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zcjtt95
16-09-2007, 20:56
I dont know whats happening. I use p2p software on a 1mb connection (200kbps download 20 kbps upload i think) and for about half the time speeds rocket. Then suddenly my download speed drop to about 20kbps and p2p no longer works. Tried resetting computer and modem but didnt work. Called India at cost of £5 and they told me that the modem responded when cable was out and not when cable was in, prooving (they said there was no doubt) that I was using p2p software. But I had switched the p2p off and restarted computer so how can they say that with certaintly.
Anyone know what could be causing this? Is it a hangover from using p2p that is affecting just my computer despite a clean boot or is NTL to blame?

Hugh
16-09-2007, 21:16
Is it because you have gone over the download limit between 4pm and 12 midnight?
VM (http://allyours.virginmedia.com/html/internet/traffic.html)
"Broadband Size: M
During peak times, the top 5% on the Size: M package download at least 350MB of traffic each.
Any users hitting this amount during peak times (4pm till midnight) will have their broadband speed temporarily traffic managed – their download speed will be set to 1Mb, with their upload speed set to 128Kb. This will last for 4 hours from when the traffic management policy is applied"

zcjtt95
16-09-2007, 21:39
Its back to normal again 15 minutes later. Got my numbers mixed up. Before it was 20 KB/s download and now it is 167 KB/s download. What this means Im not sure as it happens a lot at intervals through the day.

Hugh
16-09-2007, 21:40
It depends on the peers you are connected to (their downloand speed and availability).

xspeedyx
16-09-2007, 21:41
what p2p are you using torrents?

marky
16-09-2007, 21:45
It could be some nasty bug downloaded along with the illegal movies ect

zcjtt95
16-09-2007, 21:52
3rd test.
10 mins on and my speed is 51 KB/s but upload is totally fine this time (22 KB/s).
4th test
1 min later and speed is exactly as it should be again.
I wonder if it has anything to do with number of attacks on my firewall? I used to use Zonealarm and it took 100s of mini-hits a minutes - surprised even some of the zonealarm support team. Now use XP but I assume it is just as flooded.

xspeedyx
16-09-2007, 21:52
he could be downloading a linux iso

Hugh
16-09-2007, 21:53
Try dropping your upload to 10KB/s, see if that makes a difference - how many seeds are there in the torrent?

zcjtt95
16-09-2007, 21:55
I use Shareaza and Utorrent but I didnt have them on between tests. Though I easily exceed the download limit if i downloading continously at 100 KB/s i work out.
4th test
download: 47 KB/s upload 22 KB/s. down the pan again. Ebbs and flows.

xspeedyx
16-09-2007, 21:58
try going to gamefiles.blueyonder.co.uk and download a file from there if you get above 200kb ur connection is fine and again p2p speed depends on what bandwidth other peers can give you

zcjtt95
16-09-2007, 22:05
Sorry, Ive not been using p2p to test - www.speedtest.net.

xspeedyx
16-09-2007, 22:06
try gamefiles and let us know what you get

zcjtt95
16-09-2007, 22:14
40 KB/s.

xspeedyx
16-09-2007, 23:36
wow thats bad call tech support 09062121111

zcjtt95
17-09-2007, 00:38
I did and I've got a £5 bill to show for it - see first post. Was just told that I was using 70% of my bandwidth filesharing even though I did not have any programs on and had rebooted a moment earlier. Thanks for trying to help.

Hugh
17-09-2007, 09:06
Try the download from gamefiles before you do any p2p/other downloads - that way you will (hopefully) ensure you haven't gone over the download limit (as stated above).

Knelf
18-09-2007, 09:55
I dont know whats happening. I use p2p software on a 1mb connection (200kbps download 20 kbps upload i think) and for about half the time speeds rocket. Then suddenly my download speed drop to about 20kbps and p2p no longer works. Tried resetting computer and modem but didnt work. Called India at cost of £5 and they told me that the modem responded when cable was out and not when cable was in, prooving (they said there was no doubt) that I was using p2p software. But I had switched the p2p off and restarted computer so how can they say that with certaintly.
Anyone know what could be causing this? Is it a hangover from using p2p that is affecting just my computer despite a clean boot or is NTL to blame?

Are you sure that the connection is slowing and not just dropping altogether? It can look like a slow down as zero speed just drops the average speed. If so see my posts in "Quality of Support" thread. I was told we were getting 60% packet loss when the computer was connected and 0% packet loss when it wasn't hence it was CLEARLY my computer being infected by that fictional virus that stops you being able to ping virgins dns servers randomly (surely you MUST have heared of it?). I told him the same thing happened with different computers running different OS's (the server runs openBSD) but he refused to run a test once my laptop was plugged in and experiencing the same issues.

Modem replacement on thursday, we'll see if it makes a difference and post back in that thread

Mr.X
18-09-2007, 14:13
Press ctrl alt del next time it happens and have look to see what your CPU is usage is.

zcjtt95
19-09-2007, 00:12
I thought it might be my CPU too - my PC is a good p4 but performs like a slow p3. However, mny mum did speed test at gamefiles at 11.30am, when the PC was at its most slow in general, and found the d/l was 240 KB/s (brilliant for a 1mps line). At every other point throught the day it has been a steady 120 KB/s. Not sure if the multiple of 2 is anything significant like traffic coning but I thought traffic coning happened 4pm till midnight. My speed is drastically reduced at virtually any time.
Actually to be precise speed is a rock solid 118 KB/s and constant. What is 1 Mbps exactly converted?

Mick Fisher
19-09-2007, 02:02
Actually to be precise speed is a rock solid 118 KB/s and constant. What is 1 Mbps exactly converted?
118KB/S = (118 x 8) 944Kb/S. Pretty good for a 1meg conn. :)

b = bits. 8 x bits = 1 Byte, always denoted by upper and lower case.

zcjtt95
19-09-2007, 03:58
So can i check 1meg=1000 Kb/s=125 KB/s?

p2p and IE use KB (i think) so basically my speed ranges from 40KB/s to 118KB/s, and more rarely, 240KB/s.

Hugh
19-09-2007, 13:23
So can i check 1meg=1000 Kb/s=125 KB/s?

p2p and IE use KB (i think) so basically my speed ranges from 40KB/s to 118KB/s, and more rarely, 240KB/s.

So you are getting 1920Kb/s (240KB/s) on a 1024Kb/s line - cool.

ECW_Original
19-09-2007, 14:17
So can i check 1meg=1000 Kb/s=125 KB/s?

p2p and IE use KB (i think) so basically my speed ranges from 40KB/s to 118KB/s, and more rarely, 240KB/s.

WRONG!!!

There are 1024KiloBytes (or 8192Kilobits) in 1MegaByte.

1Megabit = 128Kilobits.

zcjtt95
20-09-2007, 21:40
So 128 KB/s is what I should be getting most of the time. 118 is not bad then and 240 superb.

Mick Fisher
21-09-2007, 01:29
So 128 KB/s is what I should be getting most of the time. 118 is not bad then and 240 superb.
128KB/s is your theoretical maximum for a 1 meg conn.

In practice there are overheads, as a rule of thumb you can deduct 10% to account for these. That leaves you with a practical maximum of 116KB/s.

240KB/s is out of the question, although some browsers do start the download while you are still faffing about deciding where to download it to and as a result will initially give a very high (but completely false) download speed rating. :)

zcjtt95
21-09-2007, 02:39
Thanks for that. Memory is little hazy but Emule def gives me 140KB/s fairly often and DC+ 200 KB/s upwards but these programs are obviously crude measures. Less explainable is fact that speedtest.net told me I had connection 1.3 times 1mbps once and also IE downloads have reached 240 KB/s sometimes. Need to check this and keep you posted. No doubt about it though, 116 KB/s is my typical speed which makes total sense. Cheers

zcjtt95
21-09-2007, 05:52
10mb in 41 secs and constant 237-239 KB/s reading from gamefiles via IE. Started at 242, 3 mins in 237, 7 mins in 238. I def pay for 1mbps so on balance Im quite lucky.

---------- Post added at 05:52 ---------- Previous post was at 05:49 ----------

1963 kbps d/l according to speedtest.net (=239.62KB/s). Guess NTL deserve more than 1 star I gave them.

Mick Fisher
21-09-2007, 19:53
Hmmm what does your modem config say?
VM, it seems, are doing some trials with the lower BB tiers in some areas. 4meg to 10meg is being bandied around. Could it be that you are on some trial too? OR IIRC didn't 1meg get auto upgraded to 2meg some time ago?
Maybe you have a 2meg service but for some reason are only getting 1meg throughput most of the time?

zcjtt95
22-09-2007, 00:12
No I'm not on a trial or paying for 2meg. Wish I knew how to get modem config because i thought connection speed was limited by hardware (modem) and the cable. When you upgrade to 2meg they give you a diff modem dont they?
Can you explain what this means please "OR IIRC didn't 1meg get auto upgraded to 2meg some time ago". Dont know what IIRC is but it might be that Ive been autoupgraded somehow.

---------- Post added at 00:05 ---------- Previous post was at 00:01 ----------

I think ive found the config. I rightclicked local area connection and it says 1mbps. So 116 on average is definitely the speed I should be getting - Im quite please it is double that but I dont know how.
D/l is currently a hair-raising 239KB/s.

---------- Post added at 00:12 ---------- Previous post was at 00:05 ----------

Bit off-topic but I have noticed that some websites abroad identify my connection as being 'different'. But the IP address seems to be typical of any other NTL customer. Not sure if this is relevant.

Mick Fisher
22-09-2007, 03:48
No I'm not on a trial or paying for 2meg. Wish I knew how to get modem config because i thought connection speed was limited by hardware (modem) and the cable.
Enter http://root:root@192.168.100.1 (http://root:root@192.168.100.1/) into the address bar of your browser.
In the page that appears, click on Login, then on the page that appears click Operation Configuration. On the page that then appears you should see something like:
Maximum Downstream Data Rate : 20480000
Maximum Upstream Data Rate : 768000
This is for a 20meg conn, let us know what you have here.


When you upgrade to 2meg they give you a diff modem dont they?
No. I presume you do connect with a modem and not through an STB.
Can you explain what this means please "OR IIRC didn't 1meg get auto upgraded to 2meg some time ago". Dont know what IIRC is but it might be that Ive been autoupgraded somehow.
IIRC = If I recall correctly

---------- Post added at 00:05 ---------- Previous post was at 00:01 ----------

I think ive found the config. I rightclicked local area connection and it says 1mbps. So 116 on average is definitely the speed I should be getting - Im quite please it is double that but I dont know how.
D/l is currently a hair-raising 239KB/s.
You've gotta be on 2meg.

---------- Post added at 00:12 ---------- Previous post was at 00:05 ----------

Bit off-topic but I have noticed that some websites abroad identify my connection as being 'different'. But the IP address seems to be typical of any other NTL customer. Not sure if this is relevant.
No idea, sorry..:(

zcjtt95
22-09-2007, 05:08
[QUOTE=Mick Fisher;34401099]Enter http://root:root@192.168.100.1 (http://root:root@192.168.100.1/) into the address bar of your browser.
In the page that appears, click on Login, then on the page that appears click Operation Configuration. On the page that then appears you should see something like:
Maximum Downstream Data Rate : 20480000
Maximum Upstream Data Rate : 768000
This is for a 20meg conn, let us know what you have here.

The page cannot be displayed appears when i enter this (?).

ECW_Original
22-09-2007, 10:04
I think ive found the config. I rightclicked local area connection and it says 1mbps.

This is wrong, even if you are on wireless, it should not be 1Mbps, there is your problem my friend, tell me, are u using wireless or wired connection?

zcjtt95
22-09-2007, 16:45
Its a wired connection - a blue box which sits under the PC with a blue ethernet cable. This goes into the ethernet card 'Intel(R) PRO/1000 MT Network Connection'. Surely connection should be LAN and it should say 1mbps if this is what I paid for, no? I know the 240 KB/s is very odd though.
Should just add that I use a blue box (is it called a router perhaps?) rather than a set top box and was told by NTL not to use USB. This might explain why my settings look different.

zcjtt95
22-09-2007, 19:09
Just learnt Ive got the Ntl:250 Data Cable Modem, which is capable of 30mbps. Never knew this.

fatassmichael
22-09-2007, 19:31
zcjtt95, with reference to browsing to http://192.168.100.1 , are you using a proxy in your web browser?

ECW_Original
22-09-2007, 21:19
Its a wired connection - a blue box which sits under the PC with a blue ethernet cable. This goes into the ethernet card 'Intel(R) PRO/1000 MT Network Connection'. Surely connection should be LAN and it should say 1mbps if this is what I paid for, no? I know the 240 KB/s is very odd though.
Should just add that I use a blue box (is it called a router perhaps?) rather than a set top box and was told by NTL not to use USB. This might explain why my settings look different.

BUT if its a wired connection (I have the exact same network adapter on my laptop) but it has never once said 1Mbps, when I'm connecting to the cable modem for it, it reports 100Mbps, but when connected to another pc (via crossover cable) it says its connected at 1Gbps, my point is, your NIC should not report its only 1Mbps, it should be at least 10Mbps, but for true 20Mb speeds, it should be set to 100Mbps!:)


right click on ur NIC, click on Properties, then click Configure.
Next click Advanced, scroll down to where it says Link Speed & Duplex, either select 100Mbps Full Duplex or 100Mbps Half Duplex, now click ok and after a few seconds, it should say its now connected, now check your speeds (either through speedtests or downloads) and post back if thats changed anything!

Mick Fisher
22-09-2007, 21:47
BUT if its a wired connection (I have the exact same network adapter on my laptop) but it has never once said 1Mbps, when I'm connecting to the cable modem for it, it reports 100Mbps, but when connected to another pc (via crossover cable) it says its connected at 1Gbps, my point is, your NIC should not report its only 1Mbps, it should be at least 10Mbps, but for true 20Mb speeds, it should be set to 100Mbps!:)


right click on ur NIC, click on Properties, then click Configure.
Next click Advanced, scroll down to where it says Link Speed & Duplex, either select 100Mbps Full Duplex or 100Mbps Half Duplex, now click ok and after a few seconds, it should say its now connected, now check your speeds (either through speedtests or downloads) and post back if thats changed anything!
Agreed..
Just to add, I also use an Intel pro 1000, albeit mine is onboard, I find the auto negotiation setting works best. For some reason 100mbps full duplex results in no connection at all.
Having a proxy specced which has now probably been turned off cannot be helping things............

Hmmm thats odd, to test, I have just specced a proxy, now I thought all the Northampton proxies were off but I'm now connected through nrth-cache-3.server.ntli.net and all is working normally except, as expected, I cannot interrogate the modem.
Obviously that proxy, at least, is not switched off. Makes you wonder just WTF is going on with this network.:dunce:

zcjtt95
23-09-2007, 04:29
Thanks. Did that and it half worked - it now says 100mbp/s. Speed hasnt changed but I dont want it to- its a sound 240KB/s. You do realise this is very good I hope. Its just when it dips that I get annoyed, although it only infrequently dips below 116KB/s.
Also got my IP address: its 81.100.171.114 (the page you suggested just gave modem detail:)). Strangely its not a proxy, or at least I dont think it is, which baffles me because I always used to alternate between NTL proxies (or was that on dialup? it might have been).
Emule is doing fine at a speed of 145KB/s, again better than I paid for.

---------- Post added at 04:29 ---------- Previous post was at 04:21 ----------

What happens if you login - i cant login.

Mick Fisher
23-09-2007, 04:33
Erm..I don't think it's a good idea to publish your IP on a public forum.

---------- Post added at 04:33 ---------- Previous post was at 04:30 ----------

Thanks. Did that and it half worked - it now says 100mbp/s. Speed hasnt changed but I dont want it to- its a sound 240KB/s. You do realise this is very good I hope. Its just when it dips that I get annoyed, although it only infrequently dips below 116KB/s.
Also got my IP address: its 81.100.171.114 (the page you suggested just gave modem detail:)). Strangely its not a proxy, or at least I dont think it is, which baffles me because I always used to alternate between NTL proxies (or was that on dialup? it might have been).
Emule is doing fine at a speed of 145KB/s, again better than I paid for.

---------- Post added at 04:29 ---------- Previous post was at 04:21 ----------

What happens if you login - i cant login.
To the modem? password is root and root or if you used my url you just have to click on login cause the password is already in the url.

zcjtt95
23-09-2007, 16:05
Hoping admin will delete my IP after I PM them. Is it not a generic proxy? I did try loggin in but it didnt work and nor did root root. Now page cannot be displayed.

zcjtt95
26-09-2007, 17:43
After all my nonsense, Ive just conifrmed my connection is 2mbps. Teachs me to entertain the idea that Virgin could give me more than I paid for. Trouble is I am frequently getting less and not always between hours of 4pm-12am (traffic shaping).

Mick Fisher
27-09-2007, 19:33
When you are getting "less" try doing some traceroutes to see if you can identify any bottlenecks..
Have you tried using a download manager?