Upstream power hits 58dbvm only in the evening/early morning? (connection cuts out)

[Mule]

on vm 10mbit, have been since telewest released broadband, but recently in the evenings my connection will cut out for around 3 hours at a time, then just start working again. checked the levels and normally (now) it runs at 40dbvm, but when it cuts out I can see the power sat at 58dbvm. Located in birmingham, UBR01 Perry barr i think if thats anything, but im pretty sure its just isolated to my road.

ps: the downstreams etc are fine, so i can recieve from vm, but the upstreams are skyrocketing, so i cant send.

Anyone got a clue what it could be?

[Bill C]

on vm 10mbit, have been since telewest released broadband, but recently in the evenings my connection will cut out for around 3 hours at a time, then just start working again. checked the levels and normally (now) it runs at 40dbvm, but when it cuts out I can see the power sat at 58dbvm. Located in birmingham, UBR01 Perry barr i think if thats anything, but im pretty sure its just isolated to my road.

ps: the downstreams etc are fine, so i can recieve from vm, but the upstreams are skyrocketing, so i cant send.

Anyone got a clue what it could be?

If you are hitting 58dbmv then you need an engineer to visit and adjust your levels.

[Mule]

adjust my levels for the whole street though? because its me and all my neighbours who are cut off too, not just my house.

[Paul K]

Might be a fault in your local cab.

[papa smurf]

you need a network tech to set levels in amplifier [located in street cab] only takes a couple of minuets

[Mule]

you wouldnt believe how hard it is to get a network engineer out. Eventually have one booked for monday, and it better get fixed, i t.hink its been out for about a weeks worth of actual hourly usage