Norton Liveupdate help needed

[mixteus]

Can someone give me help in setting up Norton liveupdate.

I currently connect via NTL set top box/LAN/NAT router.My operating system is Win. XP Pro, previously I had Win 98, and I managed to configure Liveupdate to automatically get updates and DAT files.

However with my current config, no joy!

Any tips greatly appreciated:dunce:

[Lord Nikon]

I assume the machine can browse the net no problem?

[mixteus]

Thanks Lord,

Yeah I am browsing no prob.

[Nemesis]

I thought it was an option in the settings bit, off by default.

[mixteus]

I have tried setting to Interactive or Express mode, but in neither connect automatically??

[Ben]

If you running your connection and its is working ok for browsing I would of thought this could be a possible router problem (port forwarding?)

Are you able to update manually ?

[mixteus]

I thought that might be the problem, so how do i find out which port Liveupdate is using??

[altis]

Live Update --> Configure

Check all the tabs (FTP etc) and make sure they all have 'use my Internet options' set and not the customised one.

I run Live Update thru a router with no probs.

[mixteus]

Thanks Altis,

I have set Liveupdate to Express mode and I checked FTP,HTTP,ISP and they are all using my I.E settings?

[altis]

I use Interactive Mode, but I can't see that that should make a difference.

Can you FTP to/from another site successfully?

[mixteus]

Yeah I grabbed something off FTP yesterday,I am just looking at scheduling in the control panel.

It says Norton Netdetect could not start??

[altis]

Sorry, I can't think of anything better than uninstall NU and reinstall it again.

[mixteus]

Thanks for your time.

[Lord Nikon]

does LiveUpdate work when you start it manually?

[Shaun]

Tell me if I'mbeing too basic, but ahve you opened nortons options, selected Liveupdate on the left and ticked 'enable automatic live update'?;)

[mixteus]

Cheer's Dellwear,

yeah i have diddled with that .

[chambece]

I know it uses Norton AntiVirus Auto Protect Service in the Services - is that enabled? It also requires the RPC Service, so if you stopped that for a virus that might be causing you problems....