ralc
16-10-2007, 18:00
hi i got my setup today im on 4mb and was given just the modem.
I poped the setup cd in and followed the steps, but it always fails halfway through.
I get to the point where it has installed the files and then says updating your computer to work with broadband. It looks for the connection and produces an error saying 'unable to connect to default gateway'
its been driving me mad!
All the relevent green lights are showing on the modem and i get the two little computers sayng ive connected, when i check the status of the connection i can see that the ip looks ok and there is a default gateway set which is almost the same as the ip number, the ip is generated by the DHP thingy.
But i cant get anything in any browsers, and the cd always comes up with the same error telling me to talk to the tech guys on the support number.
I did that speding about 6 quid and getting nowhere, they said my browser must be broke and id have to reinstalll it but im certain thats not the problem.
has anyone had a similar problem or might now where the problem is, thanks in advance :-)
I poped the setup cd in and followed the steps, but it always fails halfway through.
I get to the point where it has installed the files and then says updating your computer to work with broadband. It looks for the connection and produces an error saying 'unable to connect to default gateway'
its been driving me mad!
All the relevent green lights are showing on the modem and i get the two little computers sayng ive connected, when i check the status of the connection i can see that the ip looks ok and there is a default gateway set which is almost the same as the ip number, the ip is generated by the DHP thingy.
But i cant get anything in any browsers, and the cd always comes up with the same error telling me to talk to the tech guys on the support number.
I did that speding about 6 quid and getting nowhere, they said my browser must be broke and id have to reinstalll it but im certain thats not the problem.
has anyone had a similar problem or might now where the problem is, thanks in advance :-)