should i be getting 10mbps yet?

[Bulky]

i remember it being mentioned that the 4mbps was being upgraded to 10mbps , in my case (Stockport area) this hasn't happened yet , should it have done , i have a sneaky suspicion its because my modem is so old (ntl100) any help appreciated :)

[Joxer]

according to http://allyours.virginmedia.com/html/existingcustomers/faster/schedule.html Stockport is on 10MB, you might need a new modem, not sure about the NTL ones - but it might just need a reboot.

[whydoIneedatech]

i remember it being mentioned that the 4mbps was being upgraded to 10mbps , in my case (Stockport area) this hasn't happened yet , should it have done , i have a sneaky suspicion its because my modem is so old (ntl100) any help appreciated :)

That modem is rather old and tired, and not truly capable of keeping up with the faster speeds now available, they had 512kb when that was issued, ring Tech Support on the number below and get it swapped.

Tech Support is open 24/7 on the numbers below.

For help with your TV or Phone and for Broadband Technical Support:

Call Product Support/Faults on 151 option 3 from your Virgin Media Phone. It's absolutely free.

Or call 0845 454 1111 from any other phone line.

[Kymmy]

This THREAD (http://www.cableforum.co.uk/board/12/33627793-virgin-4mb-upgrade-10mb-february-summer.html) is all about the upgrades and what areas have been completed, any problems with the upgrade.

Link given thread closed