Problems with telewest cable

[Graham04]

I have recently got telewest 750k broadband. The problem is that it is incredibly slow. Downloads will start fairly high 40/50kb/s, but will quickly fall to about 5kb/s or less. I am using a router (Netgear) and have windows XP SP2 installed. Any help would be great thanks!

[Tezcatlipoca]

:welcome:


Have you contacted Telewest about the problem at all?

Have you had the problem ever since 1st getting Telewest?

Are you running any P2P software, & if so, what is its upload limit set at? If you are uploading at a high rate while also trying to download, it can drastically affect your download speeds, or max out your connection. [see here (http://homepage.ntlworld.com/robin.d.h.walker/cmtips/p2p.html) ]

[Graham04]

yeah have contacting telewest, they said it was down to adware/spyware. But i had just reinstalled XP so wasnt that. Also running a firewall, norton 03, spyware doctor and spysweeper. Have tried turning them off to see if it makes a difference, but doesnt seem to. Have been trying to use DC++, but downloads are really slow.

The wierd thing is that uploads are faster than downloads, even if its just one upload vs one download, and no matetr the connection of teh otehr user.... :(

thanks

[Nemesis]

Have you tried any speed tests ??

Try here
http://homepage.ntlworld.com/robin.d.h.walker/speedtest.html