panenka
21-12-2006, 14:06
hello there,
well, finally had digital installed this morning (9am), engineer took no time at all, showed me around the channels, said it would take about an hour for everything to gel properly etc etc, all well and good. however, at some point over the next hour, the dread blue screen of death appeared and it would seem i now have no channels. at all.
now, my one year old son was showing an unhealthy interest in this new box/toy, but i don't think he got any further than pressing the channel buttons before i successfully shooed him away. don't think he switched it off, and certainly don't think he took the smart card out (he may have touched it tho').
anyway, made a couple of calls to customer service, who have said to wait twenty four hours, as the channels should (somehow) appear.
Is this likely to be the case? Am i worrying unduly? Should i have more faith in ntl? Because this blue screen looks pretty ominous at the moment.....
thanks in advance.
well, finally had digital installed this morning (9am), engineer took no time at all, showed me around the channels, said it would take about an hour for everything to gel properly etc etc, all well and good. however, at some point over the next hour, the dread blue screen of death appeared and it would seem i now have no channels. at all.
now, my one year old son was showing an unhealthy interest in this new box/toy, but i don't think he got any further than pressing the channel buttons before i successfully shooed him away. don't think he switched it off, and certainly don't think he took the smart card out (he may have touched it tho').
anyway, made a couple of calls to customer service, who have said to wait twenty four hours, as the channels should (somehow) appear.
Is this likely to be the case? Am i worrying unduly? Should i have more faith in ntl? Because this blue screen looks pretty ominous at the moment.....
thanks in advance.