View Full Version : 20 Meg From June
just reading the earnings report ....scroll down to broadband it says 10mb increasing to 20 meg in june.
http://library.corporate-ir.net/library/13/135/135485/items/233391/FINALVM_Q406_PressRelease.pdf
just reading the earnings report ....scroll down to broadband it says 10mb increasing to 20 meg in june.
http://library.corporate-ir.net/library/13/135/135485/items/233391/FINALVM_Q406_PressRelease.pdf
Thats nice, be nice to have a full working 20mb as well :D
NoKnowledge
28-02-2007, 16:39
Upgrade in June, wooohooooo!!
Will we need new modems? Surely current ones can't support 20M
Upgrade in June, wooohooooo!!
Will we need new modems? Surely current ones can't support 20M
200 and 250 ambits can do 20 meg that much i know. :)
zing_deleted
28-02-2007, 16:44
I dont need it if there is a middle 10 meg ill stay with that. I can wait an hour for my dvd ;)
DocDutch
28-02-2007, 16:44
the NTL 250 does do the 20meg :)
I dont need it if there is a middle 10 meg ill stay with that. I can wait an hour for my dvd ;)
Good point, time will tell what packages are available, and at what cost with any limits / caps etc etc :tu:
Not wanting to **** on anyones fire, as I certainly hope its a free upgrade for 10mb users, to 20mb - but it doesn't actually say we'll be getting the upgrade for free. Heres the extract:
Broadband
We continue to experience strong growth in the number of broadband subscribers with net additions of 78,100 in the quarter, continuing at the level experienced in the previous quarter.
As an end-to-end network owner, cable has inbuilt advantages in the quality of broadband service that we offer. Customers can receive consistent speeds no matter where they live on our network and a top speed of 10Mb is available throughout our broadband addressable areas. We will be increasing this to 20Mb in June and we are also currently conducting a residential trial of a 50Mb broadband service.
Our product superiority was recognized in February when we were named Best Consumer ISP at the Internet Services Providers’ Association Awards. The award recognized that we demonstrate outstanding value for money and customer care.
Just says that they currently offer 10mb as the fastest but that will be increasing to 20mb. Its open to suggestion and interpretation but it doesn't mean it'll be free. It could mean they'll be adding a 20mb option to their product range, no?
I don't think anyone mentioned a 'free' upgrade :shrug:
I have just got my connection upgraded from 10mbit to 20mbit again. I was on the old 20mbit trial last october. Maybe they're doing some more tests, hopefully I can keep this new conneciton now. Anway it is 20mbit down and 768k up, for those who wanted to know what the upload rate is like.
Upgrade in June, wooohooooo!!
Will we need new modems? Surely current ones can't support 20M
The current modems should be able to cope with spedds up to 43MB.
I have just got my connection upgraded from 10mbit to 20mbit again. I was on the old 20mbit trial last october. Maybe they're doing some more tests, hopefully I can keep this new conneciton now. Anway it is 20mbit down and 768k up, for those who wanted to know what the upload rate is like.
ok. would you mind posting config info for us please?
I thought it'd be here sooner than June... It should also be a free upgrade from 10mb. Maybe we'll see new tiers like 4mb 10mb and 20mb? Time will tell.
Maybe we'll see new tiers like 4mb 10mb and 20mb?
I hope so... would be good to get 10Mb and a quicker upload speed. :)
Or even 10mb 20mb and 50mb
Or even 10mb 20mb and 50mb
I don't believe they'd offer that just yet, atleast not by June anyway,
dcclanuk
28-02-2007, 18:44
Or even 10mb 20mb and 50mb
wishful thinking lol
hardtarget
28-02-2007, 19:01
any idea what the upload will be?
any idea what the upload will be?
there's talk of 768K
IMHO the people (like myself) who pay for 10Mb should get the upgrades first.
So much for releasing it by early 2007 like they said last year on BBC breakfast show, but its good to finally have some idea of when its going to happen.
well june is a long way off as some people are on 20 meg again ? is it a gradual roll out starting now or is that more trials and rollout all in june ?
Yeah, is it FROM June, or BY June?
Downloads
28-02-2007, 19:46
Not wanting to **** on anyones fire, as I certainly hope its a free upgrade for 10mb users, to 20mb - but it doesn't actually say we'll be getting the upgrade for free. Heres the extract:
Just says that they currently offer 10mb as the fastest but that will be increasing to 20mb. Its open to suggestion and interpretation but it doesn't mean it'll be free. It could mean they'll be adding a 20mb option to their product range, no?
Sounded like to me that they will be increasing the 10mb to 20mb and because it's involved in packages i can't see it increasing in cost.
What about the poor buggers that get about 2mbit when subscribed to the 10mbit service? I think Virgin better sort them out before they think about releasing 20mbit ! Seems like they dont give much of a toss about existing customers and are only interested in gaining new ones and being the first for 20mbit cable. Not amused! :(
---------- Post added at 19:53 ---------- Previous post was at 19:53 ----------
I wouldnt mind 1mbit upload......I think its justified nowdays.
Bulldog give a 1Mb upload, so do Be, so i think Virgin should aswell.
Bulldog give a 1Mb upload, so do Be, so i think Virgin should aswell.
Totally agree. :tu:
Yep!
Mind you, I've not heard great things about Bulldog, they were one of the big 3 who have had the most customer disatisfaction!
IWKYzerocool
28-02-2007, 20:05
abit more info for you all.
http://www.digitalspy.co.uk/cable/a43305/virgin-confirms-20mbps-broadband.html
Virgin has confirmed that its top tier of broadband service will be upgraded to a 20Mbps downstream speed across its network by June.
Some limited trials of 20Mbps service have already been undertaken by the cable operator. Virgin's top tier "XL" broadband service currently offers a downstream speed of 10Mbps.
"As an end-to-end network owner, cable has inbuilt advantages in the quality of broadband service that we offer," the company said in its financial results statement today. "Customers can receive consistent speeds no matter where they live on our network and a top speed of 10Mb is available throughout our broadband addressable areas. We will be increasing this to 20Mb in June and we are also currently conducting a residential trial of a 50Mb broadband service."
Also does anyone know what the limit is on my Motorola SB5101E SURFboard modem?
BY june yey i wonder if this is the start then ?
LenMackin
28-02-2007, 20:20
I downgraded from 10mb to 4mb a month ago. since then i have had a consistent download speed of 3.8Kb (kbs)? whatever. I'll wait to see what happens but if they do roll out 20mb lets hope the upgrade those of us with Teryons Cable modems otherwise not much point!
:o:
Amazing this has just been released on the day some people maybe thinking about jumping ship and moving to sky due to the loss of sky1 etc, convienent timing i must say. Maybe they should try and sort out there current network before promising to overload it more :rolleyes:
I downgraded from 10mb to 4mb a month ago. since then i have had a consistent download speed of 3.8Kb (kbs)? whatever. I'll wait to see what happens but if they do roll out 20mb lets hope the upgrade those of us with Teryons Cable modems otherwise not much point!
:o:
Yeah, they are already swapping Terayon modems if you are on 10Mb. :)
Amazing this has just been released on the day some people maybe thinking about jumping ship and moving to sky due to the loss of sky1 etc, convienent timing i must say. Maybe they should try and sort out there current network before promising to overload it more :rolleyes:
:gpoint: Never realised this could be due to the removal of Sky channels.
Also does anyone know what the limit is on my Motorola SB5101E SURFboard modem?
should be more than capable of 20Mb, seeing as the Surfboard 4200 is capable of (IIRC) 38Mb BB
Amazing this has just been released on the day some people maybe thinking about jumping ship and moving to sky due to the loss of sky1 etc, convienent timing i must say. Maybe they should try and sort out there current network before promising to overload it more :rolleyes:
more than likely, now it is a big of a stupid thing how they are leaveing it till JUNE like 3 - 4 months by then they will have lost thousands of customers...
I had my Terayon changed for a 250 (Would this take 5Mb?)
Is there even a CM that can handle 50Mb+?
the ntl 250's can take 38Mbps im sure, i think the new Virgin 255's can only take 38Mbps too
So what good will 50Mb be?
You will get a new modem for 50Mb. The modems they are using in the trials are much much bigger than a 250 modem though...
How soon though?
Its taken me over 6 months to get the 350
You will get a new modem for 50Mb. The modems they are using in the trials are much much bigger than a 250 modem though...
got any pics? :tu:
No sorry I can't find any pics... there was a link to a scanned newspaper article which had a pic of the modem on this forum. I remember someone saying on this forum that the modem is double the size of his Linksys WRT54G!!
A link to the 50Mb trial: http://www.ntlpilot.co.uk/
Player22
28-02-2007, 21:43
I guess with 20Mbit available, the warez crowd expect to leech 6,480 GB/month and expect NTL not to complain about their excessive usage.
DarkGashX
28-02-2007, 21:46
I guess with 20Mbit available, the warez crowd expect to leech 6,480 GB/month and expect NTL not to complain about their excessive usage.
NTL wont, Virgin Media might :p.
One thing is they are doing this, but the last time they eliminated 1MB BB, and auto-switched 1MB/3 for £30 customers to 2MB BB for no extra cost.
I wonder, when the 20MB is done, we will get 4MB...
Also, they are residentially trialing 50MB BB too!
Weyhey!
great! cant wait for this to kick in, looks like ntl/ telewest's (back then) promises are showing some fruition!
Spooky_uk
01-03-2007, 02:27
What about the poor buggers that get about 2mbit when subscribed to the 10mbit service? I think Virgin better sort them out before they think about releasing 20mbit ! Seems like they dont give much of a toss about existing customers and are only interested in gaining new ones and being the first for 20mbit cable. Not amused! :(
agreed, although I have been paying £15 per month since october last year for 10mb (but nowhere near those speeds - took a lot of grief, hassle and telephone calls to get it too). I hear people are getitng compensation now of free broadband until problem is fixed - anyone here this ?
If they do rollout 20mb, and plenty of us still in areas that can't recieve 10mb yet - maybe a class action law suit will make them listen??? ;)
peterxwilson@blu
01-03-2007, 06:57
I have been on blueyonder many years, 10meg which I get near enough at 05.00am but by 6.30am it drops to 100k or so and reamins there through till midnight. dunno if upgrade to 20 meg means anything, I doubt it, probably they need to dig up the roads and put more cabling in. Am in London and imagine evryone down our street is sharing the same cable now. I initially tried many of the fixes suggested here and there but none helped and the fact that its ok in the night leads me to conclude the service is simply not up to all the users. Oh well. Am tempted to change but its such a hassle and no doubt the same thing happens to all the providers in time
They won't need to re-lay cable to upgrade the speed. Have you called them to find out why your speed drops to an un-usable level for the majority of the day?
great news for some I'm sure, but it'll no doubt mean even more moany threads on CF going 'but I'm only getting 19.99mb!?!?!?!?!!' :dozey:
Yeah some people just don't see the words "Up to" ;) Never mind, I'm sure the forum server will be upgraded before then.
They won't need to re-lay cable to upgrade the speed. Have you called them to find out why your speed drops to an un-usable level for the majority of the day?
Actually in some areas where it's not there there is a requirement to lay more fibre in order to resegment areas and split nodes. Loads of fibre went down in Leicester, Southampton and other places.
Some people may see contractors putting string in the ground to do the necessary capacity upgrades to allow for upgrades :)
Well having just spoken to retentions today I'd like to give you the information I was given which was supposed to make me re-consider leaving...
".. as from next quarter we will be making 50mb available for just an extra £2 / month on what you are paying now."
That would make 50MB £36.99 a month.
Not sure I believe him, but if he's lying to try to stop people leaving, thats pretty dispicable.
Maybe they should try and sort out there current network before promising to overload it more :rolleyes:
Well its fine in my area, no overloading here!
I get 1208kB/s (10MEG) 24/7 here, so bring on the 20Meg!! ;) ;) ;)
It seems 20mb is being tested again in my area (Preston) as i just downloaded a tv show at a constant 2400KB,why do i say tested and not rolled out because as many of you will asked i checked my config page and 10mb config remains.Configuration File
cm-10240-384
I also did a file tranfer to friend to test upload and i uploaded to him at around 80-95KB.;)
The Jackal
01-03-2007, 11:36
AGAIN THIS IS ALL *BULL* ******
Why dont you people get it through your heads that BROADBAND SPEED is just a MARKETING TOY.
You're all just letting them continue to DEGRADE OUR SERVICE.
STABLE FAST LATENT NETWORK is what we want not SO CALLED 100000000x speed BROKENBAND.
Cheers
Mr Clean
01-03-2007, 11:53
Nowt wrong with my 10Mb in Derby. Loving it.
Not real fussy on the 20Mb download, but the extra upload will do a treat. :D I'm quite happy chugging along at 10Mb down.
JG
Asha'man Jay
01-03-2007, 13:29
Hoping to get a free bump from 4 to 10 :)
If they're serious about starting TV channels to take on sky they'll try & take em on, on the broadband market as well. Branson loves a fight :D
Sky offer 16Mb for £10 don't they??? Not sure.
DarkGashX
01-03-2007, 13:31
Well its fine in my area, no overloading here!
I get 1208kB/s (10MEG) 24/7 here, so bring on the 20Meg!! ;) ;) ;)
Same with me. I get that exact same speed 24/7. RB is making this company awesome :tu:.
Same with me. I get that exact same speed 24/7. RB is making this company awesome :tu:.
Hrm well I get 16Mbit+ 24x7 but I doubt that's anyone in the Murdoch family personally making my broadband awesome, it was awesome before they were involved and remained awesome after, so I'm not going to kiss up to them. ;)
A comment like that is a good example of how successful the rebrand has been though, personally thanking Branson for your ntl:Telewest broadband's performance prior to him ever getting involved :tu:
---------- Post added at 13:41 ---------- Previous post was at 13:38 ----------
Well its fine in my area, no overloading here!
I get 1208kB/s (10MEG) 24/7 here, so bring on the 20Meg!! ;) ;) ;)
Yer we know you've said several times, doesn't mean everyone is fine though, but I have heard that VM are doing investment in capacity upgrades, which is nice :)
nemesis01
01-03-2007, 13:45
I guess with 20Mbit available, the warez crowd expect to leech 6,480 GB/month
at least, for sure.;)
"Originally Posted by Player22"
I guess with 20Mbit available, the warez crowd expect to leech 6,480 GB/month
You mean per week surely? :)
tweetypie/8
01-03-2007, 15:30
just reading the earnings report ....scroll down to broadband it says 10mb increasing to 20 meg in june.
http://library.corporate-ir.net/library/13/135/135485/items/233391/FINALVM_Q406_PressRelease.pdf
hope your right kiddo,i will be all for it and thanks for digging that info up.:tu:
no doubt they say june but i bet it gets pushed back or they will be yet another mistake on there part (like the upstream on there website)
Spooky_uk
01-03-2007, 17:22
got to better than the 10MB service some are getting eh.... ;)
https://www.cableforum.co.uk/images/local/2007/03/104.png (http://www.speedtest.net)
DarkGashX
01-03-2007, 18:12
Hrm well I get 16Mbit+ 24x7 but I doubt that's anyone in the Murdoch family personally making my broadband awesome, it was awesome before they were involved and remained awesome after, so I'm not going to kiss up to them. ;)
A comment like that is a good example of how successful the rebrand has been though, personally thanking Branson for your ntl:Telewest broadband's performance prior to him ever getting involved :tu:
---------- Post added at 13:41 ---------- Previous post was at 13:38 ----------
Yer we know you've said several times, doesn't mean everyone is fine though, but I have heard that VM are doing investment in capacity upgrades, which is nice :)
Your not on Cable then are you? Good for you to get 16Mb 24/7. The rebrand has been awesome. Customer Service has improved a whole lot. Some awesome new packages have come out and the network seems a whole lot more stable.
As a plus, RB is one of the best people that could run the company. HE ACTUALLY CARES ABOUT THE CUSTOMERS and he wont have anything or anyone damage Virgin's reputation that he has built.
EDIT: Oh, did I forget to mention the free 20Mb upgrade and new 50Mb package thanks to RB? I don't mean to offend you :).
^ got to agree tbh, I like Richard Branson.
i also like him one of the few billionaires who deserves EVERYTHING he has, things can only improve, as darkgashx said, he iwll let nothing ruin his reputation
concepttwenty20
01-03-2007, 21:28
its not a good start though - alot of virgin customers are unhappy about losing skyone and sky news
DarkGashX
01-03-2007, 21:33
Again, not really Virgin's fault. What I see is--Sky is scared of VM (I would be too) so if they are going to loose customers or have a tough time what would you do? RIP OFF THE SOURCE! Haha! We have our answer?
They did the right thing to me.
Your not on Cable then are you? Good for you to get 16Mb 24/7. The rebrand has been awesome. Customer Service has improved a whole lot. Some awesome new packages have come out and the network seems a whole lot more stable.
As a plus, RB is one of the best people that could run the company. HE ACTUALLY CARES ABOUT THE CUSTOMERS and he wont have anything or anyone damage Virgin's reputation that he has built.
EDIT: Oh, did I forget to mention the free 20Mb upgrade and new 50Mb package thanks to RB? I don't mean to offend you :).
You are amusing, you've no evidence that Branson is anything to do with any of the above :)
He controls about 1/5th of the company he doesn't run it. Nothing has been mentioned about a free 20Mbit upgrade merely that it will be available and 50Mbit has been knocked about for a year now.
Sorry to burst your RB bubble and thoughts that he is the second coming, I'll leave you to kiss your Branson poster and take your RB doll to bed with you. :)
AndyIggs83
01-03-2007, 21:41
You are amusing, you've no evidence that Branson is anything to do with any of the above :)
He controls about 1/5th of the company he doesn't run it. Nothing has been mentioned about a free 20Mbit upgrade merely that it will be available and 50Mbit has been knocked about for a year now.
Sorry to burst your RB bubble and thoughts that he is the second coming, I'll leave you to kiss your Branson poster and take your RB doll to bed with you. :)
Hehe you can only get 16Mbit and we'll have 20 :o: :sleep:
Hehe you can only get 16Mbit and we'll have 20 :o: :sleep:
One of us has it now and has for months, one of us doesn't. :angel:
EDIT: Ah you're in Warrington, careful not to download too much else you may find yourself slowed to half speed ;)
AndyIggs83
01-03-2007, 21:45
One of us has it now and has for months, one of us doesn't. :angel:
and one of us will have a constantly improved connection and one of us will be on 16meg for a long time to come
---------- Post added at 21:45 ---------- Previous post was at 21:44 ----------
One of us has it now and has for months, one of us doesn't. :angel:
EDIT: Ah you're in Warrington, careful not to download too much else you may find yourself slowed to half speed ;)
not after midnight sunshine ;)
You are amusing, you've no evidence that Branson is anything to do with any of the above :)
He controls about 1/5th of the company he doesn't run it. Nothing has been mentioned about a free 20Mbit upgrade merely that it will be available and 50Mbit has been knocked about for a year now.
Sorry to burst your RB bubble and thoughts that he is the second coming, I'll leave you to kiss your Branson poster and take your RB doll to bed with you. :)
no wonder a lot of people hate sky, look how employees act, disgraceful.
and one of us will have a constantly improved connection and one of us will be on 16meg for a long time to come
---------- Post added at 21:45 ---------- Previous post was at 21:44 ----------
not after midnight sunshine ;)
You know this for a fact that you'll get 20Mbit 24x7 with no congestion? We'll see. :)
Good for you, I have no throttling either before or after midnight 'sunshine' however much I download :)
Virgin Mary
01-03-2007, 21:53
i also like him one of the few billionaires who deserves EVERYTHING he has, things can only improve, as darkgashx said, he iwll let nothing ruin his reputation
What reputation? Look at my sig!
Have you flied with Virgin Atlantic? cattle class and more expensive than BA. He is PR and no service.
no wonder a lot of people hate sky, look how employees act, disgraceful.
If you say so. Not sure what was wrong with those comments but I'm sure you'll enlighten me :)
nothing is wrong with the comments, but the way you are putting them accross is totaly ignorant, sky employee eh i hope u aint a CS rep
AndyIggs83
01-03-2007, 21:56
You know this for a fact that you'll get 20Mbit 24x7 with no congestion? We'll see. :)
Good for you, I have no throttling either before or after midnight 'sunshine' however much I download :)
I've had the 20mbit trial in the past with no problems
Like anything in some areas its good and some areas bad, i'm one of the lucky ones, like your one of the lucky ones too ;)
nothing is wrong with the comments, but the way you are putting them accross is totaly ignorant, sky employee eh i hope u aint a CS rep
OK I'm completely lost. There is nothing wrong with what I'm saying but it's wrong for me to be putting it across over a forum. Hrm ok, and no I'm not a CS rep.
---------- Post added at 21:59 ---------- Previous post was at 21:57 ----------
I've had the 20mbit trial in the past with no problems
Like anything in some areas its good and some areas bad, i'm one of the lucky ones, like your one of the lucky ones too ;)
I hope that it remains that good for you. My service does actually sync up at over 20Mbit and I get 18Mbit on a good day, but 16Mbit is as low as it goes, usually higher :)
20Mbit will be an excellent product if they can pull it off, however I do have my concerns about offering a 'guaranteed' 20Mbit product with only 38Mbit to offer between all the people in a node.
OK I'm completely lost. There is nothing wrong with what I'm saying but it's wrong for me to be putting it across over a forum. Hrm ok, and no I'm not a CS rep.
well i guess all of us didnt have the luxury of a decent education eh :dozey: cant even interpret what i am saying correctly, but never mind ..
---------- Post added at 22:00 ---------- Previous post was at 22:00 ----------
OK I'm completely lost. There is nothing wrong with what I'm saying but it's wrong for me to be putting it across over a forum. Hrm ok, and no I'm not a CS rep.
---------- Post added at 21:59 ---------- Previous post was at 21:57 ----------
I hope that it remains that good for you. My service does actually sync up at over 20Mbit and I get 18Mbit on a good day, but 16Mbit is as low as it goes, usually higher :)
20Mbit will be an excellent product if they can pull it off, however I do have my concerns about offering a 'guaranteed' 20Mbit product with only 38Mbit to offer between all the people in a node.
maybe docsis 3 in light of 50 meg ? and 20 meg wud not be a problem at all then
well i guess all of us didnt have the luxury of a decent education eh :dozey: cant even interpret what i am saying correctly, but never mind ..
---------- Post added at 22:00 ---------- Previous post was at 22:00 ----------
maybe docsis 3 in light of 50 meg ? and 20 meg wud not be a problem at all then
Nope don't have a clue what you're trying to say. Your lack of capitalisation and punctuation does make me doubt that I'm the one who is educationally challenged though.
20Mbit will be over DOCSIS 1 / 1.1 assuming it is infact an upgrade as DOCSIS 3 services will require expensive new modems, though of course you already knew that :dozey:
Methinks 50Mbit will be coming a bit later and won't be available to the entire cable modem marketable area. I'm certified in this stuff, are you? ;)
OK I'm completely lost. There is nothing wrong with what I'm saying but it's wrong for me to be putting it across over a forum. Hrm ok, and no I'm not a CS rep.
---------- Post added at 21:59 ---------- Previous post was at 21:57 ----------
I hope that it remains that good for you. My service does actually sync up at over 20Mbit and I get 18Mbit on a good day, but 16Mbit is as low as it goes, usually higher :)
20Mbit will be an excellent product if they can pull it off, however I do have my concerns about offering a 'guaranteed' 20Mbit product with only 38Mbit to offer between all the people in a node.
Nope don't have a clue what you're trying to say. Your lack of capitalisation and punctuation does make me doubt that I'm the one who is educationally challenged though.
20Mbit will be over DOCSIS 1 / 1.1 assuming it is infact an upgrade as DOCSIS 3 services will require expensive new modems, though of course you already knew that :dozey:
Methinks 50Mbit will be coming a bit later and won't be available to the entire cable modem marketable area. I'm certified in this stuff, are you? ;)
they gona do 50 over docsis 1 as well ? lol i do not believe in punctuation or capitalisation as this is only a forum and hardly formal now is it
could you do a speedtest let me take a look at how great your conn is
they gona do 50 over docsis 1 as well ? lol i do not believe in punctuation or capitalisation as this is only a forum and hardly formal now is it
Young man as I said I'm certified in this stuff and am fully aware of the capabilities of DOCSIS and EuroDOCSIS, which you are not :)
I'm pretty sure you mentioned that 20Mbit wouldn't be a problem over DOCSIS 3 to which I mentioned that it would be delivered over the existing DOCSIS 1 / 1.1 network so what you say there is completely irrelevant. A fairly feeble attempt to twist what I said.
Don't try and match technical skills with me please, if you are going to I suggest you spend the next 4 years working with cable and DSL :angel:
Young man as I said I'm certified in this stuff and am fully aware of the capabilities of DOCSIS and EuroDOCSIS, which you are not :)
I'm pretty sure you mentioned that 20Mbit wouldn't be a problem over DOCSIS 3 to which I mentioned that it would be delivered over the existing DOCSIS 1 / 1.1 network so what you say there is completely irrelevant. A fairly feeble attempt to twist what I said.
Don't try and match technical skills with me please, if you are going to I suggest you spend the next 4 years working with cable and DSL :angel:
lol... well anyways... speedtest ?
Asha'man Jay
01-03-2007, 22:20
"I'll leave you to kiss your Branson poster and take your RB doll to bed with you." :) Said Rupert Murdoch's beeyatch.
:p:
lol... well anyways... speedtest ?
https://www.cableforum.co.uk/images/local/2007/03/98.png
Yes it's an old test but that speed test seems to be struggling to keep up at the mo ;)
---------- Post added at 22:21 ---------- Previous post was at 22:21 ----------
Said Rupert Murdoch's beeyatch.
:p:
Hehe it's just a job my man. I have no mass of loyalty :)
https://www.cableforum.co.uk/images/local/2007/03/98.png
---------- Post added at 22:21 ---------- Previous post was at 22:21 ----------
Hehe it's just a job my man. I have no mass of loyalty :)
damn, i will let u off :P u get that constant ALL the time ?
Carl, why do you have a connection better then 16Mbps?
Why the Paris server? Wouldnt you get a better result using London or Dublin??
Spooky_uk
02-03-2007, 00:53
look, tired of this sky/vm banter. leave it out :rolleyes:
bottom line is - vm cannot deliver 10mb across its network at the moment. and the paragraph that states that in their results is a lie. period. now they have 4 months before they roll out 20mb.
Will they have upgraded all over capacity UBR's before then? NO
Will they have "teething" troubles on the 20mb rollout like the 10mb was with both Telewest and NTHELL ? YES
The 20mb will attract alot more customers, especially high usage ones (which lets face it is the only reason for having such speeds) and before long their will be capacity issues once more. back to square one. And why attract high usage users if you are going to penalise them and throttle that 2omb form the word go?
VM - What a set of ******s.
VM can deliver the XL connection its just that at peak times the connection or should I say download problems happen "simply put" but the up load speed is fine.
I have both adsl and cable and at the moment. At different times they both suffer problems, I am just hanging around to see what happens in June with cable as I run a small game server and no heavy down loads, 20 meg sounds good I would love to know the upload speed.
I know I should get a dedicated server from a company that can support the server but I like to be in control of it at all times in a manor I see fit and not the provider if you know what I mean (custom maps configs ect).
Just my 2p worth....
For information my connection over the last week has been a solid 9.5 meg keep it up VM.
slowcoach
02-03-2007, 05:08
Hey Locky, if you had paid more attention to the teacher at school you could have grown up to be a TelCo Engineer :D :D
......... there again, you are probably better off as you are, I have yet to meet one who isn't totally ****ed off with the job.
Hey Locky, if you had paid more attention to the teacher at school you could have grown up to be a TelCo Engineer :D :D
......... there again, you are probably better off as you are, I have yet to meet one who isn't totally ****ed off with the job.
Careful :nono: :LOL:
For Carl J
Warrington has STM on between 4 and midnight but at any other time it Full speed ahead :)
Carl, why do you have a connection better then 16Mbps?
I can do things twice as quickly as someone with 8Mbit :)
I could be considered to waste it considering I use perhaps 15GB a month but hey... :)
Don't try and match technical skills with me please, if you are going to I suggest you spend the next 4 years working with cable and DSL :angel:
You should attach your CV to your sig!
You should attach your CV to your sig!
Get enough calls from bloody agencies without doing that.
Downloads
02-03-2007, 07:39
look, tired of this sky/vm banter. leave it out :rolleyes:
bottom line is - vm cannot deliver 10mb across its network at the moment. and the paragraph that states that in their results is a lie. period. now they have 4 months before they roll out 20mb.
Will they have upgraded all over capacity UBR's before then? NO
Will they have "teething" troubles on the 20mb rollout like the 10mb was with both Telewest and NTHELL ? YES
The 20mb will attract alot more customers, especially high usage ones (which lets face it is the only reason for having such speeds) and before long their will be capacity issues once more. back to square one. And why attract high usage users if you are going to penalise them and throttle that 2omb form the word go?
VM - What a set of ******s.
lol Don't be a joke, you say lets leave the Sky/VM banter out then say something that is inflamatory. I don't know an organisation yet who delivers the speeds they are supposed to, to everyone. Maybe a couple of the insignificant ones do!
for the record i was 1 of the lucky ones who did not have ANY teething problems when my 3 meg was upgraded to 10
slowcoach
02-03-2007, 12:29
Yes, it makes up for the poor ADSL around here.
Warrington has STM on between 4 and midnight but at any other time it Full speed ahead :)
This has already been covered in a fairly big way I think :)
My connection has no STM at all nor protocol based throttling.
The fact that they see fit to have the STM at peak times only just suggests that rather than being a permanent selective measure to punish heavy downloaders they do not have the capacity to handle the traffic that customers generate so use this instead until capacity is upgraded.
Upgrades are on the way I know, which is good if a bit late. STM shouldn't be necessary especially with the system in use in Warrington and the fact that that same system is offering 24Mbit unthrottled, shaped or capped in Sweden.
Lots of people will I imagine be very busy breaking areas down for VoD and broadband upgrades. :)
damn, i will let u off :P u get that constant ALL the time ?
Nope. Line can resync from time to time a little lower or higher.
Speed tests are (when the server can handle them) nearly always 17Mbit or higher. That speed test was a little off, upstream is usually a lot higher, around the 1Mbit mark.
Downloading legal content from newsgroups tends to tick along at around the 2150kB/s mark.
---------- Post added at 14:50 ---------- Previous post was at 14:49 ----------
Why the Paris server? Wouldnt you get a better result using London or Dublin??
Depends, London used to be very busy :(
Dublin has been a bit indifferent on occasion as well.
I'll try some tests later when I get home.
Sherlock
02-03-2007, 14:59
Nice carl!
Downloads
02-03-2007, 15:18
Anyway, back on the topic of Virgin's 20 Meg. (there are other sections to talk about other services ADSL aren't there?)
I agree with Zingle, there will be a big temptation to downgrade to 10 if all three tiers get upped. But i usually end up taking the top tier just because i can! More money than sense i know! Main reason to keep the 20 is to keep the wife happy i think, she doesn't like waiting for downloads!
Almost getting to the point where you can download a file (compressed at about 800mb) without much of a wait at all. With 20 i could prolly make a cup of tea and come back and it would be there.
With such a speed wouldn't it be a good time to do a pucker download service? (unless they are going to and i am slow on the uptake)
The Jackal
02-03-2007, 15:34
Well considering that to download a blu-ray disc you're looking at needing at least 20gig of disk space then there might still be takers for the 20mbit service.
Personally I think that 4meg currently is a good median but as I said from my first post ever on these forums until now -
" Better latent networks first " : " Speed second "
DarkGashX
02-03-2007, 15:46
You have to think around the line of "what" people will use it for.
Sure, people may want it for downloading illegal content but 20Mb will allow people to do a lot more at the same time. For instance:
A family has 3 PCs. PC 1 is having a voice chat and playing an online game while downloading a game demo. PC 2 could be having a video chat and checking emails and PC 3 could be full out downloading from 3 or 4 places. Not one PC will be "unable" to do a certain task because they do not have enough bandwidth so video, voice and gaming will be unaffected.
Families are getting more and more internet enable devices all the time from PCs/Macs to Games Consoles and PDAs.
The Jackal
02-03-2007, 16:01
You have to think around the line of "what" people will use it for.
Sure, people may want it for downloading illegal content but 20Mb will allow people to do a lot more at the same time. For instance:
A family has 3 PCs. PC 1 is having a voice chat and playing an online game while downloading a game demo. PC 2 could be having a video chat and checking emails and PC 3 could be full out downloading from 3 or 4 places. Not one PC will be "unable" to do a certain task because they do not have enough bandwidth so video, voice and gaming will be unaffected.
Families are getting more and more internet enable devices all the time from PCs/Macs to Games Consoles and PDAs.
WRONG
If I had a big red marker I would cross out the post too.
What makes you think an upgrade in your download speed will have a beneficial impact to the way an Internet route is delivered to the rest of your PCs ?
Update the upstream and latency then maybe you'll get a better share of bandwidth between your machines.
If I were to come over to your home network and utilize you upstream the effect would be the same on all your machines : REALLY RUBBISH BROADBAND.
The effect would be the same no matter what speed your service is 10meg 20meg 50meg whatever.
FAO Virgin : Better lattency and upstream please
brundles
02-03-2007, 16:20
He's right there DGX. Using those examples you have, without good latency everyone in the house will be cheesed of apart from the downloader.
Having regular half second gaps in the stream that still maintains the speed because everything comes in the other half second is really really annoying when you're doing something that is realtime focussed - e.g. gaming and voice comms.
DarkGashX
02-03-2007, 16:25
Actually yep (oops). I forgot about the upstream bit that virgin don't (yet) offer. GRR. I guess that is what I get for living in my dream world :P. No need to be so harsh on it though? A?
Plus a decent router would be needed to distribute the traffic like the ones that offer priority features.
The Jackal
02-03-2007, 16:30
No need to be so harsh on it though?
True dont worry about me its not personal just the way I write. (Like a complete pratt on these forums :)
DarkGashX
02-03-2007, 16:31
True dont worry about me its not personal just the way I write. (Like a complete pratt on these forums :)
ALRIGHTY THEN :p
We do need better upstream though.
janipewter
02-03-2007, 16:59
20Mb sounds good but I'd like them to sort out my 10Mb first.
https://www.cableforum.co.uk/images/local/2007/03/93.png
Steve-o||[^]
04-03-2007, 16:23
FAO Virgin : Better lattency and upstream please
seconds that! It seems that, like most - if not all - BB providers, ephasis is on downstream :shocked:
MORE UPSTREAM PLEASE!!
in all honesty, I would be very, very happy if i had 10Mbit down and 1 - maybe 2 - Mbit up (that is, ofc if i actually got a reasonably close speed to 10Mbit down)...and maybe slightly better routing :confused:
TECHMAN2000
04-03-2007, 17:57
Hi all,
I agree with Steve,I prefer more upload that download and also static ip
TECHMAN
DieDieMyDarling
04-03-2007, 19:33
They won't give much more upstream though, the network can't handle the speeds we have now, this 20mb speed will be used in the PR war, most people won't be able to get it and the 'up to' will be thrown about.
Chrysalis
06-03-2007, 11:22
someone at virgin is misinformed or they have deliberatly lied.
The statement includes them saying 10meg is available in all areas. Not correct.
It is somewhat more evidence that they may pull the plug on there analogue areas eventually.
Motorman
06-03-2007, 22:42
Its definately 20mb rolling out from 1st May.
wil be £37 full price, but should be available with dual or triple discounts.
spankysmagicpian
07-03-2007, 00:20
Its definately 20mb rolling out from 1st May.
wil be £37 full price, but should be available with dual or triple discounts.
???? Does this mean our current 10Mb maybecome 20Mb or do you think we will have to pay £2 extra?
TECHMAN2000
07-03-2007, 08:13
Is there any proof if it is comiing out on 1st may.
Is there any proof if it is comiing out on 1st may.
Well its definately a rumour if that helps. :erm:
DarkGashX
07-03-2007, 14:07
Thought the press release says IN JUNE... :S.
BritishGent
07-03-2007, 17:12
I think the Downstream speed needs to be left alone and the Upstream speed needs some drastic attention..... :p:
Lets be honest, the only people who will see the main benefits of the doubled download speed are the Usenet folks, as without a download manager and multiple connections, your average web file server struggles to meet the speeds (Well, most of the ones I end up using in any case) and as for torrents, to get that kind of speed you'd be using well over half of your upload bandwidth just to support the overheads, leaving too little for actual data uploads, meaning speeds would drop due to not sharing. All this being said, I still want it, because its bigger, and bigger as we know, is always better...
DarkGashX
08-03-2007, 00:54
Theres many reasons for 20Mb and some servers such as Virgin's own and the UK Fileplanet servers for instance can cope with 20Mb easy. Just depends on what it is you want and where you get it from really but I am with you, I wont turn down +10Mbit on my download :).
Any decent (private) bittorrent site can easily fill a 20Mb pipe, along with usenet and a lot of the bigger sites out there like the BBC, Google, Youtube, Microsoft....
As far as gaming is concerned, if you're getting crappy pings or packetloss with 10Mb then you will with 20 since most online games shouldn't be swamping 512k of upstream. It all balls down to routing and Virgin's tends to be worse than BT's especially across the Atlantic since I suspect they use cheaper (read congested) providers.
rummers24
15-03-2007, 11:17
Hi all. A press release from Virgin Media has just been released announcing that 20Mbit/s broadband (768kbit/s upload) will be available from May. The price will be lifted from £35 to £37 per month.
Full release is here http://pressoffice.virginmedia.com/phoenix.zhtml?c=205406&p=irol-newsArticle&ID=974156&highlight=
lucevans
15-03-2007, 11:20
Ooooh......
Will the upgrade (and price rise) be applied to all exisiting 10Mb customers automatically, or will we get a choice?
Rob
Graham M
15-03-2007, 11:21
£2 extra to double your speed!? Poor you!
lucevans
15-03-2007, 11:25
£2 extra to double your speed!? Poor you!
Not complaining about the extra £2 ;) just wondering if I'll need to contact them in order to get it....
Graham M
15-03-2007, 11:27
Not complaining about the extra £2 ;) just wondering if I'll need to contact them in order to get it....
Fair enough, I'm sure some people will however! It's only 10 less fags for the month :D
DocDutch
15-03-2007, 11:29
Zeph, that is if those fags are still £2 per 10 ;) knowing the gov by the time that NTL gives us 20meg we will be paying £3 for a pack of 10 :P
dcclanuk
15-03-2007, 12:24
nothing about what us 2mb people will get?
I doubt they will have:
£18- 2mb
£25- 4mb
£35- 10mb
£37- 20mb
£50- 50mb??? [pure spec!]
that would be ridiculous!
Surely it should be [atleast]:
£18- 4mb
£25- 10mb
£37- 20mb
£50- 50mb
handyman
15-03-2007, 12:25
Will the upgrade (and price rise) be applied to all exisiting 10Mb customers automatically, or will we get a choice?
It reads that they are putting up the price of 10meg by £2 and as a sweetener they are double the download and increasing the upload.
Thats one hell of a sweetner.
Mmmm, I wonder how it will affect all those that have been given 'offers' to stay, will they be paying £19.50 as opposed to £17.50 p/m for their 10mb connection :shrug:
I have that VIP package, which is £85 per month and includes Broadband XL. So will I now pay £2 pound more as well?
Babbage11
15-03-2007, 13:25
This has been posted before IIRC, £2 increase is only if not in package. VIP get upgraded to 20 meg and price stays £85.
AndyCambs
15-03-2007, 14:29
This has been posted before IIRC, £2 increase is only if not in package. VIP get upgraded to 20 meg and price stays £85.
Just out of interest, if you have three for £30 and pay the difference between M and XL packages, does that go up by £2 as well?
mcilwraith
15-03-2007, 15:45
Hopefully they will upgrade all tiers to something like: medium 4Mb, large 8Mb and extra large 20Mb. ie double all levels??
this would keep them ahead of the cometition.
what do you think??
Hopefully they will upgrade all tiers to something like: medium 4Mb, large 8Mb and extra large 20Mb. ie double all levels??
this would keep them ahead of the cometition.
what do you think??
They can increase, bring them all into line, pretty much anything.
This is the beauty of the VM cable network, as soon as a competitor gets close, well nearly close, then they just raise the bar that bit more.
Not sure that the upload speed increase is any great thing, but then, upload saturation does cause more problems than download saturation.
It reads that they are putting up the price of 10meg by £2 and as a sweetener they are double the download and increasing the upload.
Thats one hell of a sweetner.
the upload increase is still bad :-(
is there really any particular reason why upload speeds are soo slow - is it a limit of the cable technology or something?
dannyoneill
15-03-2007, 16:20
I would expect them to stay as is. I got upgraded yesterday to 10meg for 95p and was told that the package im now on is a price for life. Still, £2 more, that means ill be paying £38 for 20meg and Talk unlimited, still cant complain.
Mmmm, I wonder how it will affect all those that have been given 'offers' to stay, will they be paying £19.50 as opposed to £17.50 p/m for their 10mb connection :shrug:
dcclanuk
15-03-2007, 16:32
I would expect them to stay as is. I got upgraded yesterday to 10meg for 95p and was told that the package im now on is a price for life. Still, £2 more, that means ill be paying £38 for 20meg and Talk unlimited, still cant complain.
£38.95 ???:disturbd:
etccarmageddon
15-03-2007, 17:38
... any particular reason why upload speeds are soo slow - is it a limit of the cable technology or something?yes correct it's a limitation of the technology. it's a lot more costly to give you more upstream.
Hopefully they will upgrade all tiers to something like: medium 4Mb, large 8Mb and extra large 20Mb. ie double all levels??We haven't heard anything about the other levels changing, so I don't think they're going to - at least not for the moment.
Can't believe they are going to increase the price to £37, its expensive as it is... rip off
Can't believe they are going to increase the price to £37, its expensive as it is... rip off
Why?Who else gives 20MB at a cheaper price?:erm:
Why?Who else gives 20MB at a cheaper price?:erm:
Be & UK Online, with Be i'm close enough to get 20Mb, friend on my street gets it and pays £24.
Who else gives 20MB at a cheaper price, for people that don't live next door to the exchange then?
Downloads
15-03-2007, 19:42
Be & UK Online, with Be i'm close enough to get 20Mb, friend on my street gets it and pays £24.
So switch?
yes correct it's a limitation of the technology. it's a lot more costly to give you more upstream.
ohh come on carm.., you know full well the docsis1.1 can do 1.3mbit upload easy enough, you might have a point about the cost after its gone outside the VM UK network... but even then thats a copout as eveyone else manages that cost today just fine....
---------- Post added at 19:50 ---------- Previous post was at 19:46 ----------
Why?Who else gives 20MB at a cheaper price?:erm:
noone gives 20 MegaByte (MB) at a cheaper price, you ment Megabit OC,
however MANY others DO give 768kbit and way above that, at a FAR better prices, swings and roundabouts i guess, true cable is more stable over the longer term.
its interesting that the WASP (wireless ISP's) give far better 1.4Mbit/s uploads at better cost too, however not everyone can get access to these as yet.
AndyIggs83
15-03-2007, 19:56
So switch?
I agree
Vote with your wallets!
So switch?
but how does that encourage your prefered supplyer to change their ways and give you the end user what you want to pay for in the long term?.....
the fact is if you turn the arguments around and replace the download rates with the upload rates then it becomes clear that while VM can slaughter any comers (the antiquated DOCSIS 1.1 can do a hell of a lot more see the uncapped upload rate reports around here for instance) but choose not too, why is that?.....
its interesting that they dont even try and use the vast upload PR advantage and that at least would be a very clear and real advantage but for the cost of carrage after the VM core network, but then they are now the international core member of the global club (i forget the award right now) and are able to sub-let their VM core or dark fiber to 3rd partys and so undercut the likes of BT for carrage if they wanted to , after all if you have the uk's core traffic coming over one or two of your cable routes then its simple maths to add in your VM traffic on to others cores in return for mass discounts.
How will the older modems cope with 20 Meg? i've got a silver home 120, is this up to the job?
S
DieDieMyDarling
15-03-2007, 20:54
I reckon the now 2mb service will be rebranded to S (small), 4mb M (medium), 20mb L (Large) and 50mb XL (Extra Large), once they roll out 50mb. So i very much doubt 2mb users will be upgraded.
My main concern about this upgrade is the modems, as mentioned in the post above, i have the Ambit 120 too, and it struggles with 10mb, i'm pretty sure it won't handle 20mb!
From this forum i've noticed that there's still a lot of customers on this modem, and the other older ones that begin with T (sorry can't remember the name).
If only they'd just post out modems to the customer, rather than faffing about with needing an engineer, it's gonna cost them a fortune in man hours if they have to send out an engineer to every single house on 10mb that needs a new modem, not to mention all the people who will upgrade to 20mb for a month just for the sake of it, who also have old modems.
The 4mbit service should be replaced by the 10mbit service so 10mbit for £25!
tucker61
15-03-2007, 22:07
How does this affect customers with the VIP Package, do they get the increas or do they have to pay £87.00 ?
Can't believe they are going to increase the price to £37, its expensive as it is... rip offStop moaning and move to someone else then (and leave more room for the rest of us who are more than happy to pay it).
JFYI, I can't even get 1/2 that speed from anyone else around here.
Same here. Was one of the reasons I went cable.
At more than 2 miles (not that far really!) from the exchange ADSL becomes more and more inferior.
Have to say though that with the 20mbit upgrade, it is a real shame they're not increasing the upload beyond 768kbit - I thought 20:1 was a crap down/up ratio!!!!!
Stop moaning and move to someone else then (and leave more room for the rest of us who are more than happy to pay it).
JFYI, I can't even get 1/2 that speed from anyone else around here.
I have 10Mb, i signed up for 10Mb for £35 not 20Mb for £37 - what was the point in reducing the price if they were going to just going to increase it again.
You are being used as a sheep, they are trying to rake in as much money as possible from people who will follow.
This country will never get a good deal on broadband like other countires in the world if people continue to support these high prices.
Be is going in the right step, but it still isn't good enough, and i will continue to moan, this is the only way they will listen.
---------- Post added at 22:38 ---------- Previous post was at 22:36 ----------
So switch?
Wish it was that easy, i switched phoneline from ntl to BT, they wouldn't leave me alone, i got over 7 calls from them offering different offers, call after call i told them i was not interested, they dont get the message.
I'll be very hapy to pay £37 for 20Mb, but the question is will it still cost £37 for the 50Mb+
I'll be very hapy to pay £37 for 20Mb, but the question is will it still cost £37 for the 50Mb+
I don't think it will.
They will have a major uper hand against other ISPs and will take full advantage of it by charging rip off prices and people will think "WOW £500 for 50Mb AWESOME!!!!1 IM GONNA GET THAT"
janipewter
15-03-2007, 23:41
Exactly. Remember when 4Mb was launched - at £50 and a shedload of people still signed up for it.
Emperor Ming
16-03-2007, 00:33
let he war of words begin again. :D :D ........press and media gurus from both sides are earning their cheques this month !!!!
http://www.thinkbroadband.com/news/3025-sky-response-to-20mbps-service-from-virgin-media.html
Ming
http://www.thinkbroadband.com/news/3025-sky-response-to-20mbps-service-from-virgin-media.html
lol at Sky! Are they just gonna come out with something pathetic like that everytime Virgin one ups them :rolleyes:
And I think it's shocking how DSL providers (not just Sky) peddle the whole "up to 16MB" thing. Average Joe has no idea that most people will never see anywhere near that speed :(
totalwar
16-03-2007, 01:41
Bethere top package is now £40 pm now so cable is a touch cheaper.But you now get 2.5mbits if close to the exchange and you will get a slightly lower download speed.
Link Information
Download Failed (1)Uptime:0 days, 12:04:36Download Failed (1)Modulation:G.992.5 Annex M US 56Download Failed (1)Bandwidth (Up/Down) [kbps/kbps]:2,217 / 17,942
Sherlock614
16-03-2007, 01:42
lol at Sky! Are they just gonna come out with something pathetic like that everytime Virgin one ups them :rolleyes:
And I think it's shocking how DSL providers (not just Sky) peddle the whole "up to 16MB" thing. Average Joe has no idea that most people will never see anywhere near that speed :(
Soo true!
Just glad i can get cable in the first place. Feel sorry for some of my m8's who have got adsl packages like this (one of them with the SKY broadband package). On the whole, their speeds are AWFUL - SKY being one of the worst in terms of speed. :td:
so any answer for those people who need a modem upgrade like NTL Home 120 users. Will VM charge £50 for a swap to the newer modems
janipewter
16-03-2007, 08:11
Bethere top package is now £40 pm now so cable is a touch cheaper.But you now get 2.5mbits if close to the exchange and you will get a slightly lower download speed.
Link Information
Download Failed (1)Uptime:0 days, 12:04:36Download Failed (1)Modulation:G.992.5 Annex M US 56Download Failed (1)Bandwidth (Up/Down) [kbps/kbps]:2,217 / 17,942
Yes, but you have to remember that Virgin Media's network has a LOT more coverage than Bethere's. I can't get Be, or come to think of it ANY ADSL2/LLU service in this city.
Redbull69
16-03-2007, 08:17
Good luck to them squeezing 20Mb down my line they are struggling to get 2Mb for my 10Mb package at the moment, there must be a knot in the cable somewhere?? LoL!
etccarmageddon
16-03-2007, 08:49
Bethere top package is now £40 pm now so cable is a touch cheaper.But you now get 2.5mbits if close to the exchange and you will get a slightly lower download speed.that's the 'be' 'pro' option - which gives you the 2.5meg upload. the 'be' £24 option gives you upto 24meg down and upto 1.3meg up - cheaper and better than cable but only if you are living close to the exchange.
that's the 'be' 'pro' option - which gives you the 2.5meg upload. the 'be' £24 option gives you upto 24meg down and upto 1.3meg up - cheaper and better than cable but only if you are living close to the exchange.
This does have a fair use policy and they won't specify what is fair!
You also have to be within 1 mile of the exhange to get anything like 20mb.
Check with http://www.samknows.com/
I am only 500m away and am very tempted by bulldog who will do me 16mb for £25 with absolutely no restrictions.
Bulldog are THE worst company i have ever dealt with, its not just me, their own members forum is full of bewildered people, personally i am amazed they are still in business.
Bulldog are THE worst company i have ever dealt with, its not just me, their own members forum is full of bewildered people, personally i am amazed they are still in business.
Seems they have a lot of billing issue and are in fact a bit of a farce...
But two mates of mine have both had bulldog telephone lines installed recently (one in a new built house and one ex blueyonder line) and live within 1 mile of the exchange.
For the past 3 months they have mocked me with 8mb stable connections and no outages or limits...
djdannyt
16-03-2007, 10:18
Any news on what will happen with the other packages such as L, which I am on. Will they be upgraded from 4 to 10mb?
Any news on what will happen with the other packages such as L, which I am on. Will they be upgraded from 4 to 10mb?
Not for AT LEAST 6 months I'd guess.
VM refuse to say when, but they have confirmed that it won't be happening when the XL packs are upgraded...
I think M should stay the same but go to £15 and that L should go to 8mb.
So I wonder what will happen to 4mb customers.
Seems they have a lot of billing issue and are in fact a bit of a farce...
But two mates of mine have both had bulldog telephone lines installed recently (one in a new built house and one ex blueyonder line) and live within 1 mile of the exchange.
For the past 3 months they have mocked me with 8mb stable connections and no outages or limits...
Quite agree, the only thing they ever got right was a constant 8 meg, while it worked. In a total of 3 months with them, i had over 3 weeks with no phone or bb.
I still owe them about £100 but they cant send me out a final bill, its something they dont do, their whole company is perculiar. :confused:
Downloads
16-03-2007, 11:01
but how does that encourage your prefered supplyer to change their ways and give you the end user what you want to pay for in the long term?.....
I would have thought that was fairly obvious?
You tell them you aren't happy by going elsewhere and whilst leaving, letting them know why you are leaving.
I suspect if that person can get 20meg like they say they can with another provider, yet are still with VM, then it might not all be truth necessarily.
DieDieMyDarling
16-03-2007, 11:50
And I think it's shocking how DSL providers (not just Sky) peddle the whole "up to 16MB" thing. Average Joe has no idea that most people will never see anywhere near that speed :(
Sadly the exact same thing is true of ntl/telewest/VM. They use UP TO 10mb, when there are growing amounts of people on this forum who can't even receive 1mb speeds on a 10mb service. We live in a world where marketing is everything, and neither company are gonna choose truth over something that will bring new customers in.
But isn't that due to over-subscription of UBR's and poor network management; versus the inherent hardwired limitations of ADSL over a POTS line....
HiroofTime
16-03-2007, 13:40
But isn't that due to over-subscription of UBR's and poor network management; versus the inherent hardwired limitations of ADSL over a POTS line....
Its exactly that.
What I want to know is those of us who where leaving to go to Sky, for 16MB, who where offered the £17.50 for 10MB Broadband for life, do we still get 20MB broadband for that same price? how is that gonna work?
DieDieMyDarling
16-03-2007, 13:46
But isn't that due to over-subscription of UBR's and poor network management; versus the inherent hardwired limitations of ADSL over a POTS line....
The reasons are unimportant, if you're one of the customers not getting what was promised you'll be ****ed off, regardless of the reasons.
orangebird
16-03-2007, 13:51
Be & UK Online, with Be i'm close enough to get 20Mb, friend on my street gets it and pays £24.
Then add on the line rental for your BT phone line, and I think you'll find there's not really a case for 'rip off' :rolleyes:
that's the 'be' 'pro' option - which gives you the 2.5meg upload. the 'be' £24 option gives you upto 24meg down and upto 1.3meg up - cheaper and better than cable but only if you are living close to the exchange.
Dont forget your £11.00 BT line rental
DieDieMyDarling
16-03-2007, 15:34
BT calls are much cheaper aren't they? That would certainly sweeten the deal. I really couldn't go back to BT though, ntl/VM have their problems, but BT were a bloody nightmare! Mind you, i've been very lucky with ntl/VM, never had the bill problems (apart from them mis-spelling my surname for 8 years, even after changing it about 4 times. lol), and i get 8mb on a 10mb service, so i can't really complain.
Dont forget your £11.00 BT line rental
How about putting it this way
VM
24 unlimited phone £24.99pm
up to 4mb BB £24.99pm
total £49.98pm
Sky/BT
line rental £11.00pm
24 unlimited phone £5.00pm
up to 16mb BB £10.00pm
total £26.00pm
Difference = £23.98pm
I know adsl is more prone to be lower than advertised but as the easynet service is really a 22mb service, a larger proportion of people are more likely to be able to get closer to 16mb than if sky had advertised a 22mb service.
The lower price getting on for close to half price also makes it very attractive. Vm need to up all their tiers to higher speeds & take a slice off their prices to really make them competitive, thats if they are serious about competing with sky
VM - 2 for £20
Upgrade to 4MB BB +£7
Upgrade to XL Phone + £14
Total = £41 (including free M digital TV pack :))
How about putting it this way
VM
24 unlimited phone £24.99pm
up to 4mb BB £24.99pm
total £49.98pm
Sky/BT
line rental £11.00pm
24 unlimited phone £5.00pm
up to 16mb BB £10.00pm
total £26.00pm
Difference = £23.98pm
I know adsl is more prone to be lower than advertised but as the easynet service is really a 22mb service, a larger proportion of people are more likely to be able to get closer to 16mb than if sky had advertised a 22mb service.
The lower price getting on for close to half price also makes it very attractive. Vm need to up all their tiers to higher speeds & take a slice off their prices to really make them competitive, thats if they are serious about competing with sky
Dont you have to have the TV with that to get the 16 meg service?
Dont you have to have the TV with that to get the 16 meg service?
yes thats correct but i have been with sky since before cable was around, so thats not an issue for me. There again most people end up with one platform or the other just a matter of choice. Personally having had both sky & the old ntl system running side by side before, i actually prefer the sky system. Maybe if VM improved on the look & use of the system then my view would change.
mcgeezer
16-03-2007, 21:17
I have to say if VM offer 50Mb download for £50 p/m with no restrictions I'll take it.
I have 10Mb and can't fault the service (1200KB 24/7), however I feel for people who pay for it and don't get it.
As far as I'm concerned VM is by far the best ISP available in the UK, the fibre infrastructure that VM has is superior to anything BT will put in for the next 5 years at least. A member of my family has recently moved to Supanet on 8Mb/s ADSL and the speeds they are getting are terrible, they'll be moving back to Zen if they can.
As long as VM don't introduce FUPs we'll all be on a winner.
On another point though, I tried to sign up to VM TV through the website and nothing happened - shame really as I drastically want to get shot of Sky as I don't watch it - or the crappy US tv programs.
mcgeezer, what area of the UK are you in?
DarkGashX
17-03-2007, 04:39
I have to say if VM offer 50Mb download for £50 p/m with no restrictions I'll take it.
I have 10Mb and can't fault the service (1200KB 24/7), however I feel for people who pay for it and don't get it.
As far as I'm concerned VM is by far the best ISP available in the UK, the fibre infrastructure that VM has is superior to anything BT will put in for the next 5 years at least. A member of my family has recently moved to Supanet on 8Mb/s ADSL and the speeds they are getting are terrible, they'll be moving back to Zen if they can.
As long as VM don't introduce FUPs we'll all be on a winner.
On another point though, I tried to sign up to VM TV through the website and nothing happened - shame really as I drastically want to get shot of Sky as I don't watch it - or the crappy US tv programs.
I agree with you and I moved house and guess what! I was on Supanet in the old house and it was awful! They wouldn't give me a MAC code even after the contract.
Moved house, got VM 10Mb and since October I have had 1.15-1.2mb/s solid. Wont go back to ADSL again considering cable's pings and routes are a lot better too.
Martyn H
17-03-2007, 09:45
As my 4Mb connection is never faster than 2.5Mb, I'm less than excited.
Can anyone with a 20MB + service post there speedtest results in here. Dont forget to change the settings to KBps rather than Kbps>> http://www.speedtest.net/
Thanks
Im on 10meg, i get a consistant speed of 9800kbs d/l and 490 u/l
All this for £2.50 a month :)
The 20meg cant come quick enough, but tbh im not bothered about the d/l iv never downloaded something and its d/l at 10meg any way, normally about 100-200kbs, i want the bigger upload speed
As my 4Mb connection is never faster than 2.5Mb, I'm less than excited.
That's about the same as my 4Meg connection lately :(
It used to be near enough the full 4Meg at all times, but no so now, so just how well is 20Meg going to perform???
chrisjones
17-03-2007, 16:14
Not sure if this has been covered (14 pages of info is a little bit much to run through) but last night a guy in retentions told me that the upgrades will be rolling out within the next 8 weeks. He seemed like a really decent chap too.
Just my ickle insight.
Not sure if this has been covered (14 pages of info is a little bit much to run through) but last night a guy in retentions told me that the upgrades will be rolling out within the next 8 weeks. He seemed like a really decent chap too.
Just my ickle insight.
i worked for NTL and this sounds like NTL to me, some areas will get it earlier, fact, but they say end of june.... for all customers, if they said "next 3 weeks" people would ring to complain cos they dont get it, better to be safe when NTL customers are concerned lol!
chrisjones
17-03-2007, 16:33
I might also add that he made it clear that 4mb customers are being re-graded to 10mb at no extra charge....
... Do I sense a network meltdown in some areas...
TECHMAN2000
17-03-2007, 18:23
ok lads,who going to be the first network to roll out the 20meg connection (NTl or Telewest connection).
ferretuk
17-03-2007, 18:29
[QUOTE=chrisjones;34253110]I might also add that he made it clear that 4mb customers are being re-graded to 10mb at no extra charge.QUOTE]
I'm quite happy with 10Mb/s and have no real need for 20Mb/s so I wonder if I (and indeed many others?) will be able to 'downgrade' to 10Mb when I get automatically upgraded to 20? 10Mb/s for £25/month sounds far more attractive than 20 for £37
Peter
ok lads,who going to be the first network to roll out the 20meg connection (NTl or Telewest connection).
My completely baseless guess would be NTL, tho that being said, living in the Midlands it doesn't really matter, because we always end up in the middle of any roll out.
feret if 10 meg is 25 i think i will end up doing the same, save £12 as only need for 20 meg is usenet and on 10 meg nearly 100 gig a day is enough, but al wait and see first !
i think the rollout will go area by area regardless of ex-ntl or ex-telewest, but lets see !
one thing that i might like is some form of two for 1 broadband deal, is there anything like that planed or currently available for the many (ex C&W/NTL,south manchester)people that already have an ntl250 modem 10mbit/s and samsung smt2100c STB with currently inactive RJ45 BB connection?.
it might be nice to be able to get a good discount for say a second BB connection, 4mbit/s or even another 10mbit/s off the samsung STB then i could use that while the family game LAN use the ntl250 for their gaming/video streaming needs etc.
Thank god I'm on XL, Roll on 20Mb (what sites will dish out tht speed to downloaders)
I hope that XL users get the 50Mb free and that it is not another tier
---------- Post added at 21:07 ---------- Previous post was at 21:04 ----------
it might be nice to be able to get a good discount for say a second BB connection, 4mbit/s or even another 10mbit/s off the samsung STB then i could use that while the family game LAN use the ntl250 for their gaming/video streaming needs etc.
I won't happen you can only have one SACM per user, buy a router, some of which allow you to conrol bandwidth.
50Mb will likely be a tier, possibly around the £40-50 mark.
Thank god I'm on XL, Roll on 20Mb (what sites will dish out tht speed to downloaders)
I hope that XL users get the 50Mb free and that it is not another tier
---------- Post added at 21:07 ---------- Previous post was at 21:04 ----------
I won't happen you can only have one SACM per user, buy a router, some of which allow you to conrol bandwidth.
yeah sure, i know about routers ,3rd party firmwares and things personal bandwidth managment etc, but at the end of the day, its far easyer (or at least should be)to get a seperate broadband connection and conect to these as totally seperate/independent network connections and not need to thing about the kids killing your connection because a setting in the hardware or software was set wrong.
there are lots of possabilitys for the tech users to take advantage of several seperate home conections when they want too, but thats beyond this thread.
why is it that the users cant have more than one SACM though?, you can have i think its upto 3 STB's installed and the billing system is geared for that AFAIK, so why cant the included internal CM be also used for extra web connections at a good price, after all it benefits VM as they dont need to install yet another bit of kit.
this area at least (south manchester,exC&W) have and are using the inbuilt CM of the stb's for broadband connection although its been said the TW areas dont allow this option......
if as i and many others already have ntl250 CM's and a seperate STB with unused but perfectly capable CM (several mates use that as their CM connection right now) , so no need to install anything new so no cost there, mearly offer the option of discounted 2nd/3rd seperatly billed CM connections and everyones happy, surely?.
as a side note and to give some industry thoughts about how the higher BB might be used and they too bring up the managment of the connection.
http://techdigest.tv/2007/03/20mbps_broadban.html
20Mbps broadband, huh? What is it good for?
All of this makes very interesting reading, but i just wonder how many perfectly good internet connections they are going to destroy this time.
In May 2006 i had an excellent 2MB service with Telewest and was looking forward to the new 4MB service which arrived roughly in the middle of May, that's when my nightmare began.
My modem started dropping off line 10+ times a day which required a re-boot, and there was a noticeable increase in the time taken to load a webpage.
After several phone calls and tests they said i had a faulty modem and they duly changed it, this only rectified the need to re-boot, i was still dropping off line with a noticeable speed drop.
After several more phone calls and tests they said the new modem may be faulty and duly changed it again, but to no avail.
Then my phone calls started to fall on deaf ears. I was continually being told there was no issues in my area causing slow speeds and only to phone when i was actually off line (so they had proof). Well my internet connection only dropped off line for a minute or two and as it takes at least 2 to 3 minutes to get to talk to anyone this was extremely annoying and frustrating, but i finally got there and they had their proof.
To cut a very, very long story short. In November 2006, After hundreds of phone calls, hundreds of ping plotter and speed graphs, 4 new modems, all cables in property re spliced, different pegs in Telewest box, new cable from box to property, NETWORKING finally put their hands up and said that the problems were caused by serious traffic issues because of the new 4meg service, and an upgrade to the server was planned in January 2007
Well since then two dates for this upgrade have come and gone, Virgin media have put me on the 10 meg service in an attempt to drip a couple of extra bits to my pc, my average download speed during the day/evening is 150 to 300 mbps, at 4am its 6000+ mbps, last evening i recorded my slowest speed yet........ Download 47 mbps (5.88mBps)........ Upload 3 mbps (0.38mBps)
I would do anything for my excellent 2meg service back.
ps. Whilst we (Telewest and me) were trying to get to the root cause of my problems, i had a conversation with a manager from technical support who said "I think your expectations of the service is a little high"
To this day that comment saddens me considering all i was asking was for the 4meg service to be as good as the 2meg that i used to have.
In my last post i did of coarse mean kbps and not mbps.
---------- Post added at 13:30 ---------- Previous post was at 11:47 ----------
https://www.cableforum.co.uk/images/local/2007/03/34.png (http://www.speedtest.net)
---------- Post added at 13:37 ---------- Previous post was at 13:30 ----------
https://www.cableforum.co.uk/images/local/2007/03/35.png (http://www.speedtest.net)
Ouch, that's a pretty horrible connection :( something's not right there...
Ouch, that's a pretty horrible connection :( something's not right there...
Yes, it's the pretty horrible ubr 1 Perry Barr
https://www.cableforum.co.uk/images/local/2007/03/33.png (http://www.speedtest.net)
https://www.cableforum.co.uk/images/local/2007/03/32.png (http://www.speedtest.net)
Funny how even when you have a low speed the hand on the speedo always is always in the high section. Also, the old Telewest and NTL ID's need to be updated to move with the times.
ps. I clicked on the Paris server by mistake the first time and my speed had dropped by 5MB. Just wondered if the difference was purely to do with the little extra distance or if the farmers were using the cable to blockade a port or something.
Just wondered if the difference was purely to do with the little extra distance or if the farmers were using the cable to blockade a port or something.
:D :D
kristoficus
20-03-2007, 23:01
Simply too much info to read through... Think Virgin Media will leave us 2 and 4mbit customers in the dark? With NTL all of the tiers got speed boosts. Seem's pretty unfair of Virgin to start favouring the higher speed users.
I would gladly pay £2 extra to go from 4 to 10mbit, as im sure 2mbit customers would do to get 4 (or 5mbit?)
Simply too much info to read through... Think Virgin Media will leave us 2 and 4mbit customers in the dark? With NTL all of the tiers got speed boosts. Seem's pretty unfair of Virgin to start favouring the higher speed users.
I would gladly pay £2 extra to go from 4 to 10mbit, as im sure 2mbit customers would do to get 4 (or 5mbit?)
I am on 4mb, i would only pay £2 extra if the 10mb service was as stable as my 4mb service
Simply too much info to read through... Think Virgin Media will leave us 2 and 4mbit customers in the dark? With NTL all of the tiers got speed boosts. Seem's pretty unfair of Virgin to start favouring the higher speed users.
I would gladly pay £2 extra to go from 4 to 10mbit, as im sure 2mbit customers would do to get 4 (or 5mbit?)
in the dark ? what are u on about ? you 2 and 4 customers have recently been upgraded..
dcclanuk
21-03-2007, 19:31
in the dark ? what are u on about ? you 2 and 4 customers have recently been upgraded..
well, 3mb>>> 10mb... so if u go from 10mb>>>20mb, surely its not a crime to hope for an upgrade for the 2/4mb ppl!
I'd say they should put the 2mb up to 4mb, and the 4mb up to 8mb, double speeds all round. Tho not straight away mind, first roll out 20mb, fix what ever issues this causes (Not likely to happen I know, but we can hope) then when its stable, 4 up 8, and repeat.
I'd say they should put the 2mb up to 4mb, and the 4mb up to 8mb, double speeds all round. Tho not straight away mind, first roll out 20mb, fix what ever issues this causes (Not likely to happen I know, but we can hope) then when its stable, 4 up 8, and repeat.
Only one snag with that..STB's can't do more than 2MB so upgrading everyone willy nilly would be pointless...they would have to change so many boxes.
NTL's motto always seemed to be "Act first think later" so I'd assume its the same for VM little details like that are unimportant to the bigwigs at the top. Look at the amount of people on 10mb with an STB still.
Cobbydaler
22-03-2007, 00:22
Only one snag with that..STB's can't do more than 2MB so upgrading everyone willy nilly would be pointless...they would have to change so many boxes.
Sammys can do 8 can't they?
Thought it was only the older Pace boxes that were so limited?
Sammys can do 8 can't they?
Thought it was only the older Pace boxes that were so limited?
I thought you would be lucky if you got 4 but I may be mistaken.;)
I'd say they should put the 2mb up to 4mb, and the 4mb up to 8mb, double speeds all round. Tho not straight away mind, first roll out 20mb, fix what ever issues this causes (Not likely to happen I know, but we can hope) then when its stable, 4 up 8, and repeat.
They haven't sorted the issues yet from when they put the 2mb up to 4mb last May, i am on 10 mb now but haven't been able to get any where near half a meg during the day in the last 10 months. :(
Talking of the 20Mb upgrade got a letter about it from VM in the post this morning saying it would happen in may and to check online to see if a new modem would be needed.
PowerUser
23-03-2007, 10:33
Just got my letter from VM saying 20MB will launch on May 1st. :) for £37 a month. Bloody Brilliant.
I've read all through these forms/posts and there's one thing that makes me :mad: , and thats people calling retensions getting a discount on the same service as me.
It mainly seems to be those that complain about getting 4mb on there 10mb etc.., Well then DOWNGRADE to 4mb, its a no brainer.
Subscribe to a service that works, if its doesn't then go to BT crap. Retensions should say to people "look sir/madam, if you dont like our service find someone else, As we have good paying customers paying the full amount for our services why should we discriminate against them by offering you a discount, and not them. So P*ss off. :mad: .
Sorry but people paying £16-20 per month on a 10mg service while I still have to pay the full £35 is just not on.
Roll on 20MB !!!!.... cant wait.
Sherlock614
23-03-2007, 10:58
What about people that have had problems with their service / loss of service... Would this be the same?
PowerUser
23-03-2007, 11:07
What about people that have had problems with their service / loss of service... Would this be the same?
I wasn't refering to those at all. I'm talking about degraded services for brief periods of time which is only to be expected. I don't think losing a service for a day or 2 should be cause for a prompt reduction in monthly payment to £17 from £35.
If Virgin Cannot help you with improving your service, why Not just find someone else?
Well said Poweruser. I couldn't agree more.
Also interesting to note that there is, apparently, no price increase for those in packages, such as the VIP package we are on, so the extra 2 pounds could easily be seen as another way to help make people decide to sign up for a package and that once someone has signed up for a package they are less likely to then change to another supplier as to save money they would probably have to change supplier of all services which is more hassle. i suspect the more people they have signed up to bundled deals the lower their churn will be.
well my Terayon can hardly handle 10mb, and I'm not paying £25 to get a new modem.
I will be ringing Virgin to cancel my TV and phone..... then downgrading to the (currently) 4mb package.
Virgin will be losing out on money because they wont upgrade my modem for free. Like all companies, treating their long-term customers like crap.
bringerofnoise
23-03-2007, 14:08
The thing about moaning to retentions is, the world is obsessed with the word "customer service".
You see it's the word thats meant to cover failures elsewhere within the company in Virgin Media's case its "my speed is slightly lower than the 10Meg you said i would get" to the customer it's a failure and so he /she rings retentions and hey presto better deal.
Ok some people have "retentions deals" with Virgin Media and alot of people don't like it, but those very same people more often than not have managed to wrangle a deal with thier electric or gas provider or any other service such as mobile phone or whatever so that they are paying less than someone else.
With a world thats absolutly obsessed with money and i mean obsessed what do you expect?
People are encouraged to run thier homes like a business, indeed using spreadsheets is common place in the modern home.
Everybody has some form of money issues, wanting to save money where they can.
And this is why people contact retentions not only with Virgin Media but other companies as well, it's the way the world is why moan at the people who go for it.
A company would not think twice about saving money where they can even if it effects you so why should'nt you?
Sherlock614
23-03-2007, 14:38
Well said ;)
well my Terayon can hardly handle 10mb, and I'm not paying £25 to get a new modem.
from news.virginmedia.feedback (news://virgnmedia.feedback)
Hi all,
Seen a few posts I could have replied to, but thought better to
highlight in a separate thread.
I'm aware that there's a few things on the site about speed uplifts
that need to be better worded and clarified, and I'll be asking one of
my colleagues to sort this out.
A few of you have commented on the £25 upgrade charge should your
cable modem not be able to hit the headline 20Mb speeds.
For clarity this is only going to apply should a truck roll (i.e. an
engineer visiting your house) be needed to replace your cable modem if
it's not one of the ones that can get at least 90% of the advertised
headline speed (our standard success criteria).
As long as you're able to replace the cable modem yourself when we're
in a position to start sending them out (more information will follow
on the website) there will be no charge.
The website will be updated with what cable modems can and can't do at
least 90% of the new 20Mb tier, and more information will also go up
there about the swapout process.
Hence, please hold tight and wait for this to come on the site - the
support guys are quite busy, so please don't start asking them for
swapouts!
Hope this clarifies.
Alex
--
Alex Brown
Senior Product Manager
Product Management, Virgin Media
The following page will have the 20Mb rollout schedule added in the comming days/weeks
So Bookmark this page http://allyours.virginmedia.com/html/existingcustomers/q2/speed_rollout.html
Just spoke to retentions and I will now be getting the XL (10mb) for £17.50. And they are sending me out a new modem free of charge, and a chap will ring me at an agreed to talk me through the setup.
Now I can hardly complain about that.
And when the 20mb is available they will automatically put me on and my bill will then be £19.50
For me, that is a superb deal.
I still cancelled my TV and Phone as they are not used in the slightest.
A happy customer I hear you cry? Yes.
janipewter
23-03-2007, 16:02
Thanks for the link, will keep an eye on it.
it would be nice if Alex Brown
Senior Product Manager
Product Management, Virgin Media were to come on here and post once in a while along with the other tech managers, assuming they are willing to listen and perhaps change or introduce new options were required, any of the CS team want to invite them here?....
it would be nice if Alex Brown
Senior Product Manager
Product Management, Virgin Media were to come on here and post once in a while along with the other tech managers, assuming they are willing to listen and perhaps change or introduce new options were required, any of the CS team want to invite them here?....
yeah i like the sound of that :tu:
PowerUser
24-03-2007, 08:35
Just spoke to retentions and I will now be getting the XL (10mb) for £17.50. And they are sending me out a new modem free of charge, and a chap will ring me at an agreed to talk me through the setup.
Now I can hardly complain about that.
And when the 20mb is available they will automatically put me on and my bill will then be £19.50
For me, that is a superb deal.
I still cancelled my TV and Phone as they are not used in the slightest.
A happy customer I hear you cry? Yes.
Lets say you and I were in a checkout que in a superstore and we both had loads of christmas shopping in our trolley's, You were in front of me and obviously it takes a while for you to get all the shopping through the checkout, Then it's my turn but before you leave you hear the checkout operator say to me "sorry sir you had to wait so long for your turn, I'll tell you what, you can have 50% off your total shopping bill for the inconvience"
Would you be Mad?
Ok some people have "retentions deals" with Virgin Media and alot of people don't like it, but those very same people more often than not have managed to wrangle a deal with thier electric or gas provider or any other service such as mobile phone or whatever so that they are paying less than someone else
Sorry but I'm not one of those people!.
Everybody has some form of money issues, wanting to save money where they can.
And this is why people contact retentions not only with Virgin Media but other companies as well, it's the way the world is why moan at the people who go for it.
Yes agreed, I also have BIG money issues like most people. But there is an Immoral sense to looking to save in places where you shouldn't, I pay the full amount even though halving the monthly cost would REALLY help me out. It would make me feel really cheap to winge for a discount when I'm being offered a completly good service.
A company would not think twice about saving money where they can even if it effects you so why should'nt you ?
Good point, but then a company doesnt care obviously about how it balances it books as long as it does. I however do, maybe that's why I have big money issues having to much of a moral stance, but then I don't feel bad about using lots of bandwidth that I'm paying the full amount for, SAy if I were paying £17 per month and being a total heavy d/l say 40GB per week, and my neighbour was paying £35 a month, and my d/l was affecting his service, wouldnt' that make you feel like a ****, Well it would me.
I am in total agreement with the above poster. If people continue this way what happens to the investment in new services etc. The money from this comes from profits, and whilst the majority hopefully would take the stance not to take advantage of retentions it does wind you up that people use it to thier advantage.
If there is a genuine issue with a crappy service then go where the grass maybe greener.
Sherlock614
24-03-2007, 12:25
Maybe someone is missing the boat here.
nice 1 power that is right that, people cry at me when i point it out but oh well
i decided to pop back on here after a lonnnnng time away, to find people still moaning about speeds prices and blah blah blah LOL
some things just never change i suppose, diffrent names same convos all over again.
i remember when i got my very first 1mb service and it took them three days to mail me and tell me to power down for 2 mins to receive it. boy was i the biggest show off on the dc hubs i frequented back then.
wonder what i shall do with the upcoming 20mb service????
world domination?
download the whole internet in 3 weeks?
load my machines 2tb capacity on films?
nah i'll still only sit and chat to friends and grab some old music i like for my mp3 player pmsl.
but it is good to be back on here again :)
i decided to pop back on here after a lonnnnng time away, to find people still moaning about speeds prices and blah blah blah LOL
some things just never change i suppose, diffrent names same convos all over again.
i remember when i got my very first 1mb service and it took them three days to mail me and tell me to power down for 2 mins to receive it. boy was i the biggest show off on the dc hubs i frequented back then.
wonder what i shall do with the upcoming 20mb service????
world domination?
download the whole internet in 3 weeks?
load my machines 2tb capacity on films?
nah i'll still only sit and chat to friends and grab some old music i like for my mp3 player pmsl.
but it is good to be back on here again :)
what you only have 2 terabit, perhaps you need one of these ;)
http://www.engadget.com/2007/03/24/micronet-platinum-nas-4-0-packs-four-1tb-sata-hard-drives/
MicroNet Platinum NAS 4.0 packs four 1TB SATA hard drives
or you could do it cheaper with a freeNAS ISO and some raid cards i suppose.
dont you think the 20mbit ratio keeps getting werse though, is it officially the UK's werse ratio yet?, i think it might be.
there is only thing with having these massive drives!!
i cry my eyes out as and when one fails and i lose everything lol
yes i think you may be right regarding ratios and vm, but better the devil you know i think.
JonathanLH
26-03-2007, 01:22
use raid then so that if a drive fails you don't lose everything
if you only have 2 drives of the same size, then raid 1, so they both contain a mirror of each other, most motherboards can do this.
for more than 2, raid 5 means if 1 drive goes out of your selection, you don't lose anything, just need to replace that drive so you have redundancy again, same drive size required. not many motherboards can do this, so you'd need to buy an expensive extra sata card to do this, or do it in software (if you have win2k3 anyway or various versions on linux no doubt).
had a demo from a friend of the family whos been messing with the interweb since billy gates was making wooden desktops.lol
frankly im not impressed browsing speeds were slower than 10mb is now, he did explain in some techo babble that i never understood but basically he said its like a big car park thats always full, but with 5 entry barriers but only one exit, so then all the cars are waiting on a car to leave before the barrier lifts again, of course if they increased the exits things would be better, he did say that current 10mb was struggling with its number of exits/entries and that the new 20mb just doubled the entry barriers, while keeping just 1 exit barrier with another barrier that worked in busy times.
made sense to me ,lol!
ive called virgin and asked about saying on the 10mb service, to which i was told is impssible.
I hate posting a rant as my first post on a forum but after 90mins on the phone with VM i think all should know what I just heard.
They know most of the modems in the old NTL area's will not do 20mb but will not do a thing about it till you call them in May moaning that you are paying for a service that your modem can not deliver.
Being honest I was shocked by this and refused to pay the extra cash for the sevice till I have 20mb working.
So...you get a letter saying we are increasing the charges but we are doubling the speed, the letter says go check your modem and you find out you need an modem swap, so you call up and they will do nothing till May and then you will be stuck in a huge que of people all with the same issue and for the privalage of having the wrong modem you have to pay 2quid more...I think NOT!!
I am not sure what you guys think of this but after being an NTL customer for 14 years i have a real bitter taste in my mouth, i explained im trying to get prepared but they just show no interest. So we all wait, we all moan as we need a new modem and then we all wait to get one shipped out...utter crap.
Do VM read this forum?
T
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