Florence
13-02-2005, 11:46
This weekend BT have been struggling to fix the problem they have even flown engineers in from Canada with parts to bring the service back online. The outage has had a few ETR but all have passed. This is the second time Manchester node has melted. The quote is from last nights news.
BT has advised ispââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s today of a serious network problem affecting Broadband customers in the Manchester, Cheshire, Staffordshire, Yorkshire, Cumbria and surrounding areas. This is affecting many ispââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s and at last count around 500,000 customers. The problem appears to have started early this morning.
Details from BTâ₠¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s fault report system:
Incident Headline: MSIP - MANCHESTER ATM NODE 5 - LOSS OF SERVICE
Incident Details: We are currently seeing alarms and receiving fault reports at MANCHESTER AREA. Engineers are investigating.
Progress Details: Our Engineers are making progress towards full restoration of service.
Further updates will be provided as soon as possible.
The latest update seems likely to be missed
Following on from yesterday's major fault in the Manchester area, BT have issued an update as work continues on the affected equipment.
Work is now expected to be completed by 12noon today. However as this is a major fault and been ongoing for over 24 hours, we wouldn't be suprised if this is revised again later.
I will let you know more as I receive the information.
BT has advised ispââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s today of a serious network problem affecting Broadband customers in the Manchester, Cheshire, Staffordshire, Yorkshire, Cumbria and surrounding areas. This is affecting many ispââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s and at last count around 500,000 customers. The problem appears to have started early this morning.
Details from BTâ₠¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s fault report system:
Incident Headline: MSIP - MANCHESTER ATM NODE 5 - LOSS OF SERVICE
Incident Details: We are currently seeing alarms and receiving fault reports at MANCHESTER AREA. Engineers are investigating.
Progress Details: Our Engineers are making progress towards full restoration of service.
Further updates will be provided as soon as possible.
The latest update seems likely to be missed
Following on from yesterday's major fault in the Manchester area, BT have issued an update as work continues on the affected equipment.
Work is now expected to be completed by 12noon today. However as this is a major fault and been ongoing for over 24 hours, we wouldn't be suprised if this is revised again later.
I will let you know more as I receive the information.