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Efour
07-08-2007, 11:46
Past 2 days have been suffering from what i assume is a DNS issue ? Both lasting 2 or 3 hours, yesterday afternoon and also this morning. Its just came back so i thought id post here see if anyone else is having the issue.

Im in the RM11 postcode area in Hornchurch, Essex.

I refuse to phone technical support for a 25p a minute run arround.

thanks!
Acathla
07-08-2007, 11:50
What are your symptoms? Might not be DNS.
Efour
07-08-2007, 12:08
symptoms - not being able to resolve any websites. Could still traceroute to my ventrilo server but no names resolved.

thats about all i tried before sighing and walking away.
Acathla
07-08-2007, 12:11
What DNS servers have you been given?
Efour
07-08-2007, 12:13
nothing all set on automatic detect.

No problem using that in 13 months
cybernetic_tiger
07-08-2007, 19:31
Try setting the servers manually to see if it makes any difference :

DNS1: 194.168.4.100
DNS2: 194.168.8.100
Efour
07-08-2007, 19:41
ive take them down and will switch to them if this intermittent problem persists!

thanks
smsm1
08-08-2007, 00:14
Why not try using OpenDNS? I use them and haven't had a problem with DNS issues. http://www.opendns.com/
steve1961
09-08-2007, 12:12
Why not try using OpenDNS? I use them and haven't had a problem with DNS issues. http://www.opendns.com/


I also use openDNS, works really well.
Matth
09-08-2007, 17:27
Slightly different symprtom (RM14).

Yesterday (or was it the day before?), it "died while using", checking a forum, no more page, try google, no progress. Reset STB and router, still have default gateway, but traceroutes die at the third hop - no DNS either, because nothing is getting any further.

Called status line, only a 20Mb issue mentioned.

Called tech (25p/min) - wasted quite some minutes then they offered a callback.

Callback, had to pull the blasted router cable from underdesk to top (must get a cable joiner!), wasted more time when any fool could have put 2 and 2 together from the traceroute, turned out it was them.

Today, it cut similarly, but on resetting the router, it has no gateway, and on resetting the STB, it firmware updated - maybe an incoming update breaks broadband, so you have to let the router update.

After that, it cleared up.

I've recently praised cable reliability over ADSL, but now I'm not so sure.