problems connecting to sipgate.co.uk

[PAYNEARDO]

Is anybody else having problems connecting to certain websites espically sipgate.co.uk. If I go through a proxy it connects fine but with going straight out via my NTL virgin broadband it stopped working on Friday. I have a Voip service with them & because it cant connect, it wont let me register my Voip phone !! :mad: :mad:

Is it a temp glitch or are they stopping us getting to certain websites as part of their traffic shaping ??

[englishpaul]

Is anybody else having problems connecting to certain websites espically sipgate.co.uk. If I go through a proxy it connects fine but with going straight out via my NTL virgin broadband it stopped working on Friday. I have a Voip service with them & because it cant connect, it wont let me register my Voip phone !! :mad: :mad:

Is it a temp glitch or are they stopping us getting to certain websites as part of their traffic shaping ??

http://www.sipgate.co.uk/user/index.php

Works fine here...

[PAYNEARDO]

:confused: :confused: :confused:

in Cleethorpes get page not found unless I go through an non NTL\virgin proxy and then I can get to it

:cry::cry::cry:

Ho well it means I dont have to speak to anybody at the moment as my phone is offline ;)

[SnoopZ]

Works fine in Cambridge and i'm not on a proxy.

[homealone]

it works ok for me in Cleethorpes - sorry, I know that doesn't help....

I'm surprised about the proxy dance, though, they have been turned off here for ages ?

[PAYNEARDO]

wonder if it just dn35 ? or just my connection ??

I have done a tracert and it gets as far as hop 4 (nott-t3core-1b-ge-117-0.inet.ntl.con [195.182.175.149] before timing out & why does it seem to be just one web addy ??:confused: :confused:

[homealone]

wonder if it just dn35 ? or just my connection ??

I have done a tracert and it gets as far as hop 4 (nott-t3core-1b-ge-117-0.inet.ntl.con [195.182.175.149] before timing out & why does it seem to be just one web addy ??:confused: :confused:

I'm DN35, too ???


05/05/07 18:18:03 Fast traceroute http://www.sipgate.co.uk
Trace http://www.sipgate.co.uk (217.10.79.28) ...
1 192.168.1.1 2ms 0ms 0ms TTL: 0 (No rDNS)
2 10.249.136.1 7ms 6ms 6ms TTL: 0 (No rDNS)
3 82.13.48.65 19ms 15ms 17ms TTL: 0 (nott-t2cam2-a-v613.inet.ntl.com ok)
4 195.182.175.129 17ms 17ms 16ms TTL: 0 (nott-t3core-1a-ge-110-0.inet.ntl.com ok)
5 213.105.174.169 19ms 19ms 19ms TTL: 0 (lee-bb-a-so-020-0.inet.ntl.com ok)
6 62.253.187.186 18ms 18ms 18ms TTL: 0 (lee-bb-b-ge-000-0.inet.ntl.com ok)
7 213.105.175.133 23ms 64ms 23ms TTL: 0 (nth-bb-a-so-600-0.inet.ntl.com ok)
8 62.253.185.81 36ms 36ms 54ms TTL: 0 (fran-ic-1-so-700-0.inet.ntl.com ok)
9 80.81.192.75 39ms 39ms 38ms TTL: 0 (r3-1-2.netzquadrat.net probable bogus rDNS: No DNS)
10 217.10.64.57 42ms * 43ms TTL: 0 (r10-2-1.netzquadrat.net ok)
11 217.10.64.54 * 40ms 40ms TTL: 0 (r10-2-2.netzquadrat.net ok)
12 217.10.79.28 43ms 40ms * TTL: 53 (www.sipgate.co.uk ok)

[englishpaul]

wonder if it just dn35 ? or just my connection ??

I have done a tracert and it gets as far as hop 4 (nott-t3core-1b-ge-117-0.inet.ntl.con [195.182.175.149] before timing out & why does it seem to be just one web addy ??:confused: :confused:

You might want to try flushing your DNS?

Use command prompt ipconfig /flushdns

[PAYNEARDO]

I'm DN35, too ???


05/05/07 18:18:03 Fast traceroute http://www.sipgate.co.uk
Trace http://www.sipgate.co.uk (217.10.79.28) ...
1 192.168.1.1 2ms 0ms 0ms TTL: 0 (No rDNS)
2 10.249.136.1 7ms 6ms 6ms TTL: 0 (No rDNS)
3 82.13.48.65 19ms 15ms 17ms TTL: 0 (nott-t2cam2-a-v613.inet.ntl.com ok)
4 195.182.175.129 17ms 17ms 16ms TTL: 0 (nott-t3core-1a-ge-110-0.inet.ntl.com ok)
5 213.105.174.169 19ms 19ms 19ms TTL: 0 (lee-bb-a-so-020-0.inet.ntl.com ok)
6 62.253.187.186 18ms 18ms 18ms TTL: 0 (lee-bb-b-ge-000-0.inet.ntl.com ok)
7 213.105.175.133 23ms 64ms 23ms TTL: 0 (nth-bb-a-so-600-0.inet.ntl.com ok)
8 62.253.185.81 36ms 36ms 54ms TTL: 0 (fran-ic-1-so-700-0.inet.ntl.com ok)
9 80.81.192.75 39ms 39ms 38ms TTL: 0 (r3-1-2.netzquadrat.net probable bogus rDNS: No DNS)
10 217.10.64.57 42ms * 43ms TTL: 0 (r10-2-1.netzquadrat.net ok)
11 217.10.64.54 * 40ms 40ms TTL: 0 (r10-2-2.netzquadrat.net ok)
12 217.10.79.28 43ms 40ms * TTL: 53 (www.sipgate.co.uk ok)



Here is what mine does, might turn my modem off overnight and see if I connect to differnt hop and see if that solves the problem :)



Tracing route to www.sipgate.co.uk [217.10.79.28]

over a maximum of 30 hops:



1 2 ms 5 ms 5 ms www.sipgate.co.uk [217.10.79.28]
2 13 ms 41 ms 23 ms 10.249.156.1
3 16 ms 23 ms 17 ms nott-t2cam2-b-v615.inet.ntl.com [82.13.48.201]
4 17 ms 23 ms 23 ms nott-t3core-1b-ge-117-0.inet.ntl.com [195.182.175.149]
5 * * * Request timed out.

---------- Post added at 18:27 ---------- Previous post was at 18:25 ----------

You might want to try flushing your DNS?

Use command prompt ipconfig /flushdns

Cheers but tried that as well :(

Guess it is just something to do with my connection at the moment :mad: :confused:

[homealone]

Here is what mine does, might turn my modem off overnight and see if I connect to differnt hop and see if that solves the problem :)



Tracing route to www.sipgate.co.uk [217.10.79.28]

over a maximum of 30 hops:



1 2 ms 5 ms 5 ms www.sipgate.co.uk [217.10.79.28]
2 13 ms 41 ms 23 ms 10.249.156.1
3 16 ms 23 ms 17 ms nott-t2cam2-b-v615.inet.ntl.com [82.13.48.201]
4 17 ms 23 ms 23 ms nott-t3core-1b-ge-117-0.inet.ntl.com [195.182.175.149]
5 * * * Request timed out.

---------- Post added at 18:27 ---------- Previous post was at 18:25 ----------



Cheers but tried that as well :(

Guess it is just something to do with my connection at the moment :mad: :confused:

looks like you are on a different UBR to me, your routing over those first few hops is completely different, to mine...

[PAYNEARDO]

looks like you are on a different UBR to me, your routing over those first few hops is completely different, to mine...

just my luck :p: bring back diamond cable ;)

hopefully it wil be sorted soon not 2 botherd at the mo as my other voip phone is working just find it strange that it seems be effecting just one website :confused: as I (seem) don't seem to have any trouble getting to any other sites :confused: :confused:

[englishpaul]

just my luck :p: bring back diamond cable ;)

hopefully it wil be sorted soon not 2 botherd at the mo as my other voip phone is working just find it strange that it seems be effecting just one website :confused: as I (seem) don't seem to have any trouble getting to any other sites :confused: :confused:

Is this just a standalone PC or through a home network?

[PAYNEARDO]

Is this just a standalone PC or through a home network?

its on a home network on vista PC, xp laptop & mac osx.

I have a netgear router pre-configured for sipgate which then goes into a switch. I have tried plugging my pc straight into the cable modem but it is just the same :(

[lincsat]

I can get to sipgate, although it's very slow and routes through nott-t3core-1a.

I am having problems elsewhere - with a blockage at nott-t3core-1b as well, I think they have a routing problem there. nott-t3core-1a seems to work, but nott-t3core-1b is having problems to some sites.

I'm in Lincoln

[PAYNEARDO]

I can get to sipgate, although it's very slow and routes through nott-t3core-1a.

I am having problems elsewhere - with a blockage at nott-t3core-1b as well, I think they have a routing problem there. nott-t3core-1a seems to work, but nott-t3core-1b is having problems to some sites.

I'm in Lincoln

cheers it seem to be the nott=t3core-1b that is causing problems, will wait till tue and then log it as a fault if it not fixed by then :) as I am not using my mobile to phone then ;)

[flashyphotos]

Same problem here,

had a sipgate phone set up over a year, on a PAP2 box, just noticed its not connected, (Tried the website and shows box offline).

Seems to have started having problems Friday, also lost connection to AVG updates around the same time

Again on Notts!

[lincsat]

Just an update - whilst I can connect to www.sipgate.co.uk I cannot connect to secure.sipgate.co.uk so can't login to their website.

[MannyC]

i'm having similar problems but with a different website www.betfair.com started happening around 5pm saturday whilst i was using the site. i'm from nottingham

[zzz105]

I also live in Nott.s and get my broadband through Virgin (ex NTL), and also lost connection to Sipgate account on Friday. Also I can't get to www.sipgate.co.uk. I've tried this via another provider and it works fine (at first I thoughts Sipgate had gone t*ts up.

[canny]

I am also in Lincoln and not been able to get to www.runrig.co.uk since Friday. Everything else I have tried seems ok.

[999adrian]

Hi,
Friday night and Five Sipgate lines whent down, I'm on Ntl Virgin, have not had time to read all the responses but it's down to NTL.

Cheers Adrian.

P.S. Great Furum.

[999adrian]

Hi,

Please excuse the spelling, getting lazy in my old age, latest news from Virgin Media this morning ( Tuesday ) is that the problem should be rectified by early this afternoon.

Fingers Crossed.

Cheers,

Adrian.