SilverLady
21-12-2007, 20:04
A few days ago I had a strange experience when using 1571. I've watched the cableforum site since then to see if anyone else got the same message as I did, but nothing has come up, so it's still preying on my mind.
I lifted phone to make call and got beeping indicating message on 1571, so dialled 1571 and was told there was one message. No message, only sound, so I assumed someone had hung up when asked to leave message. Then came the instructions giving numbers to select. I noticed these numbers were different ie 1, 2, 3, and 4. I selected 2 to discard the message and hung up. Later I lifted the phone again and beeping was still there. I dialled 1571 again with the same result, but this time after dialling 2 to discard I hung on and got a recorded voice message 'I don't understand this command'. After this came a silence and then the usual choice of numbers 3, 5 and 7 (I think), so I chose the number to discard and got the message 'message discarded' as usual. Number 4 in the message options was unusual, something to do with getting more information on using text with landline phones.
I was then worried that the unusual numbers may have been the actual message left and I had accessed some premium number by dialling 2, so I phoned Virgin and was told that they had not changed the option numbers on 1571 and they would make a note on my account in case of future problems.
Has this happened to anyone else?
I lifted phone to make call and got beeping indicating message on 1571, so dialled 1571 and was told there was one message. No message, only sound, so I assumed someone had hung up when asked to leave message. Then came the instructions giving numbers to select. I noticed these numbers were different ie 1, 2, 3, and 4. I selected 2 to discard the message and hung up. Later I lifted the phone again and beeping was still there. I dialled 1571 again with the same result, but this time after dialling 2 to discard I hung on and got a recorded voice message 'I don't understand this command'. After this came a silence and then the usual choice of numbers 3, 5 and 7 (I think), so I chose the number to discard and got the message 'message discarded' as usual. Number 4 in the message options was unusual, something to do with getting more information on using text with landline phones.
I was then worried that the unusual numbers may have been the actual message left and I had accessed some premium number by dialling 2, so I phoned Virgin and was told that they had not changed the option numbers on 1571 and they would make a note on my account in case of future problems.
Has this happened to anyone else?