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pop80_uk
27-07-2008, 00:28
Hi Guys and Gals
I upgraded from 2mb to 20mb on Friday morning, the guy at Virgin said it would take 1 - 2 days to upgrade, however Ive done a speed test tonight and its still showing at 2mb, how long does it usually take??

Has anyone got a better speed tester which will show me speed just to be certain?

I might need peoples help on this one please. :confused:

---------- Post added at 23:28 ---------- Previous post was at 23:23 ----------

Whoops wrong section can someone move it to internet please.
Thanks!

johnnyposs
27-07-2008, 00:53
Have you rebooted your cable modem. :erm:

frogstamper
27-07-2008, 02:21
When I upgraded from 2mb to 20mb it was done instantly, by the time I put the phone down then went to speedtest.net I was getting around 10mb, it took about five minuets before it settled at the 19.5mb mark.

https://www.cableforum.co.uk/images/local/2008/07/18.png (http://www.speedtest.net)

v0id
27-07-2008, 04:22
I remember when I upgraded from 2Mb to 4Mb back in the day, it was done over the phone and I saw my modem reboot itself as I was talking to the gal on the other end

eth01
27-07-2008, 09:38
this post needs moving up.

pop80_uk
27-07-2008, 13:30
Have you rebooted your cable modem. :erm:

Yup rebooted over 7 times since the upgrade. I think I might have to call them, are some of the online speed tests un-reliable? :confused:

Kymmy
27-07-2008, 13:35
What does the OPERATIONAL CONFIG page on the modem say for downstream and upstream data rates??

Kymmy

pop80_uk
27-07-2008, 14:10
What does the OPERATIONAL CONFIG page on the modem say for downstream and upstream data rates??

Kymmy

Wheres that please?
Thanks

Kymmy
27-07-2008, 14:18
http://192.168.100.1 username and password is I think root (user for the business modems, it tells you in the top left)

Go to OPERATIONAL CONFIG and copy/paste the info there.

DO NOT post IP's, Serial numbers or MAC numbers

Kymmy

Raistlin
27-07-2008, 14:21
Whoops wrong section can someone move it to internet please.
Thanks!




Done.

pop80_uk
27-07-2008, 15:22
http://192.168.100.1 username and password is I think root (user for the business modems, it tells you in the top left)

Go to OPERATIONAL CONFIG and copy/paste the info there.

DO NOT post IP's, Serial numbers or MAC numbers

Kymmy

Here you go, be very interested to hear what it means.
Thanks

Network Access : AllowedMaximum Downstream Data Rate : 20480000Maximum Upstream Data Rate : 768000Maximum Upstream Channel Burst : 1600Maximum Number of CPEs : 1Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled

Kymmy
27-07-2008, 15:24
OK according to that data you're on a 20Mb config.

Do you have a router between you and the modem?? If so what's your speedtest results saying for the direct (no router) connection?

Also which modem is it as not all will cope with 20Mb throughput?

Kymmy

pop80_uk
27-07-2008, 15:30
OK according to that data you're on a 20Mb config.

Do you have a router between you and the modem?? If so what's your speedtest results saying for the direct (no router) connection?

Also which modem is it as not all will cope with 20Mb throughput?

Kymmy

I do have a router its a linksys one, I will have to have a check on the direct router result, although Im getting 10mb on the speedtest now.

I have a blue modem NTL one. clear see through blue plastic.

Any help??
Thanks again!

Kymmy
27-07-2008, 15:36
The modem should have a sticker on it with at least a model number (DO NOT PUBLISH THE MAC NUMBER as that might also be on a sticker)

As you are using a router I'd see about the latest firmware for it, also there is a TCP/IP optomization program that is recommended by VM, not sure of the link but I'm sure that someone will post it soon :)

Kymmy

whydoIneedatech
27-07-2008, 15:39
I do have a router its a linksys one, I will have to have a check on the direct router result, although Im getting 10mb on the speedtest now.

I have a blue modem NTL one. clear see through blue plastic.

Any help??
Thanks again!

Thats an NTL250 as no other modem fits that description.

It is 20Mb capable so try a speed test without the router.


----------------------------

If you are a Virgin Media customer then the best speedtest is from the link below which is from a dedicated server within the Virgin Media network, hence the is no www. before the address.

Have you tried going to this link to check your speeds http://gamefiles.virginmedia.com/

click on blueyondergames>demos>then click on at least 2 large files and save them to your desktop, and then wait a couple of minutes then write down the transfer rates on the files that are running> times them by 8 and you will get a truer download speed.


-----------------------------------------

You could try this below if you are on XP.

TCP Optimiser is actually on the Virginmedia website click on this link and read about it.

http://help2.virginmedia.com/help/ge...anced_optimise

Then the link to the Speedguide site

www.speedguide.net (http://www.speedguide.net/).

Or the link direct to the Optimiser.

http://www.speedguide.net/downloads.php
------------------------------------------------------------------------------
You could try this below if you are on Vista

http://www.speedguide.net/read_articles.php?id=2574

pop80_uk
27-07-2008, 15:54
Thank you ^

Ive just updated my router firmware! And im getting 12mb now on speedtest!
The thing Im really baffled by is the original speed tester I was using:
http://speedtest.broadbandgenie.co.uk/

says that my speed is less than 2mb now! Whats going on? whos right, and whos wrong?

Im going to connect direct to the modem now and see if I need to buy a new router :(
My current router is the Linksys 54WRG wth speedbooster.

Thanks for all your help!

Kymmy
27-07-2008, 15:56
2Mb or 2MB ??? there is a difference in them :)

Kymmy

pop80_uk
27-07-2008, 16:03
2MB that site says my speed if 2MB the other one (speedtest) says its 12MB, which is right?

Kymmy
27-07-2008, 16:18
2MB (note the capital B) is roughly about 17-18Mb

pop80_uk
27-07-2008, 17:13
2MB (note the capital B) is roughly about 17-18Mb

Just done it again, I was wrong 2mb small letters.
Try this speed test for you, at least I will know if its broken or not then. :)

Kymmy
27-07-2008, 17:20
LOL, 1.6Mb for me, try www.speedtest.net as I get my full speed on there

Kymmy

pop80_uk
27-07-2008, 17:28
LOL, 1.6Mb for me, try www.speedtest.net (http://www.speedtest.net) as I get my full speed on there

Kymmy

So thats sites broken then...

My results from speed test with no router connected :(
https://www.cableforum.co.uk/images/local/2008/07/17.png (http://www.speedtest.net)

Kymmy
27-07-2008, 17:57
Try it at different times but please remember that it is only a single point so will only show you the speed of the slowest point.

Most recommend that you download from the VM servers (sorry can't remember the address) a few files at the same time and then add up all the speeds which gives you an average. This then discounts bottlenecks.

monkey2468
27-07-2008, 23:26
Download a 1GB file from nettest.virginm.net, and post the transfer rate.