BT Fault related to packet loss?

[Richard M]

Hi guys.
My phone line has been dead for a couple of days due to an exchange fault but recently I've been seen ridiculous levels of packet loss and slow browsing speeds on my Nildram DSL connection.
Is it possible that the same phone line fault could affect my internet access?

C:\Documents and Settings\Richard>ping www.google.com

Pinging www.google.akadns.net [216.239.59.99] with 32 bytes of data:

Reply from 216.239.59.99: bytes=32 time=31ms TTL=249
Reply from 216.239.59.99: bytes=32 time=35ms TTL=249
Request timed out.
Reply from 216.239.59.99: bytes=32 time=31ms TTL=249

Ping statistics for 216.239.59.99:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 31ms, Maximum = 35ms, Average = 32ms

C:\Documents and Settings\Richard>ping www.yahoo.com
Ping request could not find host www.yahoo.com. Please check the name and try ag
ain.

C:\Documents and Settings\Richard>ping www.yahoo.co.uk
^C
C:\Documents and Settings\Richard>ping slashdot.org

Pinging slashdot.org [66.35.250.150] with 32 bytes of data:

Reply from 192.168.254.254: Destination host unreachable.
Reply from 192.168.254.254: Destination host unreachable.
Reply from 192.168.254.254: Destination host unreachable.
Reply from 192.168.254.254: Destination host unreachable.

Ping statistics for 66.35.250.150:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

I'll just mention that the level of customer service received from BT was excellent, they have set up a free divert to my mobile until the problem is fixed. :)

[SMHarman]

Well all the signals are being sent down the same piece of copper to your house, so if the voice aspect is sending lots of nasty intereference it could well affect the DSL frequencies on the cable.

[Richard M]

Apparently yes. :tu:

I just got a rather amusing call from a BT engineer who asked if I'd had problems with my internet connection and on hearing my reply, stated that the reason for my DSL connection not working was due to "a fuse that someone took out and forgot to put back in" at the exchange. :disturbd: :erm: :rofl: :eek:

Oh well, at least I have a phone again and fast browsing speeds. :D