scottygrr
31-03-2007, 20:29
Hey all wonder if anyone can help me, been a telewest customer since the beginning had almost zero problems with there service, but now virgin have taken over its all gone to pot.... Im on the 10 meg service & up until 3 months ago I could use newshosting for downloads maxing my connection and getting roughly 1250-1300 kb/s, tried using it since the takeover im now lucky to get 400kb/s, generally getting 200 kb/s. Ive done speedtests which seem to be showing near enough 10 meg but its not reflected in my downloads. From what I can see newshosting can have problems with people connecting from ntl servers so I just want to know if theres anyway I can determine if my problem is virgin broadband or newshostings service. I tried contacting newshostings support, they advised me to do a tracer route, I tried changing ports etc, they advised me virgin/blueyonder have started doing something called "traffic shaping" which seems odd to me, esp as I rarely download anything or could be considered a heavy internet hitter.... as I had read in some other posts here I checked out my modem on 192.168.100.1 the log results looked off to me so I called tech support who were no help whatsoever and the callcentre which I think might be in India advised me that my log is showing fine on there end, heres the log results.
-03-31 19:04:39 information Ignore SW upgrade via provisioning: same image!
2007-03-31 19:04:37 notice Interface index:4 LinkUp
2007-03-31 19:04:37 notice Interface index:3 LinkUp
2007-03-31 19:04:37 notice Interface index:2 LinkUp
2007-03-31 19:04:37 notice SNMP COLD_START(SNMP Nmaccess mode)
2007-03-31 19:04:37 notice Cable Modem Status set to Registration Complete
2007-03-31 19:04:37 information Received REG-RSP from CMTS
2007-03-31 19:04:36 information Sending Registration Request
2007-03-31 19:04:36 information Processing Configuration File
2007-03-31 18:27:25 information DHCP: IP complete
2007-03-31 18:27:25 warning DHCP WARNING - Non-critical field invalid in response
2007-03-31 18:27:25 warning DHCP WARNING - Non-critical field invalid in response
2007-03-31 18:27:25 debug DHCP_coldstart() successfully
2007-03-31 18:27:23 information Beginning ranging process. Initial Power=53.00 dBmV
2007-03-31 18:27:23 information Got a map with the new UCD change count, and changed upstream parms
2007-03-31 18:27:20 information Sync recovery loop is locked
2007-03-31 18:27:16 information Scan Downstream Frequency...
2007-03-31 18:27:14 error BPI FLASH: The Mfg CA certificate not found!
2007-03-31 18:27:19 information Ignore SW upgrade via provisioning: same image!
2007-03-31 18:27:17 notice Interface index:4 LinkUp
2007-03-31 18:27:17 notice Interface index:3 LinkUp
2007-03-31 18:27:17 notice Interface index:2 LinkUp
2007-03-31 18:27:17 notice SNMP COLD_START(SNMP Nmaccess mode)
2007-03-31 18:27:17 notice Cable Modem Status set to Registration Complete
2007-03-31 18:27:17 information Received REG-RSP from CMTS
2007-03-31 18:27:16 information Sending Registration Request
2007-03-31 18:27:16 information Processing Configuration File
2007-03-31 18:22:52 information DHCP: IP complete
2007-03-31 18:22:52 warning DHCP WARNING - Non-critical field invalid in response
2007-03-31 18:22:52 warning DHCP WARNING - Non-critical field invalid in response
2007-03-31 18:22:52 debug DHCP_coldstart() successfully
2007-03-31 18:22:50 information Beginning ranging process. Initial Power=53.00 dBmV
2007-03-31 18:22:50 information Got a map with the new UCD change count, and changed upstream parms
2007-03-31 18:22:47 information Sync recovery loop is locked
2007-03-31 18:22:43 information Scan Downstream Frequency...
2007-03-31 18:22:41 error BPI FLASH: The Mfg CA certificate not found!
2007-03-31 18:03:18 error BPI FLASH: The Mfg CA certificate not found!
2007-03-31 17:54:54 error BPI FLASH: The Mfg CA certificate not found!
2007-03-31 17:54:33 error BPI FLASH: The Mfg CA certificate not found!
2007-03-31 17:48:59 information Ignore SW upgrade via provisioning: same image!
2007-03-31 17:48:58 notice Interface index:4 LinkUp
2007-03-31 17:48:58 notice Interface index:3 LinkUp
2007-03-31 17:48:58 notice Interface index:2 LinkUp
2007-03-31 17:48:58 notice SNMP COLD_START(SNMP Nmaccess mode)
2007-03-31 17:48:58 notice Cable Modem Status set to Registration Complete
2007-03-31 17:48:58 information Received REG-RSP from CMTS
2007-03-31 17:48:57 information Sending Registration Request
2007-03-31 17:48:57 information Processing Configuration File
2007-03-31 17:06:41 information DHCP: IP complete
2007-03-31 17:06:41 warning DHCP WARNING - Non-critical field invalid in response
Any advice appreciated, im getting sick of virgin first loosing tv channels now paying for a 10 meg connection, and sub to newshosting to get the slowest downloads ever.
Cheers
-03-31 19:04:39 information Ignore SW upgrade via provisioning: same image!
2007-03-31 19:04:37 notice Interface index:4 LinkUp
2007-03-31 19:04:37 notice Interface index:3 LinkUp
2007-03-31 19:04:37 notice Interface index:2 LinkUp
2007-03-31 19:04:37 notice SNMP COLD_START(SNMP Nmaccess mode)
2007-03-31 19:04:37 notice Cable Modem Status set to Registration Complete
2007-03-31 19:04:37 information Received REG-RSP from CMTS
2007-03-31 19:04:36 information Sending Registration Request
2007-03-31 19:04:36 information Processing Configuration File
2007-03-31 18:27:25 information DHCP: IP complete
2007-03-31 18:27:25 warning DHCP WARNING - Non-critical field invalid in response
2007-03-31 18:27:25 warning DHCP WARNING - Non-critical field invalid in response
2007-03-31 18:27:25 debug DHCP_coldstart() successfully
2007-03-31 18:27:23 information Beginning ranging process. Initial Power=53.00 dBmV
2007-03-31 18:27:23 information Got a map with the new UCD change count, and changed upstream parms
2007-03-31 18:27:20 information Sync recovery loop is locked
2007-03-31 18:27:16 information Scan Downstream Frequency...
2007-03-31 18:27:14 error BPI FLASH: The Mfg CA certificate not found!
2007-03-31 18:27:19 information Ignore SW upgrade via provisioning: same image!
2007-03-31 18:27:17 notice Interface index:4 LinkUp
2007-03-31 18:27:17 notice Interface index:3 LinkUp
2007-03-31 18:27:17 notice Interface index:2 LinkUp
2007-03-31 18:27:17 notice SNMP COLD_START(SNMP Nmaccess mode)
2007-03-31 18:27:17 notice Cable Modem Status set to Registration Complete
2007-03-31 18:27:17 information Received REG-RSP from CMTS
2007-03-31 18:27:16 information Sending Registration Request
2007-03-31 18:27:16 information Processing Configuration File
2007-03-31 18:22:52 information DHCP: IP complete
2007-03-31 18:22:52 warning DHCP WARNING - Non-critical field invalid in response
2007-03-31 18:22:52 warning DHCP WARNING - Non-critical field invalid in response
2007-03-31 18:22:52 debug DHCP_coldstart() successfully
2007-03-31 18:22:50 information Beginning ranging process. Initial Power=53.00 dBmV
2007-03-31 18:22:50 information Got a map with the new UCD change count, and changed upstream parms
2007-03-31 18:22:47 information Sync recovery loop is locked
2007-03-31 18:22:43 information Scan Downstream Frequency...
2007-03-31 18:22:41 error BPI FLASH: The Mfg CA certificate not found!
2007-03-31 18:03:18 error BPI FLASH: The Mfg CA certificate not found!
2007-03-31 17:54:54 error BPI FLASH: The Mfg CA certificate not found!
2007-03-31 17:54:33 error BPI FLASH: The Mfg CA certificate not found!
2007-03-31 17:48:59 information Ignore SW upgrade via provisioning: same image!
2007-03-31 17:48:58 notice Interface index:4 LinkUp
2007-03-31 17:48:58 notice Interface index:3 LinkUp
2007-03-31 17:48:58 notice Interface index:2 LinkUp
2007-03-31 17:48:58 notice SNMP COLD_START(SNMP Nmaccess mode)
2007-03-31 17:48:58 notice Cable Modem Status set to Registration Complete
2007-03-31 17:48:58 information Received REG-RSP from CMTS
2007-03-31 17:48:57 information Sending Registration Request
2007-03-31 17:48:57 information Processing Configuration File
2007-03-31 17:06:41 information DHCP: IP complete
2007-03-31 17:06:41 warning DHCP WARNING - Non-critical field invalid in response
Any advice appreciated, im getting sick of virgin first loosing tv channels now paying for a 10 meg connection, and sub to newshosting to get the slowest downloads ever.
Cheers