Luton/Hertford Area Terrible Speeds ~6pm Onwards!

[Mechanicus]

Hello.

As other people are starting the 'X area bad speeds' threads, I thought I would do one for people using the Luton exchange/whateverit'scalled.

I am fine most of the day, getting 9-10mb speeds. But around 6pm, it drops dramatically, down to 0.5-2mb. This has been going on for about 2 weeks now.
It is definately not traffic shaping, because it is such a low speed (not 5mb), and NetMeter shows how much I have downloaded - only 2 days have I gone over 3gb a day, and that is the entire day, not just peak hours.

Does anyone else using the Luton server/whatever have speed problems? If so, could you please post your speet trest results (using this tester (http://www.cableforum.co.uk/board/speed.php)) at around 7pm?

[welwynrose]

not sure if I'm on the Luton server but will look when I get home tonight - normally when I do the speed test from this website I usually max out at 9.5 - 9.8 mb

[mikafire]

Mines rubbish between 5.30 - 12 midnight and has been for at least 5 weeks.

I'm in Letchworth on the Luton hub also

[Mechanicus]

Mines rubbish between 5.30 - 12 midnight and has been for at least 5 weeks.

I'm in Letchworth on the Luton hub also

Letchworth here too.

[cybernetic_tiger]

I'm in luton and during the day get around 9.5Mb and in the evenings around 8Mb so no real issues for me... thankfully.

[Mechanicus]

Oh, I should add that until about 2 weeks ago, my speed was fine, day or night.
I have had the connection since January.

[welwynrose]

Have you phoned faults?

[Mechanicus]

Have you phoned faults?

No. There are so many people with the problem, there really isn't any point.
Not to be rude to those here who work for VM - they are usually very helpful - but the people I've had to deal with have been useless over the phone. It seems the problem could be to do with the upgrade, but with Luton on the 'to be confirmed' list, I don't want this problem to be around until we are upgraded.

[welwynrose]

well I've just done a speed test - I'm in Welwyn Garden City & got the following result

Fri, 04 May 2007 17:25:23 GMT

1st 512K took 469 ms = 1091.7 KB/sec, approx 8996 Kbps, 8.79 Mbps
2nd 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps
3rd 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps
4th 512K took 453 ms = 1130.2 KB/sec, approx 9313 Kbps, 9.09 Mbps

Overall Average Speed = approx 9490 Kbps, 9.27 Mbps

[Sirpingalot]

Fri, 04 May 2007 17:32:35 GMT

1st 512K took 141 ms = 3631.2 KB/sec, approx 29921 Kbps, 29.22 Mbps
2nd 512K took 109 ms = 4697.2 KB/sec, approx 38705 Kbps, 37.8 Mbps
3rd 512K took 141 ms = 3631.2 KB/sec, approx 29921 Kbps, 29.22 Mbps
4th 512K took 140 ms = 3657.1 KB/sec, approx 30135 Kbps, 29.43 Mbps

Overall Average Speed = approx 32171 Kbps, 31.42 Mbps

rofl, WTF. Not in browser cache, either...

[martin42h]

I'm in Letchworth:-
Fri, 4 May 2007 17:49:11 UTC

1st 512K took 301 ms = 1701 KB/sec, approx 14016 Kbps, 13.69 Mbps
2nd 512K took 591 ms = 866.3 KB/sec, approx 7138 Kbps, 6.97 Mbps
3rd 512K took 550 ms = 930.9 KB/sec, approx 7671 Kbps, 7.49 Mbps
4th 512K took 531 ms = 964.2 KB/sec, approx 7945 Kbps, 7.76 Mbps

Overall Average Speed = approx 9193 Kbps, 8.98 Mbps

[Mechanicus]

Same as ever for me :(

Fri, 04 May 2007 18:34:50 GMT

1st 512K took 1094 ms = 468 KB/sec, approx 3856 Kbps, 3.77 Mbps
2nd 512K took 1578 ms = 324.5 KB/sec, approx 2674 Kbps, 2.61 Mbps
3rd 512K took 2468 ms = 207.5 KB/sec, approx 1710 Kbps, 1.67 Mbps
4th 512K took 2125 ms = 240.9 KB/sec, approx 1985 Kbps, 1.94 Mbps

Overall Average Speed = approx 2556 Kbps, 2.5 Mbps

[welwynrose]

Same as ever for me :(

Fri, 04 May 2007 18:34:50 GMT

1st 512K took 1094 ms = 468 KB/sec, approx 3856 Kbps, 3.77 Mbps
2nd 512K took 1578 ms = 324.5 KB/sec, approx 2674 Kbps, 2.61 Mbps
3rd 512K took 2468 ms = 207.5 KB/sec, approx 1710 Kbps, 1.67 Mbps
4th 512K took 2125 ms = 240.9 KB/sec, approx 1985 Kbps, 1.94 Mbps

Overall Average Speed = approx 2556 Kbps, 2.5 Mbps

are you sure it's not worth a phone call to faults?

[Mechanicus]

No, not really. As I said, there are numerous threads opening about people with the exact same problem as I have. Either the servers have become congested overnight, or they have done something while upgrading everything - either on purpose or by accident.

---------- Post added at 20:07 ---------- Previous post was at 20:06 ----------

Fri, 04 May 2007 19:07:12 GMT

1st 512K took 562 ms = 911 KB/sec, approx 7507 Kbps, 7.33 Mbps
2nd 512K took 469 ms = 1091.7 KB/sec, approx 8996 Kbps, 8.79 Mbps
3rd 512K took 562 ms = 911 KB/sec, approx 7507 Kbps, 7.33 Mbps
4th 512K took 469 ms = 1091.7 KB/sec, approx 8996 Kbps, 8.79 Mbps

Overall Average Speed = approx 8252 Kbps, 8.06 Mbps


Up and down like a whore's drawers.

[dannyoneill]

Yup, mine slows down at night, during the day a nice 1megabyte a second download but around this time its awful.

Fri, 04 May 2007 20:28:11 GMT

1st 512K took 141 ms = 3631.2 KB/sec, approx 29921 Kbps, 29.22 Mbps
2nd 512K took 156 ms = 3282.1 KB/sec, approx 27045 Kbps, 26.41 Mbps
3rd 512K took 172 ms = 2976.7 KB/sec, approx 24528 Kbps, 23.95 Mbps
4th 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps

Overall Average Speed = approx 22787 Kbps, 22.25 Mbps

Damn test is never right for me. You need to phone faults, if one person complains its just there system at fault, its not until they get a few reporing it that they then realise there is a fault.

[cybernetic_tiger]

You need to phone faults, if one person complains its just there system at fault, its not until they get a few reporing it that they then realise there is a fault.

Spot on... keep hammering away, get on the phone and give them some grief! I's going to be either an SNR issue in your area or some perticularly heavy users either way it can be sorted... with persistance... best of luck.

[kelraine]

My connection (Harpenden) is very flaky - and it slows down in the evenings.
Also, Speedtest.Net is showing ping times of over 700ms - although I wonder if my firewall / router might be confusing it in some way.

[Mechanicus]

Spot on... keep hammering away, get on the phone and give them some grief! I's going to be either an SNR issue in your area or some perticularly heavy users either way it can be sorted... with persistance... best of luck.

If it was a fault, say oversubscription, would the upload speed be affected too?
Because, even when the download speeds get really slow, the upload seems to stay normal.