amazon, shame on you!

[deadite66]

i was somewhat annoyed while searching amazon.co.uk for an mp3 player to buy and in the left hand box being shown links to porn dvd's.

it's bad amazon, bad bad.

[Dave Stones]

dont try to tell us you didnt click the links ;)

[bo-peep]

they banned me from the site

[deadite66]

nah, any porn worth buying woudn't be allowed in the uk :)

[Ramrod]

Originally posted by bo-peep
they banned me from the site
huh? why?what for?

[Dave Stones]

Originally posted by deadite66
nah, any porn worth buying woudn't be allowed in the uk :)

why buy it? the internet is a bloody goldmine... cant believe the video producers havent gone bankrupt yet....

[bo-peep]

i bought a mouse and it had to go back.had trouble getting into my account yet they said everything was ok and just to wait.phone call after phone call trying to find out wot was going on and getting messages that word had been passed onto the email guys and they would contact me.yeah they did telling me i was no longer welcome on the site

[Dave Stones]

sounds like jungle.com

[bo-peep]

really? i couldn't believe it when i was banned.did it happen to u at jungle?

[Ramrod]

Originally posted by bo-peep
i bought a mouse and it had to go back.had trouble getting into my account yet they said everything was ok and just to wait.phone call after phone call trying to find out wot was going on and getting messages that word had been passed onto the email guys and they would contact me.yeah they did telling me i was no longer welcome on the site
did you go to citizens advice?:eek:

[bo-peep]

no actually i didn't do anything and i didn't give it a second thought with it being online.i still have the emails they sent me

[Ramrod]

Originally posted by bo-peep
no actually i didn't do anything and i didn't give it a second thought with it being online.i still have the emails they sent me
I would look into it, sounds wierd to me....

[bo-peep]

not kidding.this was last october i do believe.i just thought if they don't want my custom then f**k 'em

[patrickp]

They've been getting very bad on deliveries recently. Stuff that's supposed to be shipped in 24 hours or whatever seems to take a week or two. And when you try to email them, you eventually get some idiot replying giving a totally spurious reason - and no apology.

I really think I get stuff delivered faster from amazon.com now than amazon.co.uk.

[bo-peep]

i thought it was just me they were telling s**t to.nobody else i know has had problems with them

[Graham]

Originally posted by patrickp
They've been getting very bad on deliveries recently. Stuff that's supposed to be shipped in 24 hours or whatever seems to take a week or two.

Some useful information:

Sales such as these are now covered under the Distance Selling Regulations 2000, which includes, amongst other rights, the right of the consumer to cancel the order within 7 working days without needing to give a reason.

See http://www.dti.gov.uk/ccp/topics1/guide/distsell.htm

So if they fail to deliver within their specified period inform them that you are cancelling your order as per your rights and there's damn all they can do about it.

[patrickp]

Thanks, Graham, that's useful. But I don't really mind about the time it takes - I'm just about old enough to have got over the worst excesses of the desire for instant gratification - but I just wish they'd be straight up about it.

[Theodoric]

Originally posted by bo-peep
no actually i didn't do anything and i didn't give it a second thought with it being online.i still have the emails they sent me
Have you thought of stirring things up by writing to one of the customer complaint pages that most newspapers seem to run? In the one I know about, in the Guardian, they seem to be forever dealing with complaints about firms who ignore customers who are trying to get something or other straightened out with the firm.