Jon T
13-08-2005, 17:05
I am posting this on behalf of my girlfriend's siter who at the very, very angry indeed.
Rachel moved house last Saturday, she also let NTL know about three weeks beforehand, they told her the earliest they could re-connect at her new address was today(August 13th), well today has come, NTL have been, and left her with nothing more than she had before they came, set-top box isn't working, cable modem not working, and the people that came round told her they couldn't connect the phone line because they couldn't find road side cabinet.
She has been left with nothing, and no way of contacting NTL(anyone else) as she only has a PAYG mobile that has got 20p credit left on it.
Utter incompetence.
Rachel moved house last Saturday, she also let NTL know about three weeks beforehand, they told her the earliest they could re-connect at her new address was today(August 13th), well today has come, NTL have been, and left her with nothing more than she had before they came, set-top box isn't working, cable modem not working, and the people that came round told her they couldn't connect the phone line because they couldn't find road side cabinet.
She has been left with nothing, and no way of contacting NTL(anyone else) as she only has a PAYG mobile that has got 20p credit left on it.
Utter incompetence.