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Smilie
03-09-2004, 22:40
any1 know where i can find a reliable broadband availability checker??
a relative of mine wanted to know if NTL broadband is available
the 1 on ntl.com says its not available
but from what i read in this forum its not really accurate

any1 have a better checker????

DrAwesome
03-09-2004, 23:15
any1 know where i can find a reliable broadband availability checker??
a relative of mine wanted to know if NTL broadband is available
the 1 on ntl.com says its not available
but from what i read in this forum its not really accurate

any1 have a better checker????

Have alook here (post #62) (http://www.cableforum.co.uk/board/showthread.php?t=5145&page=5&pp=15) :)

eoin.miskell
04-09-2004, 01:34
Have alook here (post #62) (http://www.cableforum.co.uk/board/showthread.php?t=5145&page=5&pp=15) :)
That one is not very good eather because it says that cable broadband is not availible in my area and that is what I using now! :p:

mmm
04-09-2004, 15:13
any1 know where i can find a reliable broadband availability checker??
a relative of mine wanted to know if NTL broadband is available
the 1 on ntl.com says its not available
but from what i read in this forum its not really accurate

any1 have a better checker????

The postcode checker is useless because ntl do not know where their cable is. If it says you can't have it don't bother (unless you really have no alternative) because it causes no end of problems.

I have a dead cable modem connection at the moment and the muppets at customer service suggest I must have been using dial-up for the last 3 years! Eventually after more than 2 hours on the phone being passed from pillar to post and talking to both polite and very rude (ie one local TS:How did you get my number?, what number did you dial? why don't you try calling again...) ntl staff they have agreed to send an engineer to the wrong address, with a note on the file for him to call and check the address before setting out. I'm sure the outage is a network problem caused by the postcode database - ie my modem is trying to connect to the wrong router!

paulyoung666
04-09-2004, 15:23
i wouldnt have thought the postcode checker would affect your modem connection , and to the problem , when you say dead what do you mean , i.e. no lights on the modem , flashing lights etc ?????????

mmm
06-09-2004, 09:22
i wouldnt have thought the postcode checker would affect your modem connection , and to the problem , when you say dead what do you mean , i.e. no lights on the modem , flashing lights etc ?????????

Cable light out, flashes only very briefly once on power up, same with someone else at the other end of my road (different green box) so obviously a network fault higher up. We are both apparently getting an engineer visit tomorrow - but the stupid ntl database systems are trying to send both engineers to a town 15 miles away because the postcode is wrong (bills come to correct address, and customer service say no problem!). The engineer is supposed to phone to confirm address before he sets out!

Tracert ing to the IP address I had last thursday (which no longer has a registered name!) gets as far as this

7 <10 ms <10 ms <10 ms tele-ic-1-ge-300-207.inet.ntl.com [212.250.14.33]
8 <10 ms 10 ms <10 ms gfd-bb-a-so-320-0.inet.ntl.com [62.253.185.77]
9 <10 ms 10 ms <10 ms gfd-bb-b-ae0-0.inet.ntl.com [213.105.172.6]
10 <10 ms 10 ms 10 ms nth-bb-a-so-000-0.inet.ntl.com [62.253.185.97]
11 10 ms <10 ms <10 ms bir-bb-b-so-200-0.inet.ntl.com [62.253.185.106]
12 <10 ms <10 ms 10 ms bir-bb-a-ae0-0.inet.ntl.com [62.253.185.153]
13 10 ms 10 ms 10 ms oxfd-t2core-a-pos31.inet.ntl.com [62.253.187.10]
14 10 ms 10 ms 10 ms oxfd-t2cam1-a-ge-wan31.inet.ntl.com [213.106.245.38]
15 10 ms 10 ms 10 ms oxfd-oxfd-ubr-4-ge10.inet.ntl.com [213.106.246.14]
16 * * * Request timed out.