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View Full Version : Phone number for cancelling NTL/Virgin Broadband


Gooch
08-09-2008, 09:14
I am moving on to pastures new and need to cancel my Virgin/NTL Broadband. Has anyone got the direct phone number that I would need? I know I should probably phone the main 0845 customer services number but I get the impression that I wil have to speak to a million different people (retention dept etc) before I get to the right person. So if anyone does have a direct number of which they think could help, I would very much appreciate it. :)

Jelly Bean
08-09-2008, 09:20
Hello, good morning the number is uasly 150 or 151 free from any Virginmedia landline.

If you ring this number it will be an automated service at first you know the type press 1,2 or 3.

They can also transfere you to the relevent department.

I hope this helps?

Gooch
08-09-2008, 09:26
Thanks for your help but I only have Virgin/NTL Broadband. I do not have any other of their of there services. So calling 150 or 151 won't help.

Raistlin
08-09-2008, 09:39
Then the 0845 number is your best bet.

BenMcr
08-09-2008, 15:00
0845 454 1111 Option 2 and then Option 1 is the House Moves Centre

Gooch
09-09-2008, 10:27
Ta. Sorted :)