email

[Nicosia]

I signed up to virgin but they never gave us a email or password to use, we signed up over the phone,now i go to upgrade to 10mbit i cant without username and password, how can i upgrade now?

[r00t]

Call VirginMedia support. 151 from your VirginMedia phone.

[Nicosia]

will they ask me security questions or just my number then upgrade?

[r00t]

They will ask you a security question. If you are the account holder you'll have no problem answering it :)
You will then be given your internet account/ e-mail addess and password, you can then log into selfcare to upgrade.

[Nicosia]

damn it, the account older wont let me upgrade,now im stuck on crappy2meg which gets capped after ike 20 minutes i cant even dl my tv eps :@

---------- Post added at 22:22 ---------- Previous post was at 22:22 ----------

dident ntl used to upgrade u without user and pass

---------- Post added at 22:23 ---------- Previous post was at 22:22 ----------

older? owner

[r00t]

Nicosia if the account holder has said no, should you not respect that?

[Raistlin]

More to the point, if the account holder has said no and you go ahead and get it upgraded anyway you're probably committing fraud.

Seriously, I'd just drop it.

[Nicosia]

i upgraded when they had 512 and offerd 1mbit mr bill payer (father )dident even notice....

---------- Post added at 22:41 ---------- Previous post was at 22:40 ----------

no i shouldent respect that, 2meg sucks i cant dl anything without it being capped i may aswell call it a 1mbit connection

[Chris]

Nobody here is going to help you rip off your daddy. Off you go, son.

Thread closed.