scorour
21-02-2007, 16:01
Hi,
Installed a wireless router the other night and no matter what I did, the router and/or the PC would not get the correct ip address from NTL.
It would initially assign the 192.168.100.10 address to whichever device was connected at the time (router or PC). I know this normally suggests the white cable is unplugged so cannot receive an IP, but all cabled up fine. After so many seconds, the PC would get the 169 address, if it was the router connected, it would just lose the IP altogether.
I contacted NTL who had me do the usual, power off's etc, and finished saying if it does not work, then to call back as it must be the modem. The person had a spare modem so tried that and still the same.
The person who I was installing it for phoned NTL back the next day explaining they were told an engineer would come out, but the tech support person said they would not and said it was a Windows problem.
I have done many installs routers on NTL etc so know the basics, and cannot believe both a PC and a router (connected at seperate times for testing) would both get the 192.168 address from the modem.
Any info as to what the problem might be, the person based on what NTL said (without telling me) took the PC to a computer shop who said the problem was the certainly the ethernet card and fitted another for £25 :shocked:
Cheers
Installed a wireless router the other night and no matter what I did, the router and/or the PC would not get the correct ip address from NTL.
It would initially assign the 192.168.100.10 address to whichever device was connected at the time (router or PC). I know this normally suggests the white cable is unplugged so cannot receive an IP, but all cabled up fine. After so many seconds, the PC would get the 169 address, if it was the router connected, it would just lose the IP altogether.
I contacted NTL who had me do the usual, power off's etc, and finished saying if it does not work, then to call back as it must be the modem. The person had a spare modem so tried that and still the same.
The person who I was installing it for phoned NTL back the next day explaining they were told an engineer would come out, but the tech support person said they would not and said it was a Windows problem.
I have done many installs routers on NTL etc so know the basics, and cannot believe both a PC and a router (connected at seperate times for testing) would both get the 192.168 address from the modem.
Any info as to what the problem might be, the person based on what NTL said (without telling me) took the PC to a computer shop who said the problem was the certainly the ethernet card and fitted another for £25 :shocked:
Cheers