D.Casey
03-08-2008, 00:00
Hello all, could anybody offer me some advice on a problem im having with packet loss.
My speed & ping seems fine, yet I keep getting net freezes (on games & browsing the web).. kinda like lag spikes.
I checked for packet loss & found im suffering from between 6 & 10% depending on the 2 tests ive ran.
Ive checked it about 10 times today & on 2 occasions its been 0% then the other 8 or so times its ranged from 3.8% to 12%.
Its only been happening from yesterday & im not sure what to do to test more.
When I check for packet loss by pinging websites it (cmd/ping www... etc) it always shows its ok.
Ive tested 2 computers & its the same - even now at midnight im suffering 6% loss.
Tested using :
http://www.irishisptest.com/runmyspeed.php
&
Dan Elwell's Broadband Speed Test
both give same results.
Im on the 20mb service(grimsby) & use an attenateur(spelling correct?) on my line (tested without & exactly the same).
Modem configs:
Downstream Lock : Locked
Downstream Channel Id : 6
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 7.0 dBmV
Downstream SNR : 39.2 dB
Upstream Lock : Locked
Upstream Channel ID : 4
Upstream Frequency : 29200000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 51.5 dBmV
Upstream Mini-Slot Size : 2
Should I just phone VM? or can anybody give me some advice on anything else I can try?
Thankyou in advance
My speed & ping seems fine, yet I keep getting net freezes (on games & browsing the web).. kinda like lag spikes.
I checked for packet loss & found im suffering from between 6 & 10% depending on the 2 tests ive ran.
Ive checked it about 10 times today & on 2 occasions its been 0% then the other 8 or so times its ranged from 3.8% to 12%.
Its only been happening from yesterday & im not sure what to do to test more.
When I check for packet loss by pinging websites it (cmd/ping www... etc) it always shows its ok.
Ive tested 2 computers & its the same - even now at midnight im suffering 6% loss.
Tested using :
http://www.irishisptest.com/runmyspeed.php
&
Dan Elwell's Broadband Speed Test
both give same results.
Im on the 20mb service(grimsby) & use an attenateur(spelling correct?) on my line (tested without & exactly the same).
Modem configs:
Downstream Lock : Locked
Downstream Channel Id : 6
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 7.0 dBmV
Downstream SNR : 39.2 dB
Upstream Lock : Locked
Upstream Channel ID : 4
Upstream Frequency : 29200000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 51.5 dBmV
Upstream Mini-Slot Size : 2
Should I just phone VM? or can anybody give me some advice on anything else I can try?
Thankyou in advance