babybob
08-07-2008, 18:23
Hello
I have a problem with using BBC Iplayer on virgin broadband here are the facts:
1) Iplayer has previously been working perfectly since it launched
2) I have tried with a router and directly plugged into the modem
3) If I start the iplayer p2p application within 2-3 mins the cable modem connecetion drops completely, no internet access
4) It happens from 3 different pcs with vista and xp
5) I have to unplug the modem and wait a while (sometimes hours) for the cable modem to reconnect
6) It only effects Iplayer, torrents are fine
7) Interestingly if I connect to my works VPN connection (therefore all my traffic is encrypted) and then launch iplayer it will work fine for hours on end (but at a rubish download rate)
8) This happens any time of day even when I have not used the connection all day so its not a download limits issue
Anyone got any ideas before I try and explain this to some call center person who will not find the answer on their script?
Thanks
Brian
I have a problem with using BBC Iplayer on virgin broadband here are the facts:
1) Iplayer has previously been working perfectly since it launched
2) I have tried with a router and directly plugged into the modem
3) If I start the iplayer p2p application within 2-3 mins the cable modem connecetion drops completely, no internet access
4) It happens from 3 different pcs with vista and xp
5) I have to unplug the modem and wait a while (sometimes hours) for the cable modem to reconnect
6) It only effects Iplayer, torrents are fine
7) Interestingly if I connect to my works VPN connection (therefore all my traffic is encrypted) and then launch iplayer it will work fine for hours on end (but at a rubish download rate)
8) This happens any time of day even when I have not used the connection all day so its not a download limits issue
Anyone got any ideas before I try and explain this to some call center person who will not find the answer on their script?
Thanks
Brian