purp
22-07-2008, 20:43
Alrighty.. first time here - so Hi! Hope you're all having a lovely Tuesday... :dozey:
Down to business.
RG12
99% of Bracknell is cabled, I know this because I've lived here for 4 years. Now, I've moved into a building which houses 6 flats and according to VM's site we are not serviceable by Cable. So I take out Plan 2. ADSL 'up to' 8MB. Now, here are the problems.
Cable
After speaking to an engineer in the area (in person) he said he'd look into why I can't get cable into this building as he's literally just installed it 2 doors up. He came back to me about a week later saying that the original cable laid into the building is 'old analogue' NTL cable which wasn't replaced during upgrades. The only way we could get the Virgin Broadband Cable, we all know and love, is for him to submit a business case to his management -- with the expected costs to be in the region of £2,000 he said that it is very likely to be turned down. Fan-tastic.... Oh, and I've not heard back from him in 2 weeks.
ADSL
Now - I live around 2 miles (as the birdy files) from the exchange, which from what I'm aware shouldn't be too much of a problem. But my maximum speed, clocked at 3am on a random Tuesday morning, is 700k down and 400k up. My average ping to my lovely phat 100mb server in Telehouse is averaging at around 110ms. Last few years I've been getting 15ms from Virgin/NTL cable. I have noticed that in my traceroute I go via the UBR in Northampton or something - it's certainly not a local one to Bracknell... is this causing the bad connection? This is certainly nowhere near 8mb.... they're damn right on the "up to" part, aren't they?
Here are the appendices to my whine and request for advice.
1. My server ping results.
Ping statistics for My Beast in London:
Packets: Sent = 200, Received = 197, Lost = 3 (1% loss),
Approximate round trip times in milli-seconds:
Minimum = 82ms, Maximum = 261ms, Average = 106ms
2. My server trace route.
1 1 ms 1 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 86 ms 96 ms 86 ms nrth-t3core-1a-ge-111-0.network.virginmedia.net [213.106.255.61]
4 100 ms 91 ms 91 ms nth-bb-a-so-210-0.network.virginmedia.net [212.43.162.237]
5 85 ms 83 ms 87 ms nth-bb-b-ae0-0.network.virginmedia.net [62.253.185.118]
6 93 ms 97 ms 98 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.184.2]
7 192 ms 214 ms 115 ms the-door-to-my-server [xxx.xxx.xxx.xxx]
8 89 ms 91 ms 104 ms woot-my-server [xxx.xxx.xxx.xxx]
3. BBC trace route.
1 1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 88 ms 76 ms 87 ms nrth-t3core-1a-ge-111-0.network.virginmedia.net [213.106.255.61]
4 91 ms 92 ms 102 ms nth-bb-a-so-210-0.network.virginmedia.net [212.43.162.237]
5 102 ms 99 ms 91 ms nth-bb-b-ae0-0.network.virginmedia.net [62.253.185.118]
6 84 ms 95 ms 91 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.184.2]
7 101 ms 111 ms 99 ms pos6-1.rt0.thdo.bbc.co.uk [212.58.239.237]
8 78 ms 95 ms 95 ms 212.58.238.129
9 111 ms 95 ms 91 ms 212.58.239.58
10 104 ms 103 ms 91 ms www-vip.telhc.bbc.co.uk [212.58.251.195]
4. BBC Ping
Ping statistics for 212.58.253.67:
Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 90ms, Maximum = 115ms, Average = 101ms
Down to business.
RG12
99% of Bracknell is cabled, I know this because I've lived here for 4 years. Now, I've moved into a building which houses 6 flats and according to VM's site we are not serviceable by Cable. So I take out Plan 2. ADSL 'up to' 8MB. Now, here are the problems.
Cable
After speaking to an engineer in the area (in person) he said he'd look into why I can't get cable into this building as he's literally just installed it 2 doors up. He came back to me about a week later saying that the original cable laid into the building is 'old analogue' NTL cable which wasn't replaced during upgrades. The only way we could get the Virgin Broadband Cable, we all know and love, is for him to submit a business case to his management -- with the expected costs to be in the region of £2,000 he said that it is very likely to be turned down. Fan-tastic.... Oh, and I've not heard back from him in 2 weeks.
ADSL
Now - I live around 2 miles (as the birdy files) from the exchange, which from what I'm aware shouldn't be too much of a problem. But my maximum speed, clocked at 3am on a random Tuesday morning, is 700k down and 400k up. My average ping to my lovely phat 100mb server in Telehouse is averaging at around 110ms. Last few years I've been getting 15ms from Virgin/NTL cable. I have noticed that in my traceroute I go via the UBR in Northampton or something - it's certainly not a local one to Bracknell... is this causing the bad connection? This is certainly nowhere near 8mb.... they're damn right on the "up to" part, aren't they?
Here are the appendices to my whine and request for advice.
1. My server ping results.
Ping statistics for My Beast in London:
Packets: Sent = 200, Received = 197, Lost = 3 (1% loss),
Approximate round trip times in milli-seconds:
Minimum = 82ms, Maximum = 261ms, Average = 106ms
2. My server trace route.
1 1 ms 1 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 86 ms 96 ms 86 ms nrth-t3core-1a-ge-111-0.network.virginmedia.net [213.106.255.61]
4 100 ms 91 ms 91 ms nth-bb-a-so-210-0.network.virginmedia.net [212.43.162.237]
5 85 ms 83 ms 87 ms nth-bb-b-ae0-0.network.virginmedia.net [62.253.185.118]
6 93 ms 97 ms 98 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.184.2]
7 192 ms 214 ms 115 ms the-door-to-my-server [xxx.xxx.xxx.xxx]
8 89 ms 91 ms 104 ms woot-my-server [xxx.xxx.xxx.xxx]
3. BBC trace route.
1 1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 88 ms 76 ms 87 ms nrth-t3core-1a-ge-111-0.network.virginmedia.net [213.106.255.61]
4 91 ms 92 ms 102 ms nth-bb-a-so-210-0.network.virginmedia.net [212.43.162.237]
5 102 ms 99 ms 91 ms nth-bb-b-ae0-0.network.virginmedia.net [62.253.185.118]
6 84 ms 95 ms 91 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.184.2]
7 101 ms 111 ms 99 ms pos6-1.rt0.thdo.bbc.co.uk [212.58.239.237]
8 78 ms 95 ms 95 ms 212.58.238.129
9 111 ms 95 ms 91 ms 212.58.239.58
10 104 ms 103 ms 91 ms www-vip.telhc.bbc.co.uk [212.58.251.195]
4. BBC Ping
Ping statistics for 212.58.253.67:
Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 90ms, Maximum = 115ms, Average = 101ms