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trevor
27-08-2007, 11:16
Hi

Am a new member and have read with interest your postings regarding 'silent' calls to the emergency services generated by faults on BT or VM landlines.

Have much work on my line done by Openreach but problem of such calls persists. Even when there is no one in the house it is happening.

Trouble is that local constabulary will not accept that line faults can dial 112/999 so would appreciate any information or help you can give me.

Maybe you know of an expert in telephone technology who could help.

Thanks and best wishes trevor

Paul
27-08-2007, 12:18
Moved to phone services section.

papa smurf
27-08-2007, 14:23
this is quite a common problem, it can be an exchange problem,but most commonly is down to water getting into cables/joints/ connectors/block terminals etc,in such cases the line voltage and cable pair resistance fluctuate and simulate dialing,and the exchange equipment percieves this as as a112 emergency call, a good engineer with an sa 9083 meter should be able to pinpoint the problem, this is a relitivly simple job on the vm network,as only the last bit is copper, but on the BT network it leaves the exchange as a copper cable ,and can be miles long thus taking more efort to find[many joints/ conectors to check],there is no magic tool its down to dogged detection.

wwe
27-08-2007, 14:28
why does 112 take u to emergency services for
i thought it was just 999 over here i tryed ringing 112 once and they said it was emergency services but 999 is

Jon T
27-08-2007, 15:57
112 takes you to the same place as 999, it's to fit in with the rest of Europe.

Nedkelly
27-08-2007, 15:58
I think 112 is a european number that all countries in the eu use :)

Stuart
27-08-2007, 16:02
I also believe it is/was part of a scheme to get people to seperate non-urgent calls for ambulances and use a seperate number for this (using 112 only for genuine emergencies, rather than minor injuries).