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treeman
10-05-2008, 17:20
is anybody else having no broadband or v+ tv connection since about 3.30pm today?

thanks for any help,

mike

homealone
10-05-2008, 18:01
newsgroup says problems in EH6, but no mention of EH4 ???

what?
10-05-2008, 18:05
if you want to message me your full postcode i can do a search on our status page.

also, what lights do you have on your modem?

and have you tried phoning the status line number to check for problems.

treeman
10-05-2008, 18:23
thanks for your help folks!

the broadband is back up ok but the tv v+ is still off.

---------- Post added at 17:23 ---------- Previous post was at 17:13 ----------

good news my v+ servcie is back up and running so i want have to call cs after all!

thanks for your help!:)

what?
10-05-2008, 18:25
the outage is still raised.

raised this afternoon 3:04, due to be resolved at 10:45
these are just estimated times.

showing as total loss of bbi and dtv, just having a quick look for more details

reference number is F000706878, if you do need to call them regarding it at any point

just noticed an engineer is dispatched and working on it atm, so hopefully not too mcuh longer.

treeman
10-05-2008, 18:28
thanks again for the facts info which is great!:)