Please help

[liverpool fan]

Hi guys & gals

I'm on Ntl 600k, i've been on this for 1 year now without problems.
but these last few days have been a nightmare, my net is surfing really slow.
Now on my correct connect i keep getting a red cross through my default gateway.
I just bought a new ethernet cable but i'm still getting the red cross through my default gateway.
When i refresh it i get a tick but then the red cross comes back.

Any ideas what could be wrong?

[ic14]

Well, i dont have NTL (any more) but it could be connected with the rise in internet traffic from the recent visruses

[Steve H]

What Operating system are you running?, Have you recently altered any settings? (Even Inadvertantly)

[liverpool fan]

I'm on xp & we haven't changed anything :shrug:

[paulyoung666]

is your pc shutting down at all ?????????????

[liverpool fan]

No mate nothing like that.

[grum1978]

I 'think' alot of the ntl network is slow at the moment with all the viruses knocking about, so i wouldn't worry to much.

Go and have a few beers and enjoy the long weekend away from your comp ;)

[paulyoung666]

how about binning correct connect ;)
also have you tried reinstalling your nic and or making sure you have the latest drivers for it :)

[Steve H]

Run this speed test, and post the results;

http://homepage.ntlworld.com/robin.d.h.walker/speedtest.html

[paulyoung666]

Originally posted by Steve_NTL
Run this speed test, and post the results;

http://homepage.ntlworld.com/robin.d.h.walker/speedtest.html


dammit you beat me to it :mad: :mad: :mad: :mad:
it is a good indication for problems though ;) :) :)

this is from teesside

1st 128K took 1823 ms = 71899 Bytes/sec = approx 598 kbits/sec
2nd 128K took 1832 ms = 71546 Bytes/sec = approx 595 kbits/sec
3rd 128K took 1793 ms = 73102 Bytes/sec = approx 608 kbits/sec
4th 128K took 1893 ms = 69240 Bytes/sec = approx 576 kbits/sec

or try this (http://www.vantage.pwp.blueyonder.co.uk/) :)

[liverpool fan]

1st 128K took 19548 ms = 6705 Bytes/sec = approx 56 kbits/sec
2nd 128K took 13289 ms = 9863 Bytes/sec = approx 82 kbits/sec
3rd 128K took 12328 ms = 10632 Bytes/sec = approx 88 kbits/sec
4th 128K took 12338 ms = 10623 Bytes/sec = approx 88 kbits/sec


Thats what i got.
What is default gateway anyway?
Because thats the ony thing with the red cross through it.

[handyman]

Thats running from your cache matey re run where it says :-
To repeat this test from the source server click here.

For the record teesside is running sweet here as well.

Fri, 23 Aug 2002 21:26:21 UTC
1st 128K took 1061 ms = 123536 Bytes/sec = approx 1028 kbits/sec
2nd 128K took 1082 ms = 121139 Bytes/sec = approx 1008 kbits/sec
3rd 128K took 1041 ms = 125910 Bytes/sec = approx 1048 kbits/sec
4th 128K took 1072 ms = 122269 Bytes/sec = approx 1017 kbits/sec

[liverpool fan]

Yep here are the results
1st 128K took 19548 ms = 6705 Bytes/sec = approx 56 kbits/sec
2nd 128K took 13289 ms = 9863 Bytes/sec = approx 82 kbits/sec
3rd 128K took 12328 ms = 10632 Bytes/sec = approx 88 kbits/sec
4th 128K took 12338 ms = 10623 Bytes/sec = approx 88 kbits/sec

[homealone]

based on that you do have problems.

try Pauls suggestion http://www.vantage.pwp.blueyonder.co.uk/

& let us know?

[liverpool fan]

I run the test that paul put up here are the results
44KB/s 352KB/s
Below you are paying for twice this speed :eek:
What the feck is going on, my correct connect is going crazy.
It get the red cross through it then it goe's back to normal then bac k to the red cross :mad:

[Steve H]

Have you rang NTL at all?

Try uninstalling Correct Connect, Going to "Tools > Internet Options > Connections > Never Dial a Connection", and then See if it works any better.. Correct Connect is crap anyway.

[liverpool fan]

I guess i'm going to have to aint i :(

[Steve H]

Try the edit above first, dont think it'l help much.. But at least it gets correct connect off your system.. as it doesnt do anything for you anyway. Then Ring NTL tommorow, and ask why your speed is so slow.

[liverpool fan]

Hi guys
One more thing before i phone ntl, on my modem that i got from ntl.
My ethernet light flickers, but the 4 other lights are static now.
Is that what they are meant to do? i always thought a few more of them flickered.

[shy_one]

Hi

I use an Apple iMac and I had problems with very slow browsing or 'Sites not being found' over the holiday weekend. Apparently ntl had a problem with one of its DNS clusters on Saturday and yesterday morning causing the above.

There is a status line you can ring - 0800 052 4315. There was a message on the line to do with Windows XP/2000 and the 'so.Big' worm. Apparently the worm can cause slow browsing, performance issues etc.

Michael

Forgot to mention that I have 600K broadband through STB so I cannot comment on the stand-alone cable modem.

[liverpool fan]

Hi guys
Just an update, it's running nice & fast now :D
NTL shut my connection off as they said my pc had a virus :(
so the sent me virus cleaners ect, the pc had the (Welchia) virus.
The pc has now been cleared of this & is running well again.

So thanks for your help guys & a big thanks to NTL for their help :wavey:

[paulyoung666]

nice one ntl then :)