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View Full Version : ?Gone to pieces?


kchatterway
13-08-2003, 15:00
Having waited in all afternoon to have BB installed on Monday(they never did arrive)I attempted to ring the call centre twice.
Each time I gave up after 55 mins not least because of the recorded twaddle singing the praises of their service!!!!
I rang yet again and chose the new business optionand suprise suprise Iwas answered within 15 seconds!!! A sure sign that they say sod the existing customers lets sign up some more p**s off
Funny tho, in my last post Isaid how well they were doing......was I badly mistaken or are things going rapidly downhill?
Have rebooked BB installation for next Monday but after this fiasco i'ii not hold my breath
Incidentally when I rebooked the operator tried to downgrade my 3 month BBtrial offer to 2 months.After my protests that waiting in for an afternoon for a no show warranted a 6 month free trial she agreed to reinstate the original terms.what a cheek!!!

STONEISLAND
02-07-2004, 09:49
cheeky