swansealad
11-08-2008, 14:11
Hi, I have an NTL:Home supplied Cable modem (USB Cable Modem 351000) and my dad bought a Netgear WGR614 wireless router to go with it.
The problem is the router's instructions work on the modem being connected by ethernet cable, but ours is by USB. I've attempted to get round this and I've attempted to set it up through the ethernet using the supplied ntl:home Broad Band installer but I'm getting the vtruckdbg error. Now while I have seen threads linked to the problem, and finally got rid of that window on start-up, and understand it means the modem is already installed. I know that.
Is it possible to uninstall the modem in some form from the computer and re-install it on the ethernet connection? My dad's away right now so would I require any documentation or a phonecall to Virgin Media if I was to re-install?
Any help much appreciated.
The problem is the router's instructions work on the modem being connected by ethernet cable, but ours is by USB. I've attempted to get round this and I've attempted to set it up through the ethernet using the supplied ntl:home Broad Band installer but I'm getting the vtruckdbg error. Now while I have seen threads linked to the problem, and finally got rid of that window on start-up, and understand it means the modem is already installed. I know that.
Is it possible to uninstall the modem in some form from the computer and re-install it on the ethernet connection? My dad's away right now so would I require any documentation or a phonecall to Virgin Media if I was to re-install?
Any help much appreciated.