shulbert
30-07-2008, 00:16
Hi,
Been a tiscali customer for years and just switched to Virgin Cable. Got my Netgear wireless router free with the self-install package. Laptop connects fine - excellent signal strength. Very quick downloads. Just one problem. I establish my VPN tunnel link to connect to my emplyer, and it won't remain up more than 1 hour, meaning a re-connect and many re-logging in to applications etc. Tiscali never suffered these problems. The VPN would stay connected happily for days. Virgin support say that the wireless link is the cause - but the wireless doesn't drop out that I notice. Has anyone else experienced these issues? can anything be done? I'm actually thinking of cancelling the Virgin setup because it just doesn't perform the way I need - reliable connection through the daytime. But when it is connected it is great. And a user who does not use VPN would never notice the issue.
Been a tiscali customer for years and just switched to Virgin Cable. Got my Netgear wireless router free with the self-install package. Laptop connects fine - excellent signal strength. Very quick downloads. Just one problem. I establish my VPN tunnel link to connect to my emplyer, and it won't remain up more than 1 hour, meaning a re-connect and many re-logging in to applications etc. Tiscali never suffered these problems. The VPN would stay connected happily for days. Virgin support say that the wireless link is the cause - but the wireless doesn't drop out that I notice. Has anyone else experienced these issues? can anything be done? I'm actually thinking of cancelling the Virgin setup because it just doesn't perform the way I need - reliable connection through the daytime. But when it is connected it is great. And a user who does not use VPN would never notice the issue.