rimbaud
19-08-2007, 22:12
Hello all
I have been a Telewest broadband customer for five years or so, and recently moved just up the road (still ex-Telewest) and kept my broadband.
The nice man came round and installed the service, I plugged my wireless router in and everything worked as usual. Problems started last week when the Virgin Media service went down for a day and a half, and when it was supposed to be fixed, my connection had still not come back up.
It turns out the issue is my cable modem won't make a new internet connection when it is on a four plug extension lead! In between the installer chap coming round and the service going down, I had put all the rest of my office stuff on the extension lead, just as I had been doing for years with no problem. As you can imagine, this was very frustrating, but at least I now have an internet connection if I plug my machine directly into the modem.
However, my wireless router is now unable to ever make a connection to the internet, never gaining an IP address. I have logged into the router and tried to get it to work via DHCP, but it always says it can't find the server (yes I have plugged the cable from the modem into the WAN socket). The Cable modem is definitely happy and the lights on the router are as usual.
My worry is that I have a dodgy cable signal (as indicated by the fact that the modem won't connect when on a four plug) and this is stopping the router working, or does the router get its IP from the modem? Any help would be much appreciated.
Jon
Details below:
My main machine: Ubuntu Linux (Feisty) laptop
Laptop: Mac Powerbook
Modem: SB4100 Surfboard
Router: Buffalo Air Station G54
Area: London NW1 (ex Telewest)
Downstream Value
Frequency 339000000 Hz Locked
Signal to Noise Ratio 36 dB
Power Level 8 dBmV
Upstream Value
Channel ID 2
Frequency 34000000 Hz Ranged
Power Level 34 dBmV
I have been a Telewest broadband customer for five years or so, and recently moved just up the road (still ex-Telewest) and kept my broadband.
The nice man came round and installed the service, I plugged my wireless router in and everything worked as usual. Problems started last week when the Virgin Media service went down for a day and a half, and when it was supposed to be fixed, my connection had still not come back up.
It turns out the issue is my cable modem won't make a new internet connection when it is on a four plug extension lead! In between the installer chap coming round and the service going down, I had put all the rest of my office stuff on the extension lead, just as I had been doing for years with no problem. As you can imagine, this was very frustrating, but at least I now have an internet connection if I plug my machine directly into the modem.
However, my wireless router is now unable to ever make a connection to the internet, never gaining an IP address. I have logged into the router and tried to get it to work via DHCP, but it always says it can't find the server (yes I have plugged the cable from the modem into the WAN socket). The Cable modem is definitely happy and the lights on the router are as usual.
My worry is that I have a dodgy cable signal (as indicated by the fact that the modem won't connect when on a four plug) and this is stopping the router working, or does the router get its IP from the modem? Any help would be much appreciated.
Jon
Details below:
My main machine: Ubuntu Linux (Feisty) laptop
Laptop: Mac Powerbook
Modem: SB4100 Surfboard
Router: Buffalo Air Station G54
Area: London NW1 (ex Telewest)
Downstream Value
Frequency 339000000 Hz Locked
Signal to Noise Ratio 36 dB
Power Level 8 dBmV
Upstream Value
Channel ID 2
Frequency 34000000 Hz Ranged
Power Level 34 dBmV