2Mb to 4MB

[Psipoc]

got offered this yesterday and they said it would be active in 3 hours neext day and still nothing
can anyone here help me as CS are hard to get hold of (english speaking)

[virginmedia]

Have you power Cycled your modem?

[Psipoc]

Yep just found out that the CS team that agreed to do it haven't applied the settings trying to call them at the mo
but not having any luck!
useless don't come into it
keep getting passed from one indian guy to another thay have no idea what each other is on about