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vm-s**ks
27-08-2007, 18:49
If i go on V
http://allyours.virginmedia.com/cgi-bin/formactions/uplift_customer.pl

and say that i have a 3100 modem instaed of (cough)surfboard 4100(cough) and get them to send me another one that can support 20mb even though im not on it and 4200 works fine and if i do get it will my 4200 still work

ps:i just want a new one because mine looks dated and is a bit scratched but it works fine
Raistlin
27-08-2007, 18:55
So.....

The modem you have is working fine, and you're having no problems with it. The only reason you want a new one is because your old one is slightly scratched?

You're planning on calling your ISP and telling them that you have a different model of modem to the one that you actually have, in the hope that they will send you a new modem free of charge to replace the one that you have that hasn't got anything wrong with it?

I don't know if it's illegal, although you are obtaining goods under false pretences or fraudulently.

Personally I hope that if you do this VM catch on to it cut your service off, and charge you for the remainder of your contract term.

It's people doing things like this that cost companies like VM money that they could more usefully be spending on maintaining the fragile network, thus leading to more problems for the rest of their customers.
vm-s**ks
27-08-2007, 18:57
thanks for the tip up, i wont do it and im sorry i mentioned it and i guess your right it is stealing sorry.
Ben B
27-08-2007, 19:46
If i go on V
http://allyours.virginmedia.com/cgi-bin/formactions/uplift_customer.pl

and say that i have a 3100 modem instaed of (cough)surfboard 4100(cough) and get them to send me another one that can support 20mb even though im not on it and 4200 works fine and if i do get it will my 4200 still work

ps:i just want a new one because mine looks dated and is a bit scratched but it works fine

they would find out anyway because you have to put in your address and their system will tell them that you are not a 20mb customer :dunce: :LOL:
NTLVictim
27-08-2007, 19:52
Their system doesn't know what year it is...
v0id
27-08-2007, 19:55
The make of modem and STB that you have are on your acct. details.
Was with mine anyway :/
jaycee
27-08-2007, 20:47
The Surfboard 4100 is one of the best modems anyway - well engineered devices by Motorola. So what if it's scratched, if it works, keep it!
v0id
27-08-2007, 23:01
The Surfboard 4100 is one of the best modems anyway - well engineered devices by Motorola. So what if it's scratched, if it works, keep it!

This is true, it did me for nearly 10 years until I had to put in for a replacement for 20 Meg.

Now it's stuck in the loft in a box of 'puter bits and will never see use again since virginmedia never sent a prepaid envelope to return it
xspeedyx
28-08-2007, 08:21
they dont even collect modems anymore so no need for it to be sent
Richy99
30-08-2007, 13:50
This is true, it did me for nearly 10 years until I had to put in for a replacement for 20 Meg.

Now it's stuck in the loft in a box of 'puter bits and will never see use again since virginmedia never sent a prepaid envelope to return it

a 4100 for 10 years? im doubting that somehow
Graham M
30-08-2007, 13:56
a 4100 for 10 years? im doubting that somehow

why?
Richy99
30-08-2007, 14:05
why?

the 4100 was probably the 4th modem in line since the start of cable modems, my old cmx which had to be bought at the time (first subscribers had to buy their modems) is only 7 years old
amateurfool
30-08-2007, 14:34
the 4100 was probably the 4th modem in line since the start of cable modems, my old cmx which had to be bought at the time (first subscribers had to buy their modems) is only 7 years old

Telewest were using 4100's around 8-9 years ago.
xpod
30-08-2007, 14:41
ps:i just want a new one because mine looks dated and is a bit scratched but it works fine

That sounds like something my missus would do..
She actually told me to request a black modem when applying for our replacement so she did..........she said a potential blue one would clash too much with her current burgundy color scheme:rolleyes:

Seriously though,i did have to add some bit`s from our old NTL120 to help the new Virgin 255`s stability...:shocked:

Just the little rubber feet of course,this bugger was sliding everywhere to start out:)
Possibly due to the constant moving of wires and swapping of pc`s,os`s & nic`s this last 3 months but either way it`s all stopped now(i hope):)
Richy99
30-08-2007, 14:42
Telewest were using 4100's around 8-9 years ago.

in only able to go on the ntl side from when i worked there, didnt think that telewest had cable before
amateurfool
30-08-2007, 14:55
Ahh, did some "research", it was 7 years ago, memory getting rusty.
moaningmags
31-08-2007, 00:48
I loved my SB4100, had it for 7 years, I got 20mb no problem, then it went nuts after a failed firmware update, lights flashing all over the place and had to have it replaced with a SA2100, it works fine but I preferred the SB4100.
jaycee
31-08-2007, 10:18
Was just thinking the SB4100 and 5100 should easily do 20Mbit, they did the full DOCSIS 1.1 speeds, handled QAM256 and had a 100Mbit full duplex Ethernet port too.

They also had one of the best diagnostics pages... helped me no end when I was on telewest and we had a dodgy cabinet for a while!