reading area died [Archive]

quadplay

17-09-2004, 14:16

Customers in Reading, Basingstoke and surrounding areas may currently be experiencing a total loss of service due to power issues in Reading. Our engineers are working to resolve this as a priority.

Affecting (or has been affecting) BD9, HP11, HP12, HP13, RG1, RG10, RG12, RG14, RG17, RG18, RG19, RG2, RG20, RG21, RG22, RG23, RG24, RG25, RG26, RG30, RG31, RG4, RG40, RG41, RG42, RG5, RG6, RG7, RG8, SL7, TN38.

alferret

17-09-2004, 14:20

BB has been up and down in the Mansfield area today, 1 minute were live and the next dead..... Ho Hum.....

Chris

17-09-2004, 14:22

But is now alive again - well for Warfield + Bracknell...

Nice and speedy response and sorry to the ntl man i called stupid

:eek: How did the conversation decay so rapidly that you called him stupid? I've had a few head-bangingly irritating CS calls in my time (not just with NTL) but I don't recall ever abusing the person I was talking to. :p:

markmarkymark

17-09-2004, 15:57

Reading ... well it is up ...

But I'm finding random problems ... like sites I can not reach, but if I VPN into work I can then get them. DNS ?

Chris

17-09-2004, 16:02

Reading ... well it is up ...

But I'm finding random problems ... like sites I can not reach, but if I VPN into work I can then get them. DNS ?

Or your proxy. Try changing it.

markmarkymark

17-09-2004, 16:10

nope does not appear to be that .. tried serveral....

But with or without proxy does work if I am connected through VPN to work and then go out via that link. Its only happening on certain sites (US ones) so I guess there is some problem NTL network wise.

Mark

Chris

17-09-2004, 16:13

My limited understanding of how the internet works would suggest that it's DNS then. That too is changeable, but public, trustworthy DNS can be a little harder to come by.

SOSAGES

17-09-2004, 16:19

:eek: How did the conversation decay so rapidly that you called him stupid? I've had a few head-bangingly irritating CS calls in my time (not just with NTL) but I don't recall ever abusing the person I was talking to. :p:well he insisted i restart my computer i explained i didnt actually have a computer on or in fact in a state that i could turn it on - he asked how i knew my broadband wasnt working and i said because the lights where out and he insisted he couldnt assist me until i restarted my pc, i said having my pc on wouldnt affect the signal getting to me i could have the broadband plugged into a washing machine for all it cares its got no signal..this went on for a while and i gave in and pretended i restarted my pc

quadplay

17-09-2004, 16:21

I see what you mean! :rolleyes: ;)

Chris

17-09-2004, 16:23

well he insisted i restart my computer i explained i didnt actually have a computer on or in fact in a state that i could turn it on - he asked how i knew my broadband wasnt working and i said because the lights where out and he insisted he couldnt assist me until i restarted my pc, i said having my pc on wouldnt affect the signal getting to me i could have the broadband plugged into a washing machine for all it cares its got no signal..this went on for a while and i gave in and pretended i restarted my pc

OK, so he was stupid :D

SOSAGES

17-09-2004, 16:26

just doing his job i spose :)

SOSAGES

17-09-2004, 16:27

oh and since its all back and working ive noticed it running slighly slower - web pages take longer to load and sometimes time out and my other d/ls are just crawling along ...

so maybe its not all fixed.

BBKing

17-09-2004, 16:35

You'll get the odd issue when 9 UBRs go into lights-out management mode. Fixed pretty quickly, but it's possible the local caches got a hit as well.

SOSAGES

17-09-2004, 16:39

well as with most ntl things i will ignore it and it will fix its self :)

Paul

17-09-2004, 17:50

FYI, there are general UK to US connectivity problems this afternoon. :)

SOSAGES

17-09-2004, 18:59

still seems pretty slow - not sure where this site lives but took me a good 5 mins to work my way though page not found etc msgs :)

if its still bad by the morning i will cry :)

Ignition

17-09-2004, 20:18

You'll get the odd issue when 9 UBRs go into lights-out management mode. Fixed pretty quickly, but it's possible the local caches got a hit as well.

Newp they were ok, they are in Winnersh, not Reading Disti site :)

Think it unbalanced the uBRs tho as some CATV kit was upset by the probs + modems didn't come back online evenly. Should be ok by now though.

sleepless

17-09-2004, 23:30

Newp they were ok, they are in Winnersh, not Reading Disti site :)

Think it unbalanced the uBRs tho as some CATV kit was upset by the probs + modems didn't come back online evenly. Should be ok by now though.Spot on JustAnotherN00b. Modem counts per upstream were all over the place when the ubers first started accepting modems. They should have been re-aligned during the next couple of scheduled re-balancing scans. Every 30 mins the last time I heard ;)

SOSAGES

18-09-2004, 09:05

so it should all be fixed then?

time for a restart of my modem then :)

markmarkymark

18-09-2004, 10:13

there is still an DNS issue (not proxy) in my area (RG10) for certain US sites. VPN to work solves the problem (but thats not the point).

Unless the 'connectivity' issue between UK and US (mentioned above) is still ongoing?

John1

18-09-2004, 14:16

watford area died last night ...
showing now on the status page.

markmarkymark

19-09-2004, 16:32

Hmm

Still some strange problems

Anyone see this from their normal NTL network:

http://www.radiation-protection-online.co.uk/forum/index.php

I can not get the above, proxy or no proxy, but its fine via VPN to a different network. Still smacks of DNS probs?

MArk

homealone

19-09-2004, 16:56

markmarkymark

19-09-2004, 17:03

hmmm I guess I should try that one then .... ?? thanks :)

John1

19-09-2004, 17:27

visited that site ok.
handy to know,
i have some questions about a geiger counter.

That site may help, thanks.

Paul

19-09-2004, 17:29

Unless the 'connectivity' issue between UK and US (mentioned above) is still ongoing?They were fixed inside a few hours.

markmarkymark

19-09-2004, 18:22

visited that site ok.
handy to know,
i have some questions about a geiger counter.

That site may help, thanks.

cool .. try here then :

www.ionactive.co.uk

(ask for some free advice from the expert ;) )

markmarkymark

21-09-2004, 07:09

http://www.radiation-protection-onl...forum/index.php

CAn anyone else test the above now please ?

THis is madness ... its difficult enough to know if my uS servers are working, when I find that the Reading Area DNS / proxy whatever is not like it used to be. Even specifing a different proxy is now hit or miss ..

thanks

MArk

Paul

21-09-2004, 10:42

That link will never work - it's malformed.

markmarkymark

22-09-2004, 06:20

oh bum ... it should be:

http://www.radiation-protection-online.co.uk/forum/index.php

I feel malformed

markmarkymark

22-09-2004, 07:24

ok ... now anyone get

http://www.imperial.ac.uk

Something really strange is going on here...

Paul

22-09-2004, 08:54

The imperial college is working fine, the other one is returning a blank page with an http 404 status.

Stop It

22-09-2004, 09:19

Both work fine here (Ntl Bedfordshire).

markmarkymark

22-09-2004, 09:40

grrrrrrr - thanks - the COllege one is ok ...

What is going on. I'm sure the radiation-protection one ... etc is not an NTL issue (but my host says it is).

Stop it - can get the radiation one in Bedford.
I can not get it in Reading
I can not get it in London (on a non-NTL network).

It must be a DNS type problem , but at the host end in the US???!?