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View Full Version : Virgin lag :O not unusual

killkid
15-09-2008, 13:49
Well ok for the past years vm has been in power ive been a laggy mofo on games, lag spikes etc
Well on Friday the whole 2nd half of the streets internet died, a tech came looked at the street and said basically vm hav completely wired this street wrong something like amp , temp temp whn its meant to be amp temp. Anyway he also said the parts needed replaced etc he did tht everything worked fine he came checked my speeds

Signal to Noise Ratio
40 dB

Power Level
50.00 dBmV

he said peferct modem config "you dont want your power level about 55 and below 48 " forgot what he said about the signal to noise ratio.But he talked about thats what the green boxes along the road are and how it goes to fibre etc. Anyway later on that day i had no lag until i started spikes checked my modem and i got this

Downstream Status
Operational

Power Level
7.79 dBmV

Signal to Noise Ratio
38/ mainly37/36 dB <--- jumps


Upstream Channel
Power Level
51.50 dBmV


thats when i lag in game, am thinking is the signal to noise ratio to low and thts why am lagging in game? i never did whn i was on 40, thought maybe i should ask her before i call vm

my current modem config is:

Downstream Channel
The data shown in the table below provides information about the signal coming from the network to your cable modem.

Downstream Status
Operational

Channel ID
5

Downstream Frequency
339000000 Hz

Modulation
QAM256

Bit Rate
2148000 bps

Power Level
7.76 dBmV

Signal to Noise Ratio
37 dB

Upstream Channel
The data shown in the table below provides information about the signal being transmitted to the network from your cable modem.

Upstream Status
Operational

Channel ID
2

Upstream Frequency
22200000 Hz

Bit Rate
256000 bps

Power Level
50.00 dBmV




thank you
Axegrinder
15-09-2008, 18:27
Nothing wrong with those levels, might want to watch the downstream power though. Though im guessing your ex telewest, the downstream power is good for -/+ 12db. ;)
whydoIneedatech
15-09-2008, 19:07
Nothing wrong with those levels, might want to watch the downstream power though. Though im guessing your ex telewest, the downstream power is good for -/+ 12db. ;)
Definitely EX-Telewest the frequency says it all.;)
Axegrinder
15-09-2008, 19:36
Plus the fact the upstram rate is 256000bps and not 200000bps as it is on the NTL side ;).
whydoIneedatech
15-09-2008, 20:21
Plus the fact the upstram rate is 256000bps and not 200000bps as it is on the NTL side ;).
You can tell Telewest by the Frequency either being 331000000 or 339000000.

They only have that silly 256/2000 on 2mb for some stupid reason, but not all NTL areas are the same oddly some actually have 256!!
killkid
15-09-2008, 20:32
right so basically r u saying GTFO 2mg and upgrade to the 4mg to i get 10mg ? its a speed problem yar?
whydoIneedatech
15-09-2008, 20:41
Well for the extra say £7 you will get 5 times your present speed when upgraded to 10mb, check the link below for your area.

http://allyours.virginmedia.com/html/existingcustomers/faster/schedule.html
Noggo
16-09-2008, 14:42
You'll find no difference with your connection for gaming by upgrading from M to the L package (be it to 4 Meg or if your UBR has been upgraded 10 Meg). Games just don't use a lot of bandwidth. e.g. Games like Quake 3 or 4 and Unreal Tournament 2k4 or 3 all use around 10KB/s.

I'm on XL 20 Meg and get exactly the same latency to games servers as a friend who has L 4Meg and he's about half a mile away from me on the same UBR. Now when the UBR had capacity issues, we both had problems with erratic latency, packet loss and bad download speeds.

If you really want to go down that route, upgrade to `L' package and if you don't see any improvement downgrade after 1 Month, back to your `M' package.
killkid
16-09-2008, 23:27
right wht should i do thn is it a modem problem is the cable in the street done wrong or am i stuck cause its really annoying me :(

---------- Post added at 23:27 ---------- Previous post was at 23:10 ----------

i took the ethernet cable and put it into the modem (instead of the router )whn i was getting lag and the lag was gone, although i had to reset the modem and my pc maybe tht made a difference?
whydoIneedatech
17-09-2008, 08:55
right wht should i do thn is it a modem problem is the cable in the street done wrong or am i stuck cause its really annoying me :(

---------- Post added at 23:27 ---------- Previous post was at 23:10 ----------

i took the ethernet cable and put it into the modem (instead of the router )whn i was getting lag and the lag was gone, although i had to reset the modem and my pc maybe tht made a difference?
It could well be the router causing the lag, try a direct connection for 24 hours then a connection via your router for 24 hours and if you see a difference you know its the router.
killkid
17-09-2008, 15:52
well its not tht simple as my mother and sister both use their laptops but ill try, if it is a router problem wht should i do, i know the "dos" always blocks things, ive disabled the routers firewall and i still get lag, maybe its jst the router ? ive got a belkin 54g router with 125 high speed mode
chickendippers
17-09-2008, 16:29
Are you trying to game over wireless? Don't bother, just buy yourself a ethernet cable and use that instead.
killkid
17-09-2008, 16:30
i am on an ethernet cable
killkid
17-09-2008, 20:22
tbh i think it is the router any1 had any trouble with a belkin G wireless/switch the one with 125 speed mode?
whydoIneedatech
17-09-2008, 20:52
tbh i think it is the router any1 had any trouble with a belkin G wireless/switch the one with 125 speed mode?
It should have the model number underneath on a sticker.
killkid
18-09-2008, 16:40
model F5D7231-4