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View Full Version : The Switch Failed to Route your call?

awibble
02-03-2007, 10:02
Been trying to call Virgin, Sent 3 different emails, one on the 23rd of Feb and had no reply what so ever, so trying to get through on the phone.

Anyone know what i can do about the error "The Switch Failed to Route your call"?
Rapid Dr3am
02-03-2007, 11:23
Ex tw or ntl?

What area you in? Dialing code?

Happen on all calls or certain ones? Call us and we'll find out what happened.
TheBlueRaja
02-03-2007, 11:27
Call us and we'll find out what happened.

You having a laff?
Rapid Dr3am
02-03-2007, 11:30
You having a laff?

Errrmm...no? That's my job afterall.
Graham M
02-03-2007, 11:32
Errrmm...no? That's my job afterall.

If you take the time to read it, you will realise that he is getting this error when calling Virgin ;) (At least that's how it reads to me and I assume TBR too)
awibble
02-03-2007, 11:34
Yeah... Dial 150, listen to the thing about sky, press 3, wait, wait, Sorry the switch could not route your call and then disconnects. Go through in the end by going to billing and getting transfered.... think i should call 151 or not?
TheBlueRaja
02-03-2007, 11:39
If you take the time to read it, you will realise that he is getting this error when calling Virgin ;) (At least that's how it reads to me and I assume TBR too)

Yup, you would think highlighting the specific section i was referring to may have given that away :D
greencreeper
02-03-2007, 18:56
Sounds like someone misconfigured the phone system. Reassuring huh :D
awibble
03-03-2007, 10:00
or just that every phone line was in use, so the switch had no line to send me to to queue, and thus failed to route.

Asked someone when i go through, and was told that it was probably because it was so busy