Kliro
22-07-2005, 16:50
Hey, I just looked at my emails today, and found this one off ntl
Dear Sir/Madam
Thank you for your recent online order for ntl services.
Upon processing your order we have found that there is already a customer with ntl services at the address you have specified.
Could you let us know if one of the following applies:
1 Are the premises a shared accommodation
2 Are you the new occupier of the premises
If either of these statements applies to you then please could you fax us a signed copy of a tenancy agreement or a utility bill from the last 3 months which shows the address and your name to 0161 ______, and please quote your order number which is ______ on the fax.
When the fax is sent please give us a call on the number below and we will pick up the fax straight away.
Tel no 0161 283 5503 Mon-Fri between 9 and 5.
Email address OnlineTeamICMS@cwcom.co.uk (OnlineTeamICMS@cwcom.co.uk)
Regards
ntl
Does this mean that they wont go ahead with the installation??
(I'll probably be slow with responces, as I don't have my own internet yet)
Dear Sir/Madam
Thank you for your recent online order for ntl services.
Upon processing your order we have found that there is already a customer with ntl services at the address you have specified.
Could you let us know if one of the following applies:
1 Are the premises a shared accommodation
2 Are you the new occupier of the premises
If either of these statements applies to you then please could you fax us a signed copy of a tenancy agreement or a utility bill from the last 3 months which shows the address and your name to 0161 ______, and please quote your order number which is ______ on the fax.
When the fax is sent please give us a call on the number below and we will pick up the fax straight away.
Tel no 0161 283 5503 Mon-Fri between 9 and 5.
Email address OnlineTeamICMS@cwcom.co.uk (OnlineTeamICMS@cwcom.co.uk)
Regards
ntl
Does this mean that they wont go ahead with the installation??
(I'll probably be slow with responces, as I don't have my own internet yet)