packets after I hammered it. My throughput has also dropped now to just over 25mbit, but I really don't care about that, I just want my latency and reliability back.

Hi Rob,

unfortunately we have no way of moving your modem to a less utilised upstream channel. As it stands this matter has been assigned to the team who deal with capacity problems but they are yet to update the ticket so we have no idea of any kind of time frame for the resolution of this fault. I'm very sorry.

-- Kind Regards Eric Roberts Virgin Media Technical Support

As you may know I'm rather fond of upstream, however this guy was the first 20Mbit customer on his CMTS and they'd already put 20Mbit customers onto it who dared to use that massive 8.8Mbit upstream channel so this guy was congested.

Yep, congestion on upstream already, with the 1.75Mbit offering. Doesn't really bode well for it increasing any time soon so I think I'll see out my existing contract and go elsewhere!

Dire.

Those of you asking about when, for the 300th time ;) No, no and no. No-one knows until a matter of a day or two before hand. As a guide my area was scheduled for a week and half away to get the kit installed, this has had to be pushed back, and even this is no guideline of when the service will be released. Things could go swimmingly or be a total disaster and it take ages before it's approved for 50Mbit release.

Or they could do a Leeds special and release 50Mbit onto areas not ready for it - I'd take the second option personally!

[pal29]

does anyone have any idea when epsom will be done

[BenMcr]

I refer you to post #101

[*sloman*]

does anyone have any idea when epsom will be done

I do, to find out the answer i want you to build me a shrubbery. not just any shrubbery a nice one.

Build take a picture post it here i will tell you!

[broadbandbug]

Sweet, so we'll be seeing the 50Mbit upgraded to 5Mbit upstream then?

http://onewayinternet.blogspot.com/2009/02/as-promised-50mbit-comparison.html suggests it's quite achievable over the cable network so presumably VM's fibre optic network will have no worries?

Lol.. I think that will come a bit later:D From what I understand there is work to do in order to go to 6.4Mhz US Channels and higher modulation schemes etc..

But it will be a step in the right direction and one more box ticked etc:)

[ccarmock]

Did New Malden get done as planned? The address checker still says no to 50 Mb/s....

[cnewton2k]

Grimsby anyone??

[mnichollsuk]

Can anyone check an ETA on Bristol BS3 postcode? Ive been told its not avaliable by VM support and they wont give me an eta :(

[Ignitionnet]

Reading the many responses on this thread does give the impression that no ETAs are available, in fact I posted on it on the page before this, 2 other people on this one. Pretty please peeps read at least the current page of the thread before asking the same questions.

Putting it more bluntly Stop asking when your area will get 50Mbit no-one who will talk knows! :)

It'll be announced a couple of days before as it has been per this thread. Keep eyes peeled.

[*sloman*]

Reading the many responses on this thread does give the impression that no ETAs are available, in fact I posted on it on the page before this, 2 other people on this one. Pretty please peeps read at least the current page of the thread before asking the same questions.

Putting it more bluntly Stop asking when your area will get 50Mbit no-one who will talk knows! :)

It'll be announced a couple of days before as it has been per this thread. Keep eyes peeled.

Aghhh Broadbandings,

I'm still waiting for my shrubbery!!! Once one of them had done that i was going to make demands for a fence, some ladders and anything else that came to mind.

Now they all know! :dozey:

[Ignitionnet]

Aghhh Broadbandings,

I'm still waiting for my shrubbery!!! Once one of them had done that i was going to make demands for a fence, some ladders and anything else that came to mind.

Now they all know! :dozey:

Sounds like you're planning a house robbery or some professional stalking with that lot. Hide behind your fence, sneak up ladder, poke your head into some poor unsuspecting lady's windows and yell 'Boo!' then when the rossers come hide behind your shrubbery and pretend to be watering it.

[*sloman*]

All of it is correct accept its your window Broadbandings (insert evil laugh here)

[Nicosia]

is there no site like with the 20mbit where it had each area and a completed or waiting next to it?

[Pushkar]

is there no site like with the 20mbit where it had each area and a completed or waiting next to it?

Nope!

[Ignitionnet]

All of it is correct accept its your window Broadbandings (insert evil laugh here)

If you're really that bored that you want to look through my window you're welcome. :)

[nutellajunkie]

Due to previous leaks from internal information, staff basically get told the day stuff happens now :(

Quite bloody right. I remember when talk unlimited was released, when I called up about it, the poor sod on the other side had to go check, which would have been a slight embarrassment to them.

Its nice to know, but what we need to know, we will know and be told by VM when things are right and ready. Im happy they do actually update their site when things happen.

As for 50MB, well I aint going to bother. Im happy with 10MB, but I wouldn't mind a more substantial upload, and back to dreaming I go :)

[Fuzzb]

I checked the post code checker yesterday and to my surprise my area (London W5 - Ealing) has been upgraded. Engineer is booked to install on the 25th Feb.

[pabscars]

I checked the post code checker yesterday and to my surprise my area (London W5 - Ealing) has been upgraded. Engineer is booked to install on the 25th Feb.


In warrington and just upgraded to 50 meg, install to be done 7th March, sweet

[ufitm]

Just been advised by vm some more areas are due to get
a upgarde 19/2/09 which is tomorrow . before anyone asks was not
told the areas, so keep looking at the postcode checker

[Stephen]

From tomorrow 50MB XXL will be available in the following areas

Seven Kings
Brighton
Smallheath
Barnet (Finchley)

[HSp8]

From tomorrow 50MB XXL will be available in the following areas

Seven Kings
Brighton
Smallheath
Barnet (Finchley)

woo hoo

Brighton here we come

just got a price off Customer Services -

currently on 20MB/phone but no package/TV on L - £ 51.50 per month (plus calls about another £ 3)

new offer, as above but 50MB - £ 57 - only an extra £ 5.50 per month seems like a no brainer (plus £ 80 activation fee)

good/bad price? (out of 12 month contract at moment)

[Robertus]

I find it odd that Knowsley isn't being done considering there's work going on at the site all week.

[BenMcr]

good/bad price?
All depends. For an extra £10 you could get Unlimited landline calls and XL tv - but you aren't going to get what you do have any cheaper.

[roughbeast]

Still waiting for 50 mb in Coventry

[SideWeaver]

From tomorrow 50MB XXL will be available in the following areas

Seven Kings
Brighton
Smallheath
Barnet (Finchley)

For Small Heath - Does that mean only that specific part of Birmingham? Or does Small Heath hold the equipment for Birmingham?

Edit: Never mind, I have found out I am not on the Small Heath UBR, but on the Sutton Coldfield one. Any dates for that UBR being upgraded soon?

[Stephen]

For Small Heath - Does that mean only that specific part of Birmingham? Or does Small Heath hold the equipment for Birmingham?

Edit: Never mind, I have found out I am not on the Small Heath UBR, but on the Sutton Coldfield one. Any dates for that UBR being upgraded soon?
As mentioned previously in the thread. There is no release schedule. The areas getting the 50MB are just getting enabled when they are ready for it, and usually only announced a day or two before it goes live.

[SideWeaver]

As mentioned previously in the thread. There is no release schedule. The areas getting the 50MB are just getting enabled when they are ready for it, and usually only announced a day or two before it goes live.

Ok cool, thanks :) Apologies for missing that, I know it won't be a simple job. However, just seeing a Birmingham UBR being made available tomorrow is a good sign for us Brummies waitin for it.

[blenky]

From tomorrow 50MB XXL will be available in the following areas

Seven Kings
Brighton
Smallheath
Barnet (Finchley)

Does 'Brighton' equate to Brighton & Hove?

[Mistweaver]

This picture is appropriate I think.

And hi! :D

http://g.imagehost.org/0553/Scanners.gif

[guvvie]

From tomorrow 50MB XXL will be available in the following areas

Seven Kings
Brighton
Smallheath
Barnet (Finchley)

Seven Kings still not showing as 50Mb on the postcode checker, is it worth me phoning them or waiting till it shows up?

[Stephen]

Seven Kings still not showing as 50Mb on the postcode checker, is it worth me phoning them or waiting till it shows up?
Yes please phone them, the postcode checker won't be totally up to date and accurate.

[HSp8]

Brighton not showing on website yet, but just rang up and ordered it - being installed next Tuesday

[Ignitionnet]

Does 'Brighton' equate to Brighton & Hove?

If you click the Connection widget up near the top of the screen and see .brig. there, then yep it certainly does!

[guvvie]

Yes please phone them, the postcode checker won't be totally up to date and accurate.

Thanks for the heads up, just ordered. They wouldn't accept the order on 0845 454 1111 because it wasn't showing as enabled, but she gave me the number of sales (0800 0526060) and they put my order through. Looking forward to next Thursday now. :)

[blenky]

OK so reading through the board the cost appears to be £10 PM extra on top of my XL package plus £80 activation?

A couple of questions.

1) I have my own N class wireless router -can I use that?

2) Do I need an engineer to fit or can I do it myself.

If I go for 1 and/or 2 above I guess they won't give a rebate on the activation fee!?

Lastly if I opt to use their router are the router settings open so I can choose my own encryption method and key? This is important as currently I have a number of devices I connect via wireless which I don't want to have to reconfigure.

Ta

[HSp8]

guy today tried to add on £ 10, but I told him that yesterday i was quoted an extra £ 5.50 - and he said ok

On the website, it says that the engineer has to come round, but the actual router follows 2 weeks later, which the customer installs themselves - I assume you could use your own router, but they'll still charge you the £ 50 router fee

Can't see anyway out of the £ 50 router cost and £ 30 instalaltion fee, apart from if the installation does tits up and you claim a rebate

[blenky]

guy today tried to add on £ 10, but I told him that yesterday i was quoted an extra £ 5.50 - and he said ok

On the website, it says that the engineer has to come round, but the actual router follows 2 weeks later, which the customer installs themselves - I assume you could use your own router, but they'll still charge you the £ 50 router fee

Can't see anyway out of the £ 50 router cost and £ 30 instalaltion fee, apart from if the installation does tits up and you claim a rebate

Booked for next Tuesday (24/2)! Sales team told me the engineer would bring new modem and router for installation. I may sell me current router on eBay to offset a little of the activation fee!

[broadbandking]

OK so reading through the board the cost appears to be £10 PM extra on top of my XL package plus £80 activation?

A couple of questions.

1) I have my own N class wireless router -can I use that?

2) Do I need an engineer to fit or can I do it myself.

If I go for 1 and/or 2 above I guess they won't give a rebate on the activation fee!?

Lastly if I opt to use their router are the router settings open so I can choose my own encryption method and key? This is important as currently I have a number of devices I connect via wireless which I don't want to have to reconfigure.

Ta

Question 1 Yes you can
Question 2 You need a tech and no they wont refund any of the £80
You might aswell use your router and keep theres as a spare but you use theres you will have to reconfigure your settings

[Just John]

Be aware there is a known issue with the Netgear Router supplied, you can lose 20% of your connection speeds. I was told that Netgear are working on a firmware upgrade to try an reduce this.

The Lewisham techs that installed my 50Mb service bought the Router with them so didnt have to wait

[blenky]

Question 1 Yes you can
Question 2 You need a tech and no they wont refund any of the £80
You might aswell use your router and keep theres as a spare but you use theres you will have to reconfigure your settings

If I use the supplied router will I be able to set up the encryption type/password as I have it now?

[BenMcr]

Yup netgear router is WPA2 and completely user configurable

[Stephen]

They used to send the router out but the techs now bring them at point of install.

[g0mit]

I had mine installed Saturday and was told it could be Upton 28 days for router
George

[BenMcr]

Who told you that? It's wrong. Even if it is ordered seperately, you should get it 3 days after order.

[g0mit]

Hi Ben thanks for info it was cs told it would be up to 28 days and the tech support in liverpool (50meg support)
George

[on in an hour!]

Who told you that? It's wrong. Even if it is ordered seperately, you should get it 3 days after order.

as the 50meg installs are all manned in-house (at the mo) we have had a supply of modems and routers sent directly to the service managers,we are dishing these out to the techs as and when they get the installs assigned to them,so there should be no waiting.we are (if required by sub) setting these up for customers as well ;)

---------- Post added at 17:18 ---------- Previous post was at 17:14 ----------

[QUOTE=Just John;34736661]Be aware there is a known issue with the Netgear Router supplied, you can lose 20% of your connection speeds. I was told that Netgear are working on a firmware upgrade to try an reduce this.

nearly right john,its the wireless-N dongle that has the throughput issues,( i posted the same as you in another thread,wrongly as it turns out!)drivers are being worked on by netgear and all 50meggers should get a mail to let them know where to get the free download ;)

[guvvie]

Hi Ben thanks for info it was cs told it would be up to 28 days and the tech support in liverpool (50meg support)
George

When I ordered mine today I asked whether they would be sending the router by post, I got told that the installer will bring it with him on the day. Maybe worth giving them another ring.

[Horizon]

Seven Kings still not showing as 50mb on the postcode checker, is it worth me phoning them or waiting till it shows up?Seems to be working now.

Seven Kings covering all the areas around Ilford, Barking, Dagenham, Romford etc all now has access to 50mb.:)

[RubberyDuck]

Just checked online and now available in Rainham, Essex as well.

Not sure whether to order or not now, after reading numerous threads on here, it seems people are having quite a few issues.

[blenky]

Yup netgear router is WPA2 and completely user configurable

Can I change it to WEP?

My works VPN access via wireless only supports WEP.

[RubberyDuck]

Just to tempting I guess, getting installed next Friday.

[BenMcr]

Can I change it to WEP?

My works VPN access via wireless only supports WEP.
Yes but then you will not get 50Mbit. Wireless N does not support WEP - only wireless G and B

[blenky]

Yes but then you will not get 50Mbit. Wireless N does not support WEP - only wireless G and B

That's OK as my main PC is wired, I use wireless for family laptop, Wii and work VPN so not bothered getting 50Mbit on those!

Thanks for the info.

[2old4this]

Anyone getting it in High Wycombe area

[blenky]

Anyone getting it in High Wycombe area

I take it you mean the 50Mbit ;)

[JayZmac01]

I live in NW9 postcode area in London and found that 50mb is available... woohoo

[Just John]

as the 50meg installs are all manned in-house (at the mo) we have had a supply of modems and routers sent directly to the service managers,we are dishing these out to the techs as and when they get the installs assigned to them,so there should be no waiting.we are (if required by sub) setting these up for customers as well ;)

---------- Post added at 17:18 ---------- Previous post was at 17:14 ----------

[quote=Just John;34736661]Be aware there is a known issue with the Netgear Router supplied, you can lose 20% of your connection speeds. I was told that Netgear are working on a firmware upgrade to try an reduce this.

nearly right john,its the wireless-N dongle that has the throughput issues,( i posted the same as you in another thread,wrongly as it turns out!)drivers are being worked on by netgear and all 50meggers should get a mail to let them know where to get the free download ;)


Ok, good to know that, but when connecting directly to the modem, D/L is regulary at 48-49Mb, via ethernet via the router, D/L drops to 37-38Mb. Haven't measured wireless as yet

(Sorry for the thread hijack)

[Nicosia]

so where does it say when another area is 50mbit enabled?

[BenMcr]

It doesn't. The additional areas that are being posted here are from staff briefings.

There is only the postcode checker avaliable online

[Nicosia]

oh i see ty

[broadbandking]

Acton
Barnet
Belfast
Bolton
Bradford
Brighton
Bristol
Croydon
Dudley
Dundee
Gateshead
Glenrothes
Harbourne
Hayes
Huddersfield

Lambeth
Leeds
Lewisham
Linlithgow
Liverpool
Maidstone
New Malden
New York (Newcastle)Peterborough
Seven Kings
Sheffield
Smallheath
Solihull
Stoke


Uddingston
Walsall
Warrington
Wigan
Wolverhampton

Here are the areas avaiable now

[Nicosia]

so by summer everywhere will be done.. maybe thats a good thing hopefully by the time its available in cambridge they will have some kind of special offer or router for free those who upgrade

[broadbandking]

You do get a free router

[Pushkar]

You do get a free router

It's not exactly free is it.

[BenMcr]

It's not exactly free is it.
It's exactly the same free as free broadband ;)

[broadbandking]

It's not exactly free is it.

To Virgin the £80 is for installation and the fact the engineer does a fully managed install for you, you dont have take the router

[Peter_]

To Virgin the £80 is for installation and the fact the engineer does a fully managed install for you, you dont have take the router
But not to take the router would be plain daft.:D

[broadbandking]

True its a dam good router as you know I have service only until end of may now tho, I would prefer to use a dual band wireless N router

[Pushkar]

To Virgin the £80 is for installation and the fact the engineer does a fully managed install for you, you dont have take the router


Engineer doesn't have to do much except drink tea and swap a router, Just noticed on the website that you can now do a self-install for £15. What is the extra 50 quid for except to make even more money; 20mb customers get a free router so why do 50mb customers have to pay extra when they already pay quite a bit.

Fine, so Virgin say it's a 'free router package' then what exactly is the 50 quid extra for?

[broadbandking]

They have to press a button to activate the service thats cost alot of money you know lol, btw I dont agree with the charge

[Pushkar]

They have to press a button to activate the service thats cost alot of money you know lol, btw I dont agree with the charge

I'd be happy with just the installation fee but if the router and stick stays properly of VM then theres no reason to charge extra.

[broadbandking]

I'd be happy with just the installation fee but if the router and stick stays properly of VM then theres no reason to charge extra.


They wont ask for the router back

[Nicosia]

i remember the first ntl modem i had from 512kbit and they said you have to give modem back and i still have it.. even after canceling moving to adsl then moving back

so you have choice to install yourself and save £50? just plugging a few wires in and your done they dont put anything extra to the ntl box or anything? i mean the green one outside my house

[Peter_]

i remember the first ntl modem i had from 512kbit and they said you have to give modem back and i still have it.. even after canceling moving to adsl then moving back

so you have choice to install yourself and save £50? just plugging a few wires in and your done they dont put anything extra to the ntl box or anything? i mean the green one outside my house
50Mb is only available with a manned install so they can insure it works hence the charge of £80 in total, no ifs or buts, you pay the charge you get the product.

[Nicosia]

fair enough .. by the sounds of things the router is good.. so £80 is worth it for 50mbit and the good router they give you.. ukonline would charge 80 for the netgear and send you it to do it yoursrelf for the 24mbit upgrade from 8mbit

[MikEHunT]

Hmm, so i live in the heart of Diamond Cable, ntl, Virgin Media city (Nottingham) and am last to get it again! LOL

[BenMcr]

Who says you will be last?

[Nicosia]

Hmm, so i live in the heart of Diamond Cable, ntl, Virgin Media city (Nottingham) and am last to get it again! LOL

probably cambridge will be last as always..

[MikEHunT]

Cus i cannot get it yet, therefore i am already last :)

[Nicosia]

neither can i :)

[beeman]

probably cambridge will be last as always..

Cambridge wasnt the last in the 20mb upgrade. I got my 20mb upgrade about half way through the process :)

[Nicosia]

ah yes i remember when virgin media had the list on the site.. cambridge was mid way.. may or june i think it was?

[Zhadnost]

Doesn't look like it's anywhere near here yet, so I'm not exactly wetting myself with excitement.

[brainz]

So does anyone know when nottingham is due? :P

I understand if theres no definate date

[Stephen]

So does anyone know when nottingham is due? :P

I understand if theres no definate date
Please read the rest of the thread.

I'll say this again.

There is no release schedule, areas are getting added and activated when they are ready. So please stop asking when places will get enabled.:angel:

[brainz]

I understood that.. just wanted to know if anyone had been told thats all.

Thanks.

[Stephen]

Generally there has only been a couple of days notice from when an area gets announced till its released.

[roughbeast]

You would think wouldn't you that someone with a 50mb connection will have used the DSL Zone or some such speed test site by now, but I have seen no sign of any 50mb tester.

Does 50mb really exist?

[southwell]

Does 50mb really exist?
It's a figment of everyone's imagination ;)

Yes it does exist, on a staggered roll out.

http://www.cableforum.co.uk/board/12/33646055-50mb-speed-test-thread.html

[Nicosia]

is it true they will increase upload to 5mbit, i read on another thread here i forget which

[Ignitionnet]

is it true they will increase upload to 5mbit, i read on another thread here i forget which

That would be me asking somewhat 'dryly' when it is going to happen. No plans that anyone here is aware of just rumour.

Lots to do before they even think about offering 5Mbit.

[Rik]

Just wish they would get a move on and roll it out in Hemel Hempstead, this ultra slooow 20Mb (2.35MB/s) is killing me!! ;)

[ccarmock]

An earlier post here said New Malden had gone live on 50 Mb/s however Sales say it's not enabled on the New Maden UBRs yet :-(

[spiderplant]

From tomorrow:

Coventry
Hartlepool
Lincoln
Newton Abbot
Reading
Salford

[BenMcr]

Beat me to it ;)

[Peter_]

Still only Tech Support who can actually verify that you can get it though as other departments do not have the same online tools, as houses in the same road may not be enabled.

[OLDo]

Salford http://www.cableforum.co.uk/board/../images/smilies/tup.gif

You BEAUTY!

[Nicosia]

where is salford?

[OLDo]

It's Manchesters better half. ...google if you want the exact location ;)

[Nicosia]

nice, love manchester

[UnReaL]

Salford from tomorrow?

I did a PostCode check just now and it says:

Because you're in a fibre optic cable area, you can get all this.


Up to 50Mb broadband
Over 165 digital TV channels
Great value home phone packages

So help yourself to fibre optic broadband, the very best digital TV, and phone services.


I'll enquire about it in the morning.

[Zhadnost]

Coo. finally somewhere (Reading) that's within 50 miles (well it's 48).