2 Problems

[DDD]

Hello all I've browsed these forums for a while now and can see you all are very helpful. I finally came to make an account :)

Ok I have two problems, the first is regarding my PING level, here is a result from two speed tests:

http://speed.io/pics/1542/5205/speed.io.png (http://www.speed.io)

https://www.cableforum.co.uk/images/local/2009/01/33.png (http://www.speedtest.net)

As you can see it is very high and I'm worrying about it. I am on 20mb virgin internet and I have the small black internet modem. This computer also has the netgear router from virgin media connected to it so the main internet source is this computer.

Here are my signal levels:

Downstream Lock : Locked
Downstream Channel Id : 7
Downstream Frequency : 331000000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 3.4 dBmV
Downstream SNR : 40.8 dB

Upstream Lock : Locked
Upstream Channel ID : 3
Upstream Frequency : 34000000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 53.0 dBmV
Upstream Mini-Slot Size : 2

Also to add I am in Swansea.

My other problem is that my connection sometimes will turn to local only which is annoying while I'm browsing or on an online game I get disconnected and have to shut down the entire computer and also turn off the mains then re load computer to make the connection become local and internet. I am on windows vista ultimate.

Thanks :)

[Joxer]

Well it is a bit high - so we need to find out why.

Open a command prompt: Start - all programs - accesories - command prompt and the try these:

ping 192.168.1.1 (the router)
ping 192..168.100.1 (the modem)
ping bbc.co.uk (the bbc :) )

Don't type the bits in brackets.

[Stabhappy]

I bet you're using opera browser :) opera doesn't play well with flash, do what Joxer said and we'll see if there's a problem other than poor flash interperatation

[Welshchris]

im am also in Swansea and my Ping level ive seen as high as 350ms sometimes, usually its around 50ms tho.

[Jonathan90]

Don't trust speedtest for ping results when i tried speedtest.net i got pings of anywhere betweeen 200 to 400 but yet my ping was about 14 constant to bbc

[eth01]

im am also in Swansea and my Ping level ive seen as high as 350ms sometimes, usually its around 50ms tho.

when _was_ the last time you gave your CM a reboot?

[General Maximus]

I dont know about everyone else but i think your upstream power level is bordering on being too high. You should keep an eye on it and see if it goes above 53.

[DDD]

Well it is a bit high - so we need to find out why.

Open a command prompt: Start - all programs - accesories - command prompt and the try these:

ping 192.168.1.1 (the router)
ping 192..168.100.1 (the modem)
ping bbc.co.uk (the bbc :) )

Don't type the bits in brackets.
The router (Ah I think theres a prob lol):
Pinging 192.168.1.1 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

The Modem:
Pinging 192.168.100.1 with 32 bytes of data:
Reply from 192.168.100.1: bytes=32 time=2ms TTL=63
Reply from 192.168.100.1: bytes=32 time=1ms TTL=63
Reply from 192.168.100.1: bytes=32 time=1ms TTL=63
Reply from 192.168.100.1: bytes=32 time=1ms TTL=63

Ping statistics for 192.168.100.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms

Too bbc:
Pinging bbc.co.uk [212.58.224.138] with 32 bytes of data:
Reply from 212.58.224.138: bytes=32 time=21ms TTL=116
Reply from 212.58.224.138: bytes=32 time=31ms TTL=116
Reply from 212.58.224.138: bytes=32 time=15ms TTL=116
Reply from 212.58.224.138: bytes=32 time=22ms TTL=116

Ping statistics for 212.58.224.138:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 15ms, Maximum = 31ms, Average = 22ms

And too Stabhappy I'm using Firefox ;)

[Joxer]

Ping times to the bbc are ok so I think the speed test might be off on that one.
Umm must have got the router address wrong if you type ipconfig into the command prompt window the line that says default gateway will give the correct address.

[DDD]

Ping times to the bbc are ok so I think the speed test might be off on that one.
Umm must have got the router address wrong if you type ipconfig into the command prompt window the line that says default gateway will give the correct address.
Oh lol thanks for that, heres the result:

Pinging 10.0.0.1 with 32 bytes of data:
Reply from 10.0.0.1: bytes=32 time=3ms TTL=64
Reply from 10.0.0.1: bytes=32 time<1ms TTL=64
Reply from 10.0.0.1: bytes=32 time=1ms TTL=64
Reply from 10.0.0.1: bytes=32 time<1ms TTL=64

Ping statistics for 10.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 3ms, Average = 1ms

[Joxer]

OK so either you didn't get that router from VM or you have been messing about with the settings. Looks more like an Apple airport or Cisco router.

[DDD]

OK so either you didn't get that router from VM or you have been messing about with the settings. Looks more like an Apple airport or Cisco router.
It's deffinatly from Virgin, the only thing I changed on the router is the security option to WEP so that I could work my nintendo DS on wifi as it woulden't work with the defult settings.

[LaineY]

as far as im aware its not a good thing to change a VM Router from WPA to WEP as it comes defaulted to WPA for customers to set up easyer

[Rik]

Who installed and configured the router for you?

Interesting choice of IP address ;)

[DDD]

Who installed and configured the router for you?

Interesting choice of IP address ;)

I installed the router, is there something wrong with the IP address? lol

[LaineY]

no its rather Schnazzeh to be honest lol

talking from personal experience.. i had the Telewest router just before Virgin took over and i changed mine from WPA TO Wep and suffered loads of disconnections after i done it
aka going from Local to Local and Internet

Just a pointer...

[DDD]

no its rather Schnazzeh to be honest lol

talking from personal experience.. i had the Telewest router just before Virgin took over and i changed mine from WPA TO Wep and suffered loads of disconnections after i done it
aka going from Local to Local and Internet

Just a pointer...
Oh mabey thats the problem with the local, I guess I'll find a way around it to work the DS wifi with a different setting, thanks :)

[DDD]

I'm sorry but I don't mean too double post ><
Anyway I set the router back to it's defult settings but the connection would be local only so I had to set it back to the settings I had been using =/