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jonbr
16-05-2005, 12:13
A couple of months ago, I upgraded my BB connection from 750K to 2MB online and have been running happily since :)

Last week I received a letter from NTL telling me they were going to upgrade me, free of charge, from my 1.5MB connection to a 3MB connection. Has any one else had a letter like this, having upgraded them selves online earlier, with incorrect information in it? :confused:

bmxbandit
16-05-2005, 12:19
got a letter informing us that 750k connection #1 would be upgraded soon... this was over a month after both had been upgraded!

if your billing is correct, and your connecton is what it should be, then ignore the letter.

Nemesis
16-05-2005, 12:51
A couple of months ago, I upgraded my BB connection from 750K to 2MB online and have been running happily since :)

Last week I received a letter from NTL telling me they were going to upgrade me, free of charge, from my 1.5MB connection to a 3MB connection. Has any one else had a letter like this, having upgraded them selves online earlier, with incorrect information in it? :confused:

Please can you PM me your acct number

gary_580
16-05-2005, 12:56
Please can you PM me your acct number

Can we all PM you our account numbers and then you can get us all one of those letters :D

simonaf
16-05-2005, 13:00
See also "Strange letter from ntl" over on "Billing & Installation". Instinct tells me bmxbandit is probably rght, but the letter is so specific - adrressed to 1.5MB users only - that I remain curious. We eagerly await Nemesis' kind intervention...

Nemesis
16-05-2005, 13:11
Can we all PM you our account numbers and then you can get us all one of those letters :D

**SLAP**

Nugget
16-05-2005, 13:12
**SLAP**

Oooooooh - Fight! Fight! Fight!

;)

Nemesis
16-05-2005, 13:13
Oooooooh - Fight! Fight! Fight!

;)

Don't you start .... suprised you came back after the beating you got on Friday