20mb usenet slow? Giganews SSL?

[scribblesvurt]

Hello,

I have a 20Mbs connection and am using grabbit with a giganews account. (Diamond) I only seem to be able to get a connection of 2mbs???? This is not when throttled as it goes to 500kbs then.. Which happens at random times by the way not just 4 - 9!

Is Virgin limiting my connection to giganews? I have tried SSL through the GN Accelerator but still just 2mbs. Anyone getting better speeds? Any suggestions?

This is a straight cable modem connection using port 119.

Thanks,

Sam B

[jamiefrost]

Connected to usnet this morning got full 20mb speed. I'd try the support news group see if the can see the utilisation on the UBR

JJ

[fatassmichael]

Welcome to the forum Sam, Can you log in to the modem at http://192.168.100.1 , user and pass are both root, check the operation config page and post max downstream and upstream rates, and also downstream signal level, downstream SNR and upstream signal levels.

[ceedee]

Grabbit allows you to modify the number of connections it makes to your giganews account?
How many are active when the overall speed drops to 2Mb/s?

[scribblesvurt]

Can you log in to the modem at http://192.168.100.1 , user and pass are both root, check the operation config page and post max downstream and upstream rates, and also downstream signal level, downstream SNR and upstream signal levels.

Hi when I go here I get the following on the Config Tab

Frequency Plan: North American Standard/HRC/IRCEuropean PAL I/B/GJapan NTSC
Upstream Channel ID:
Frequency (Hz):
Enable DHCP Server
The SURFboard cable modem can be used as a gateway to the Internet by a maximum of 32 users on a Local Area Network (LAN). When the Cable Modem is disconnected from the Internet, users on the LAN can be dynamically assigned IP Addresses by the Cable Modem DHCP Server. These addresses are assigned from an address pool which begins with 192.168.100.11 and ends with 192.168.100.42. Statically assigned IP addresses for other devices on the LAN should be chosen from outside of this range

Note:
Resetting the cable modem to its factory default configuration will remove all stored parameters learned by the cable modem during prior initializations. The process to get back online from a factory default condition could take from 5 to 30 minutes. Please reference the cable modem User Guide for details on the power up sequence.

Nothing about downstream and upstream rates? Am I in the wrong place?

Thanks,

S

P.S I have 20 active connections in grabbit but stil only 2 meg.

[fatassmichael]

which model surfboard modem do you have?

[scribblesvurt]

Hi its a motor SB4100

Thanks

[ceedee]

Hi its a motor SB4100
Thanks

The SB4100 only supports (up to) the 10Mb service -- drop a polite request into the Tech Support newsgroup and they'll get a new one sent out to you.

"Virgin Media Technical Support- Steven Jones" <news-support@blueyonder.co.uk> wrote in message news:o%WBj.22505$XI.5325@text.news.virginmedia.com ...
>
> "George" <g_eorge@blueyonder.co.uk> wrote in message
> news:oMWBj.29806$nw4.455@fe1.news.blueyonder.co.uk ...
>>I have been trying for ages to get 20mb ( I only get 10.700 mb on test )
>>as I am on the XL, for month now I am no futher forward, I have been
>>informed that the Motorola Surfboard SB4100 is not capable of 20 mb.
>> I look frward to a solution .
>>
>> Cheers g_eorge@
>>
>
>
> Hi George
>
> The 4100 is not capable for 20Mb. I f you advise of a convenient date and
> time for a Tech visit we can try and book this to suit to change your modem.
>
> --
> Kind Regards
> Steve Jones
> Virgin Media Technical Support
> http://status2.virginmedia.com/
>
>

hth

[scribblesvurt]

Hi thanks, I still get 19.5 meg on speedtest.net so is this really a modem prob?

Thanks for all the help

[Richy99]

no it isnt the modem, how many connections are you using to giganews?

[scribblesvurt]

20 diamond service. I also use newshosting.com 20 connections same 2.1mbs connection.

When i first start it shoots up to about 4mbs then after a few secs drops to 2.1mbs steady.

Win Vista

[ceedee]

Hi thanks, I still get 19.5 meg on speedtest.net so is this really a modem prob?
Thanks for all the help

Speedtest.net has been reported as sometimes being inaccurate, especially for 20Mb connections (I believe because the file sizes are too small).

The 'real' check of your connection speed is to download several large files at once, as you're attempting to do from Giganews.
As that doesn't seem to be working properly, it makes sense to me that perhaps your modem can't handle the sustained high-speed throughput.

Have you tried setting up VM's newsgroups in Grabbit and running a few test downloads from there?
edit: Forget that -- just seen that you get the same performance with newshosting.


In your position, I'd get a new modem on order anyway and continue to investigate what's slowing your connection down.

[scribblesvurt]

right asked for a new modem but I would still expect faster speeds than 2mb with this one.... must be something else...

[ceedee]

Yep.

What speeds do you get downloading from http or ftp sites?
Do you connect thru a router? Have you tried a usenet download while connected directly to the cable modem?

I'll keep thinking...

[scribblesvurt]

hi no router connect right to the modem. I get all different speeds from http downloads. Can you suggest a good one to use as a bench?

[ceedee]

hi no router connect right to the modem. I get all different speeds from http downloads. Can you suggest a good one to use as a bench?

I've read newsgroup threads where VM Tech Support have requested 4 simultaneous downloads from the VM demo games server (http://gamefiles.virginmedia.com/blueyondergames/demos/) and/or Zen test files (http://fuller.zen.co.uk/test)

Then add up the total speeds for each download.

[scribblesvurt]

1.8 meg total for 4 files from ZEN files......

[ceedee]

:(

You haven't got access to another pc that you could try the same downloads from, I suppose?
Just in case something (pretty catastrophic) is limiting high-speed, high-volume data there?

Not sure what else we can rule out, tbh...

[PAYNEARDO]

all time low at the moment with speeds at 1.8 Mbps :(

was ok last night at 18.8 Mbps :(

[bigsinky]

2MB per second is a maxed out 20 mbit connection.whats the fuss about? you are getting the right speeds at the right times of the day. VM regulary traffic shape at peak hours. i regularly max out my 20MBit connection with giganews. SSL will not increase your speed

[scribblesvurt]

sorry but I thought I should be getting at least 10 mbs on a 20mbs connection??

Ok more info#:

I just noticed that when running Utorrent at the same time my grabbit connection drops to half i.e 900kbs. Does this help in anyway? When I killed off Utorrent it went back up to 2mbs.....

Scribs

[deek72]

2MB per second is a maxed out 20 mbit connection.whats the fuss about? you are getting the right speeds at the right times of the day. VM regulary traffic shape at peak hours. i regularly max out my 20MBit connection with giganews. SSL will not increase your speed

If he was getting the right speed he wouldn't be asking here would he?
I'm sick of listening to people who 'regularly max out their connection' then try to dispute that other people can be getting crap speeds. He must know he is not getting a decent d/l speed or else he wouldn't be here now would he?

---------- Post added at 21:38 ---------- Previous post was at 21:36 ----------

sorry but I thought I should be getting at least 10 mbs on a 20mbs connection??

Ok more info#:

I just noticed that when running Utorrent at the same time my grabbit connection drops to half i.e 900kbs. Does this help in anyway? When I killed off Utorrent it went back up to 2mbs.....

Scribs
All that says is that when you run Utorrent it's using half your bandwidth. Normal.

[bigsinky]

If he was getting the right speed he wouldn't be asking here would he?
I'm sick of listening to people who 'regularly max out their connection' then try to dispute that other people can be getting crap speeds. He must know he is not getting a decent d/l speed or else he wouldn't be here now would he?


i am not disputing the fact sometimes his download speeds will be crap. that's a contended service for you. yes i would like 20MBit all the time but i am too long in the tooth to know that unless the infrastrucure is there then you ain't going to get what you pay for 24/7. if you read other threads on 20meg connections you will see that i freely admit that i must be one of the lucky ones in belfast who have a pretty steady service but then my computer is never switched of so i tend to leave giganews or torrents open knowing they will download eventually no matter what speed i am getting. what i am saying is he knows his line will do 20Mbit but only at certain times. depending on contention and traffic shaping this can be longer or shorter than other geographical areas.

i am not here to bust anyone's balls we know VM service is sometime not up to power but like every consumer if he doesn't like he can take his money and custom somewhere else if he doesn't like the service. bulldog do an "up to 24MBit ADSL service but again what's the chances of him getting the full speed. don't think he would even get it if he connected to the DSLAM in the exchange.

[MrMoo232]

Just to clear any confusion. If you have a 20Mbit connection, you should be downloading at about 2MB/s (megabyte). this is because there are 8 bits in a byte. In a perfect world, you should be constently downloading at 2.5megabytes per second. heres how to calculate it:
20,000,000(20Mbit)/8 (8bits per byte) = 2,500,000(2.5Mbytes)

So, if you are using grabit, the fastest it should say on the graph is 2500KBps (or 2.5MBps)
On speedtest.net it should be 20mb/s (or 20,000kbps)

Another example is i have the 4Mb service so thats:
4,000,000/8 = 500,000bytes/s (or 500KBps)
my download speed on grabit is always between 480KBps and 520KBps
On speedtest.net my speed is always 4000Kbps
of course, non of these figures count when i get traffic managed :(

BTW. 20Mb/s means 20megabit per second. and 20MB/s means 20megabytes per second (difference is capital B and small b)

[Down the Pub]

Just to clear any confusion. If you have a 20Mbit connection, you should be downloading at about 2MB/s (megabyte). this is because there are 8 bits in a byte. In a perfect world, you should be constently downloading at 2.5megabytes per second. heres how to calculate it:
20,000,000(20Mbit)/8 (8bits per byte) = 2,500,000(2.5Mbytes)

So, if you are using grabit, the fastest it should say on the graph is 2500KBps (or 2.5MBps)
On speedtest.net it should be 20mb/s (or 20,000kbps)

Another example is i have the 4Mb service so thats:
4,000,000/8 = 500,000bytes/s (or 500KBps)
my download speed on grabit is always between 480KBps and 520KBps
On speedtest.net my speed is always 4000Kbps
of course, non of these figures count when i get traffic managed :(

BTW. 20Mb/s means 20megabit per second. and 20MB/s means 20megabytes per second (difference is capital B and small b)


newsleecher runs both ways showing either MB/s or mbps, does grabit have the same feature? if so try changing it to kbps.

[Kymmy]

Eerrr guys, before we go any further are you sure that it's 2Mbps and not 2MBps.... Also STM'd the 500KBps would be right as well.

Remember that 20Mbps* = just over 2MBps** and 5Mbps = just over 500KBps

Kymmy

* = Mega Bits
**= Mega Bytes

PS..woops sorry typed this after reading page 1, seems that someone beat me to the explanation on page2 :):):)

---------- Post added at 08:16 ---------- Previous post was at 08:13 ----------

newsleecher runs both ways showing either MB/s or mbps, does grabit have the same feature? if so try changing it to kbps.

Newsbin also shows it you in both formats

[MrMoo232]

Another way to find out your usage is by pressing ctrl, alt, del and clicking the netwroking tab. If your LAN is connected to 100Mbps then the utilization will be 4% for 4mbit and 20% for 20mbit as long as your downloading and nothing other than your internet connection is being sent to your computer through the LAN.
Note: this is for win xp, not sure if vista has the same tool

[Down the Pub]

Newsbin also shows it you in both formats

that was my point, was the op reading the the wrong speed format?

[Kymmy]

that was my point, was the op reading the the wrong speed format?

I think that the mixup of KB/Kb or MB/Mb causes more false "I'm not getting the right speed" posts than congestion with virgin, especially when on the newsgroups :)

Kymmy

[pxr5]

Conversion results for: 20 mb
20000 kb
2441.40625 KB
20 mb
2.38418579101563 MB
Assumptions:
KB = 8.192*kb
MB = 1024*KB

1MB = 1024KB
1mb = 1000kb

http://www.levinecentral.com/ool/speed.asp

[Kymmy]

1mb = 1000kb

WRONG ;)

1mb = 1millibit = one thousands of a bit :D

Kymmy

PS...I'll get my coat and find my own way out!!!

[timbo210365]

hi...
newby here!!
forgive me while reading this thread but it seems to have gone from the original subject!!!
ive been through the same problem... and got the new modem..still the same!!but ive been on to thier techies today and it was hinted at that i may find a programme out there that may assist my download speed!!!
any ideas?
thanks
Tim