[Merged] BB Speed Upgrades

[Nemesis]

http://www.cableforum.co.uk/article/68/ntl-broadband-upgrade-dates

:D

[Jon M]

:D <- indeed

[poolking]

shouldn't that be 300/750/1.5? :D

[Nemesis]

shouldn't that be 300/750/1.5? :D
Corrected ... thanks :tu:

[poolking]

Corrected ... thanks :tu:
Your welcome. :)

[jtwn]

Great :clap:

Hopefully my area will be good enough for an immediate update :)

[th'engineer]

If you refer to the previous thread have you known me ever wrong about dates ist august 150,600k 1st september 1meg.:angel:

Just remember where you saw it first

Remember i have quite a few contacts :D

[APS]

Anyone know if the NTL Business Essentials Samsung cable modems will get a similar upgrade too...and at the same time?

APS

[Neil]

Anyone know if the NTL Business Essentials Samsung cable modems will get a similar upgrade too...and at the same time?

APS

I think the upgrade only applies to residential customers.

[cookie_365]

http://www.cableforum.co.uk/article/68/ntl-broadband-upgrade-dates

:D
Yippee! So what are we going to post wild speculation about now ? ;)

[mmm]

Yippee! So what are we going to post wild speculation about now ? ;)

What's going to happen when about upstream speed?

How good really is ADSL 512/256? If you look in detail the ISPs seem to qualify the 256 up as beween 64 and 256...

[paulyoung666]

What's going to happen when about upstream speed?

How good really is ADSL 512/256? If you look in detail the ISPs seem to qualify the 256 up as beween 64 and 256...


ehhhhhhhhhhhhh :confused:

the uploads are staying the same , arent they :erm:

[Mick]

Yippee! So what are we going to post wild speculation about now ? ;)

Hmm, I dunno! Feeling quite peachey, oops sorry quite peeky at all this news of upgrades. :cool: ;)

[Tezcatlipoca]

ehhhhhhhhhhhhh :confused:

the uploads are staying the same , arent they :erm:


Yep - as far as anyone knows / has said.


The original speed increase thread had various posts from more than one NTL associate, all saying that only the download speeds are being increased - no upload increase.

[kronas]

*rubs his hands at the prospect of a speed increase happening on august the 1st

:D :D

[poolking]

Yippee! So what are we going to post wild speculation about now ? ;)NTL doing a line in T-Shirts, pens, pencils etc.. :D

[paulyoung666]

*rubs his hands at the prospect of a speed increase happening on august the 1st

:D :D


thought you went over to the other side a while ago :confused:

[kronas]

thought you went over to the other side a while ago :confused:

nah i did post in the thread that i left, the speeds were not up to scratch for 2mbit.

cant beat a good service from NTL :)

i still had my cable line incase it did go wrong, which it did.

[paulyoung666]

nah i did post in the thread that i left, the speeds were not up to scratch for 2mbit.

cant beat a good service from NTL :)

i still had my cable line incase it did go wrong, which it did.



fair play :D :D :D :D

[kronas]

fair play :D :D :D :D

to drag this back on topic when are we having 3mbit ? ;) :p: :D

[th'engineer]

Just seen an advert on TV about AOL being unlimited for £19.99 a month is that better value than NTL

[ntlgood1]

aol 19.99 is for 256kb service

[Paul]

Just seen an advert on TV about AOL being unlimited for £19.99 a month is that better value than NTL

Can we stay on topic please. :)

[th'engineer]

Can we stay on topic please. :)
Sorry:angel:

[mmm]

Yep - as far as anyone knows / has said.


The original speed increase thread had various posts from more than one NTL associate, all saying that only the download speeds are being increased - no upload increase.

Do you think 750/128 is good enough to compete with 512/256?

I wonder when BT will advertise against this or Telewest will up theirs, either/both kicking ntl into another round of upgrades.

[mmm]

Just seen an advert on TV about AOL being unlimited for £19.99 a month is that better value than NTL

Can you use a router for home-working with AOL yet? Or is is restricted to single PC USB connection?

[homealone]

hmmm - not to have a go, but I will be very surprised if everyone gets the increase on August 1st , more like some will, beginning the 1st of August & rolled out from there.

Like I said, thats not a dig, I just think there may be more involved than something akin to a guy stood next to a big red button, about to say "I now declare this speed increase operational" ;)

I hope I'm wrong, but I think it might be a mistake to anticipate too much and end up ranting that ntl don't keep their (still at this point alleged, don't forget) word. :shrug:

[ppolo99]

*rubs his hands at the prospect of a speed increase happening on august the 1st

:D :D

/me copies kronas :D

[paulyoung666]

/me copies kronas :D


sorry but i am with homealone on this , i cant see everyone getting the speed increase as of midnight whenever :erm:

[kronas]

sorry but i am with homealone on this , i cant see everyone getting the speed increase as of midnight whenever :erm:

it depends really, the rollout may occour in most areas, with some left until later... it depends on the maintainence windows, i guess we will have to keep an eye out on the service status :)

[Munkeh]

I think the upgrade only applies to residential customers.Business customers will hopefully get their upgrade the week before the residential customers, all being well and good :D

[kronas]

Business customers will hopefully get their upgrade the week before the residential customers, all being well and good :D

lucky ******* :mad: :Peace: :p: :D

[Munkeh]

it depends really, the rollout may occour in most areas, with some left until later... it depends on the maintainence windows, i guess we will have to keep an eye out on the service status :)
Should take about 5 days.

[kronas]

Should take about 5 days.

*ponders if his area will be one of the first. :p:

[Stop It]

Oh My god, A date, and note, it isnt late summer well, nearly mid summer, ish (dont hit me with that) (apart from unlucky STB 1Meg'ers) WOOHOO! :D

[Salu]

I'd rather have a cheaper 1mb with 256 upload than 1.5MB at £38.

[kronas]

I'd rather have a cheaper 1mb with 256 upload than 1.5MB at £38.


cant please everyone, the price increase was proberbly a con anyway.

[carlingman]

Ah i bet there this is a get of jail card in here somewhere.

Like the 1st August 200?

No we really meant 2005 etc.

:D

[Psychotext]

Time to downgrade to the 600k service. I am not happy about those dates. First they make 1mb users pay more then they make them wait another month over the 600k users for the speed bump.

Bad show NTL! :mad:

[quadplay]

Time to downgrade to the 600k service. I am not happy about those dates. First they make 1mb users pay more then they make them wait another month over the 600k users for the speed bump.

Bad show NTL! :mad:

Read the story again. The delay in 1Mb upgrades is only for STB users, and it's because STBs have to be replaced to a newer model if they are to handle 1.5Mb. SACM users will all be upgraded at the same time, whatever their current service level (depending on area). Being in Cardiff, you're using a SACM, and so (assuming the details in the news story are correct) will be upgraded at the same time as everyone else in your area.

[Psychotext]

Doh... that's what I get for just skimming the story. Thanks for the clarification. * slaps forehead *

[madcap]

bah! i gotta wait an extra month for my STB speed upgrade and on that note I havn't actually heard from CS yet to arrange a date for my new box. (got the letter bout 3-4 weeks ago)

[grindkid25]

and only about 2 and a half weeks to wait :)

[trebor]

good news, but I will still wait for it to happen before I get excited, this is NTL we're talking about ;)

can somebody refresh my memory as to why the 600k service isn't having a 50% increase? I can see it spaces the tiers evenly but it doesn't seem very fair unless there is a price cut due, to compensate, which I doubt.

[orangebird]

good news, but I will still wait for it to happen before I get excited, this is NTL we're talking about ;)

can somebody refresh my memory as to why the 600k service isn't having a 50% increase? I can see it spaces the tiers evenly but it doesn't seem very fair unless there is a price cut due, to compensate, which I doubt.

You're getting a 25% increase for nothing - and your tier wasn't previously affected by the price rises either - pray tell, what is not 'fair' about that?? :shrug:

[Wolf]

I should imagine Wales will be last to get the increase. Ah yes we almost forgot about those guys who get less pay and house prices are going mad.

[orangebird]

I should imagine Wales will be last to get the increase. Ah yes we almost forgot about those guys who get less pay and house prices are going mad.


?? Did McCains relocate to your shoulder???

Wales will be getting the upgrade a little later - but only as late as the rest of the Langley platform subscribers...

:notopic: And believe me, it's not just Wales that has crap wages and ridiculous house prices, north Hampshire is just as bad... :rolleyes:

[trebor]

You're getting a 25% increase for nothing - and your tier wasn't previously affected by the price rises either - pray tell, what is not 'fair' about that?? :shrug:

:confused: some customers get 25% some get 50% :confused:
I hope you never get jury duty if you think that's fair.

so do you know why NTL gave away unequal increases :rolleyes:

[orangebird]

:confused: some customers get 25% some get 50% :confused:
I hope you never get jury duty if you think that's fair.

so do you know why NTL gave away unequal increases :rolleyes:


How about the 150K peeps who are getting a 100% increase - want to whinge about that? :rolleyes:

Getting cancer isn't fair, getting runover by a bus isn't fair. Getting a speed increase for free (regardless of %age) is fair. Bloody grow up.

[paulyoung666]

How about the 150K peeps who are getting a 100% increase - want to whinge about that? :rolleyes:

Getting cancer isn't fair, getting runover by a bus isn't fair. Getting a speed increase for free (regardless of %age) is fair. Bloody grow up.



:Yikes: :Yikes: :Yikes:

you gotta good point though , vote with your feet if you are not happy ;)

[orangebird]

:Yikes: :Yikes: :Yikes:

you gotta good point though , vote with your feet if you are not happy ;)

Diplomacy never was a strong point of mine. Neither is patience, or suffering fools gladly. And I make no apologies for any of it. :)

Yep, true too, you can always vote with your feet.

'So, sir/madam, why did you choose to leave ntl?'

'Because they didn't give enough away for free. It's not fair, he/she got more than me!' :cry: :rolleyes:

[Simply Gray]

The McAffee Internet Connection Speedometer indicates that I am only getting 317.04 Kbps on my 1 Meg connection. Does that mean from 1st September might get 475kbps?

[paulyoung666]

The McAffee Internet Connection Speedometer indicates that I am only getting 317.04 Kbps on my 1 Meg connection. Does that mean from 1st September might get 475kbps?


if you are only getting that then i would be complaining :erm: try this (http://www.broadbandspeedtest.net/) speedtest and post the results back for the peeps to look at :)

[Lew]

:confused: some customers get 25% some get 50% :confused:
I hope you never get jury duty if you think that's fair.

so do you know why NTL gave away unequal increases :rolleyes:

Download Failed (1)

[kronas]

orangebird one thing that amazes me, we (my family) have been NTL customers since (cabletel for a few years till it was taken over) 1998. not one day have i recieved a phone call giving me an incentive to either take up services or give me a discount.

now sky have offered me products at discounted prices on a few occasions. we have been sky digital customers since 2000-2001

now whos talking about loyalty ? SKY may increase prices but so do others...

NTL missed oppertunties for revenue and are creating more disgruntled customers...

[Kneebs]

Well, I got a call from an NTL engineer late this afternoon, to say he'd be round tomorrow afternoon to swap my STB for the nice samsung one..... :eeek: :D

[Bill C]

Well, I got a call from an NTL engineer late this afternoon, to say he'd be round tomorrow afternoon to swap my STB for the nice samsung one..... :eeek: :D

So free speed increase and a new settop. Must be the silly season :)

[th'engineer]

are these samsungs about round here yet:)

[BBKing]

Yup - been out and about on the Bromley network since the end of last year.

[Bill C]

are these samsungs about round here yet:)
The question i would ask next is are you on 1 meg if you are then you will get one, If not i think its time you upgraded :).


Bill

[th'engineer]

I suppose i asked for that :p: thanks BILL & TOM :angel:

[Bill C]

I suppose i asked for that :p: thanks BILL & TOM :angel:

Yes you did :)

[carlingman]

How about the 150K peeps who are getting a 100% increase - want to whinge about that? :rolleyes:

Getting cancer isn't fair, getting runover by a bus isn't fair. Getting a speed increase for free (regardless of %age) is fair. Bloody grow up.

Typical NTL response there is resorting to insults by accusing someone to grow up.

Have you not familiarised yourself with the T&Cs here.

:dunce: Silly me of course you have.

And where your part of the next quote about cancer comes who knows.

Dam and there was me thinking this thread was about speed increases not your chances of getting hit by a bus or developing cancer.

I suppose typical reaction then from your first post in this thread

You're getting a 25% increase for nothing - and your tier wasn't previously affected by the price rises either - pray tell, what is not 'fair' about that?? :shrug:

Hmm screw everyone else as long as someone is happy.

Then followed by this †“

Diplomacy never was a strong point of mine. Neither is patience, or suffering fools gladly. And I make no apologies for any of it. :)

Yep, true too, you can always vote with your feet.

'So, sir/madam, why did you choose to leave ntl?'

'Because they didn't give enough away for free. It's not fair, he/she got more than me!' :cry: :rolleyes:

I guess most NTL employees follow your stance then with the diplomacyand tact side or patience as they too seem not to care about the customer.

As for your signature as to how the hell did I get 10 balls †“

Well to me it is obvious because of the caring and helpful assistance you give here but this obviously this seems to wander determined by your mood.

:D

Now to somehow drag this back to the topic by increasing the speeds, this is not really giving the customer extra only making up for the shortfall that already exists.

:)

[Feenix]

handbags at dawn?

[Bill C]

Then followed by this †“

I guess most NTL employees follow your stance then with the diplomacyand tact side or patience as they too seem not to care about the customer.


:)

Who are you to say anyone is uncaring. How can you say that of someone you have not met.

How can you say its not giving something back, even if it is only 25% thats something. Now if you have a problem with your service have you reported this to faults. Then you can make up your shortfall as you put it :rant:

[th'engineer]

Who are you to say anyone is uncaring. How can you say that of someone you have not met.

How can you say its not giving something back, even if it is only 25% thats something. Now if you have a problem with your service have you reported this to faults. Then you can make up your shortfall as you put it :rant:Quite agree with your rant bill can not tar everyone with the same brush and Orangebird does help customers she is a great girl . Shes not bad looking too:romance:

[poolking]

Quite agree with your rant bill can not tar everyone with the same brush and Orangebird does help customers she is a great girl . Shes not bad looking too:romance:
Any photos? :D

[etccarmageddon]

oh give over!!!

[magpie]

For people complaining that the percentages aren't equal, try thinking about it like this:


orig speed...new speed....orig price...new price....speed inc....price inc

128K.........300K......... £14.99.......Ãâ₠¬Å¡Ãƒâ€šÃ‚£17.99.......134%........ .20%
512K.........750K......... £24.99.......Ãâ₠¬Å¡Ãƒâ€šÃ‚£24.99.......46%......... .0%
1MB..........1.5MB........ £34.99*......Ãâ₠¬Å¡Ãƒâ€šÃ‚£37.99.......50%......... .9%

Interesting, no? The bronze service has the biggest price increase, but also the biggest speed increase. The gold service has just under half the price increase, and a little under half the speed increase (seems pretty fair). The silver service, which people seem to be moaning about, has an increase almost the same as the gold service with NO price increase - in terms of value, you're easily getting the best deal!

* I ignored the very original price of fifty quid as being an introductory thing (+ it screws up the maths!)

[Stop It]

For people complaining that the percentages aren't equal, try thinking about it like this:


orig speed...new speed....orig price...new price....speed inc....price inc

128K.........300K......... £14.99.......Ãâ₠¬Å¡Ãƒâ€šÃ‚£17.99.......134%........ .20%
512K.........750K......... £24.99.......Ãâ₠¬Å¡Ãƒâ€šÃ‚£24.99.......46%......... .0%
1MB..........1.5MB........ £34.99*......Ãâ₠¬Å¡Ãƒâ€šÃ‚£37.99.......50%......... .9%

Interesting, no? The bronze service has the biggest price increase, but also the biggest speed increase. The gold service has just under half the price increase, and a little under half the speed increase (seems pretty fair). The silver service, which people seem to be moaning about, has an increase almost the same as the gold service with NO price increase - in terms of value, you're easily getting the best deal!

* I ignored the very original price of fifty quid as being an introductory thing (+ it screws up the maths!)
Well said, maybe the 600k users cant remember the fact they already got 1 speed upgrade for free (From 512k to 600) when the 1MB didnt, what goes around...

[badnbusy]

http://www.ntl.com/locales/ie/en/athome/internet_cable.html

It actually says that ntl are offering the new updated speeds from 31 Aug 2004!

Does this in fact mean that us here in the UK will probably be around that time, and not on the 1st August as previously thought?

[Bill C]

http://www.ntl.com/locales/ie/en/athome/internet_cable.html

It actually says that ntl are offering the new updated speeds from 31 Aug 2004!

Does this in fact mean that us here in the UK will probably be around that time, and not on the 1st August as previously thought?

I know which one i will get my update on and it's not that date ;)

[Stop It]

http://www.ntl.com/locales/ie/en/athome/internet_cable.html

It actually says that ntl are offering the new updated speeds from 31 Aug 2004!

Does this in fact mean that us here in the UK will probably be around that time, and not on the 1st August as previously thought? Thats NTL Ireland, check prices, EUROS ,:P and (as I hope) the speed does go up on 1st August, its getting pretty close, and NTL havent officially announced it yet, come on lads, you know you wanna :p

[Kneebs]

Well, the installer type bloke turned up early .... :Yikes: , and I've now got one of the samsung boxes, albeit without audio outputs on the back. bugger.

Ah well, at least it now matches everything else :)

Talking to the guy who fitted it, he reckons he's got over a hundred to swap out in sunderland alone, and for today, gets paid a tenner per box.....this doubles to £20 per box swapped tomorrow :Yikes::Yikes:

[paulyoung666]

Well, the installer type bloke turned up early .... :Yikes: , and I've now got one of the samsung boxes, albeit without audio outputs on the back. bugger.

Ah well, at least it now matches everything else :)

Talking to the guy who fitted it, he reckons he's got over a hundred to swap out in sunderland alone, and for today, gets paid a tenner per box.....this doubles to £20 per box swapped tomorrow :Yikes::Yikes:

can you not get a scart cable with audio breakout leads built into it :)


maplin is a good place to start , or believe it or not b&q do them as well :erm:

[icanadvise]

Its a real shame the "trusted source" gave out the wrong info any1 in the know knew that 1st August couldnt be the date 3 weeks ago - Harmony Launch schedules won't allow the 1st. Maybe they should check agian

[etccarmageddon]

Its a real shame the "trusted source" gave out the wrong info any1 in the know knew that 1st August couldnt be the date 3 weeks ago - Harmony Launch schedules won't allow the 1st. Maybe they should check agian


all indications are that it will be the 1st august or there abouts.

[Kneebs]

can you not get a scart cable with audio breakout leads built into it :)


maplin is a good place to start , or believe it or not b&q do them as well :erm:

i know - i had to look twice when i saw network cards, cables, routers etc in our local b&q !!! :)

[Ignition]

Its a real shame the "trusted source" gave out the wrong info any1 in the know knew that 1st August couldnt be the date 3 weeks ago - Harmony Launch schedules won't allow the 1st. Maybe they should check agian

In my not so humble opinion it's a shame the 'trusted source' commented at all, and bloody negligent besides. Those of us who see how much work is being done to make sure all is ready for this uplift will know that things can and do go wrong, and if it had been delayed thousands of people would have moaned like crazy and hammered the phone lines thanks to a single pair of loose lips. :mad:

I just hope for whatever reason it doesn't slip now that Mr 'what NDA, O the one that says P45 if caught giving info away' blabbed. This is the reason the dates were vague due to quantity of work to be done to be safe and if whoever did this understood that rather than getting the info from either a team brief or overhearing a conference call or something they would have kept their big mouth shut :mad: :mad:

*and breeeeeeeathe* :angel:

[toytown]

all indications are that it will be the 1st august or there abouts.
I dont believe this is the correct date, the 1st of August is a Sunday. For a change like this you would want support people etc on call and that costs a lot of money on a sunday. Surely out of all the days in the week the sunday would be the worst, thats why i dont believe this is the correct date.

[Stop It]

In my not so humble opinion it's a shame the 'trusted source' commented at all, and bloody negligent besides. Those of us who see how much work is being done to make sure all is ready for this uplift will know that things can and do go wrong, and if it had been delayed thousands of people would have moaned like crazy and hammered the phone lines thanks to a single pair of loose lips. :mad:

I just hope for whatever reason it doesn't slip now that Mr 'what NDA, O the one that says P45 if caught giving info away' blabbed. This is the reason the dates were vague due to quantity of work to be done to be safe and if whoever did this understood that rather than getting the info from either a team brief or overhearing a conference call or something they would have kept their big mouth shut :mad: :mad:

*and breeeeeeeathe* :angel:
But if NTL uk had been competant enough to set out a plan that includes time for setbacks, then a target date would be easily announceable, IE NTL Ireland, you wouldnt need to complain about "trusted sources" if NTL (UK) were more open to its customers in the first place..

Rant off :P

[Mick]

if it had been delayed thousands of people would have moaned like crazy and hammered the phone lines thanks to a single pair of loose lips.

'Loose lips' as you refer, has not been negligent at all, far from it.

People have been moaning anyway and why does everything have to be so hush hush? NTL as we know, is a cable company not the secret service, it pays to actually communicate with their customers, a lesson they still have not learned over the years, almost into four months since the annoucement and not any official update from ntl to give any indication on a set of dates for these speeds. If they had, it would not need a set of 'loose lips' to give out such information.

[Maggy]

We are still in the car to where ever with the kids in the back going "are we there yet?"

How many times have any parents here had that experience? ;)

So why keep asking?It will happen when it happens and not a moment sooner.

WE have been given a date and that still hasn't satisfied the so impatient chil...members of the forum.

In the past I had to wait 16 months to get free dial up with NTL so frankly waiting 4/5 months for a BB upgrade is a doddle in comparison.

Trouble is if NTL had said nothing about the upgrades then everyone would have been asking why Telewest could do it but NTL couldn't.....
So they told us about it but of course they still can't win because....well some of us really need to get a sense of proportion about the matter I reckon.

Incog.

[LostintheNW]

OK going off the dates that have been posted as I have an STB i have to wait till September to get the speed increase, yet people with SACMs get it a month earlier? Do I get some discount then seeing as I am paying more for a slower speed?

[Maggy]

OK going off the dates that have been posted as I have an STB i have to wait till September to get the speed increase, yet people with SACMs get it a month earlier? Do I get some discount then seeing as I am paying more for a slower speed?


Nice try but no cigar!! :D

[LostintheNW]

I'll get a discount or I will cancel everything, not impressed with the service we have had lately given that the whole lot has gone off around 4 times in the past couple of months and NTL have not been bothered at all

[poolking]

Have you actually read the posts about the STBs having to be replaced in order to take 1.5Mb?

[LostintheNW]

Yes I have read the post about the STBs being replaced, and I got the letter a couple of weeks ago about getting a new one.....still doesnt mean I should have to wait

[poolking]

So you expect to jump to the head of the queue for a new STB?

[LostintheNW]

Nope never said I wanted to jump to the head of the queue....I have actually asked in the past for a SACM due to the BB causing problems with the tv and all they ever did was replace the STB and things are fine for a couple of weeks, then its locking box, no internet etc and I was actually told I did not need a new STB when the speed increases were announced

[Marge]

Nope never said I wanted to jump to the head of the queue....I have actually asked in the past for a SACM due to the BB causing problems with the tv and all they ever did was replace the STB and things are fine for a couple of weeks, then its locking box, no internet etc and I was actually told I did not need a new STB when the speed increases were announced

Ring sales on Monday and ask for a SACM, you'll be able to get one fitted no problem

[LostintheNW]

Thanks Debsy...although last time I asked I was told that this would mean another 12 month BB contract with them, which I couldn't understand why as I wasn't cancelling the BB just asking for the problems to be sorted out. I'll give them another try and see what they say this time

[Ignition]

Anyone who commented on ntl not saying anything and not being open, I absolutely agree.

Considering the hard work and really heavy upgrade schedule that's being done, millions and millions of pounds of new kit, would be lovely to blow the trumpet a bit.

Oh well!

[Stop It]

Anyone who commented on ntl not saying anything and not being open, I absolutely agree.

Considering the hard work and really heavy upgrade schedule that's being done, millions and millions of pounds of new kit, would be lovely to blow the trumpet a bit.

Oh well!
Indeed, a company with any decent marketing team, would be shoving this down customers necks, and advertising it like mad, and yes, blow your trumpet like a gooden, its a damn shame that sometimes NTL seem more like the KGB than a customer orientated company.

[Nikko]

Just maybe ntl decided to upgrade the whole network, and give everyone a speed increase, in order to be totally ahead of the market. This was expected to take a while, and a lot of work, and equipment, and more than a few quid, so they said "We will switch it on for all subscribers later in the summer, coz after all it is costing you Jack and its FREE".

And so it came to pass that various impetuous, impatient, ill advised, ill conceived, misinformed, pre-emptive, downright ignorant, speculative and foolishly misguided individuals conspired to sound off about how the free upgrade was unreasonable in their own selfish circumstances, and why was it taking so long anyway?

Perhaps, when its all done, and every BB subscriber has got the benefit of a free speed increase, ntl will shout it from the rafters.

[carlingman]

Who are you to say anyone is uncaring. How can you say that of someone you have not met.

How can you say its not giving something back, even if it is only 25% thats something. Now if you have a problem with your service have you reported this to faults. Then you can make up your shortfall as you put it :rant:

:( Sorry m8, but certain NTL Staff do adopt this attitude of not caring just to get a sale.

I know that from experience ;)

:) You nicely snipped my post but if you read it properly you would have realized I was not suggesting it was aimed at Orangebird as if you read further on I commented as to how she got 10 pips/balls for her helpful posts and assistance offered on many occasions here. :p:

As for not meeting her, well how do you I havenââ‚ƚ¬Ã¢â€žÂ¢t. ;)

Also as for me reporting problems with my service to faults, well if you had been around here longer than 9 posts and a couple of days you may have noticed I have been a member here since day 1 and not an NTL Customer in any shape of form and was an Ex NTL Cable Modem Senior so I fairly qualified to know what used to go on in Sales and what apparently still does. :td:

Not that I need to but I will give an example of the shed loads of complaints we used to deal with in CM Tech Support about customers being sold the Cable Modem Package and told it will work - for example USB on Windows 95 or very under spec system. :td:

Again the information given to the customer by the sales team is sometimes coming from the wrong hole just to get a sale. :mad:


Quite agree with your rant bill can not tar everyone with the same brush and Orangebird does help customers she is a great girl . Shes not bad looking too:romance:

Hi m8,

Long time no see but it was my post Bill was referring too but as I said I was not tarring them all just highlighting that these people do exist.

:angel:

PS I have also heard OB is good looking too :naughty:

:D

[Bill C]

:(

Also as for me reporting problems with my service to faults, well if you had been around here longer than 9 posts and a couple of days you may have noticed I have been a member here since day 1 and not an NTL Customer in any shape of form and was an Ex NTL Cable Modem Senior so I fairly qualified to know what used to go on in Sales and what apparently still does. :td:

Not that I need to but I will give an example of the shed loads of complaints we used to deal with in CM Tech Support about customers being sold the Cable Modem Package and told it will work - for example USB on Windows 95 or very under spec system. :td:



:DHi


Ok sorry jumped in feet first. :)


Btw ask the mods how long i have been around just lost my posting count. So please dont come the if you had been here longer bit, I have been here long enough.:)


And i have been around at Ntl for 10 years now. Started with Nynex and went through all the differant names and companys, Have been a field based Engineer all that time so have to meet the customer face to face. So i know what is said You dont need to tell me that.

[Florence]

Hi


Ok sorry jumped in feet first. :)


Btw ask the mods how long i have been around just lost my posting count. So please dont come the if you had been here longer bit, I have been here long enough.:)


And i have been around at Ntl for 10 years now. Started with Nynex and went through all the differant names and companys, Have been a field based Engineer all that time so have to meet the customer face to face. So i know what is said You dont need to tell me that.

Welcome back Bill glad to see you back on the forums. :D

Bill I can say does face the customer and helps sort out the problems.. He is my life saver as I am the fortunate one that lives in the area Bill covers and I know if a problem arises and I am getting nowhere with tech support that Bill will sort it. I hope each area has someone like Bill looking after them..
As I am sure Carlingman knows you have been around from the start of .co.uk

[Maggy]

Welcome back Bill glad to see you back on the forums. :D

Bill I can say does face the customer and helps sort out the problems.. He is my life saver as I am the fortunate one that lives in the area Bill covers and I know if a problem arises and I am getting nowhere with tech support that Bill will sort it. I hope each area has someone like Bill looking after them..
As I am sure Carlingman knows you have been around from the start of .co.uk


I also say welcome back and that Bill C is well known for putting his own time into helping NTL customers particularly at this site. :tu:

Incog. :)

[Stop It]

Just maybe ntl decided to upgrade the whole network, and give everyone a speed increase, in order to be totally ahead of the market. This was expected to take a while, and a lot of work, and equipment, and more than a few quid, so they said "We will switch it on for all subscribers later in the summer, coz after all it is costing you Jack and its FREE".

And so it came to pass that various impetuous, impatient, ill advised, ill conceived, misinformed, pre-emptive, downright ignorant, speculative and foolishly misguided individuals conspired to sound off about how the free upgrade was unreasonable in their own selfish circumstances, and why was it taking so long anyway?

Perhaps, when its all done, and every BB subscriber has got the benefit of a free speed increase, ntl will shout it from the rafters.
Some foolish people conspired to release the fact that NTL were upgrading their speed? wrong, there is a (Very hidden) Press release on the NTL site, saying they were upgrading the broadband speeds, If you meant the date however (if you do thats very poor wording), Mick put a good argument to that as well.

[Nikko]

Some foolish people conspired to release the fact that NTL were upgrading their speed? wrong, there is a (Very hidden) Press release on the NTL site, saying they were upgrading the broadband speeds, If you meant the date however (if you do thats very poor wording), Mick put a good argument to that as well.


You may consider my wording 'poor', but I could apply the same descriptive to your comprehension - I said nothing of the sort, have another read.

The fact that the upgrades were announced is not the issue, its the speculation and whingeing that has occurred pending the official announcement of launch date(s). Doubtless ntl, when they are satisfied everything is in place to roll-out, will make this public and advise the million + subscribers as to when they will actually receive it.

[Stop It]

You may consider my wording 'poor', but I could apply the same descriptive to your comprehension - I said nothing of the sort, have another read.

The fact that the upgrades were announced is not the issue, its the speculation and whingeing that has occurred pending the official announcement of launch date(s). Doubtless ntl, when they are satisfied everything is in place to roll-out, will make this public and advise the million + subscribers as to when they will actually receive it.
Guess what, there would be no speculation, or whinging, if NTL gave its customers the time of day, that fact is, and remains that NTL have decided to quietly slip out the fact they are upgrading their speeds, and then expect customers to sit tight and hope for the best?, its nothing short of pathetic customer relations, and it shows that NTL UK have lost the plot, even NTL ireland have kept their customers well informed of their speed upgrade, and leaves no doubt of when it is, and what it means, what have NTL uk done? little to nothing, as a paying customer, I expect to be kept informed about developments to my service, its not much to ask, when other companies seem to do it a lot better, (Oh and before you say "why dont you move" im not in a BT ADSL area, and im not going on AOL via ntl because it would be a 50% speed drop)

[Chrysalis]

glad ntl have now confirmed the date's, seems those customer support people 2 weeks ago were right when I reported 1st aug and the date's was known by ntl staff :D

[ppolo99]

yeah, im just glad i know when they start. But i wish ntl did come out and say We will start from 1st august, but ahh well, its gettin done and thats all i wanted. :)

[Electrolyte01]

Now that news has made me a happy penguin :D

[Tricky]

Sorted - Just as NTL line up a new batch of "You broke the 1gb limit" letters...

Are the upload speeds changing also?

[Electrolyte01]

Iv'e heard it's only the download :(

[kronas]

Are the upload speeds changing also?

nope.

[shamstar]

The new speeds should hopefully be in effect very soon which is great news :D
... but has anyone heard any news about increasing the 1gig a day limits? Maybe one of the NTL staff might be able to give us an idea what people think of it on the inside?

[paulyoung666]

The new speeds should hopefully be in effect very soon which is great news :D
... but has anyone heard any news about increasing the 1gig a day limits? Maybe one of the NTL staff might be able to give us an idea what people think of it on the inside?


bluddddddddyyyyyyyyyy hell , is there anything else you want :D :D :D , :welcome: to the site btw :)

[Neil]

The new speeds should hopefully be in effect very soon which is great news :D
... but has anyone heard any news about increasing the 1gig a day limits? Maybe one of the NTL staff might be able to give us an idea what people think of it on the inside?

There is to be no change to the download limit imposed by ntl (other than the fact you will nw be able to reach it sooner than before of course!)

[badnbusy]

Dont mean to be pessimistic, but just been on the phone to a very knowledgeable chap at ntl support/faults who has insisted that there are still around 10,000 set top boxes that need replacing and in fact there is no date given at all!

He said that he's been given an initial date of around late October/November, regardless of SACM or STB. "Upgrades for SACM and STB will go ahead when the boxes have been replaced"

I said "ntl said late summer! October/November aint summer" - to which he replied.... "Well it is ntl you know!"

LOL.

[SOSAGES]

well i went on an emule clicking spree last night and have lined up a lot of files for my 1.5 upgrade :)

[ppolo99]

:p: Dont mean to be pessimistic, but just been on the phone to a very knowledgeable chap at ntl support/faults who has insisted that there are still around 10,000 set top boxes that need replacing and in fact there is no date given at all!

He said that he's been given an initial date of around late October/November, regardless of SACM or STB. "Upgrades for SACM and STB will go ahead when the boxes have been replaced"

I said "ntl said late summer! October/November aint summer" - to which he replied.... "Well it is ntl you know!"

LOL.


poo :( :(

lets hope that as usual ntl cs are wrong :p:

[Ignition]

Dont mean to be pessimistic, but just been on the phone to a very knowledgeable chap at ntl support/faults who has insisted that there are still around 10,000 set top boxes that need replacing and in fact there is no date given at all!

Dunno about date but there weren't 10,000 STBs that needed replacing in the first place.... :rolleyes:

[grindkid25]

ahhh :@:@:@, thats really irritating spose theres nothing we can do about it :@, so whats happening about the "1st August" date which was given by NTL?

[icanadvise]

so whats happening about the "1st August" date which was given by NTL?
NTL didnt give it this site did other sites have postings from NTL peeps sayin it was never 1st august. see posting from peter m here http://www.ntlhell.co.uk/forums/index.php?showtopic=4759&st=60 and a post from another insider here http://www.ntlhell.co.uk/forums/index.php?showtopic=5017

[grindkid25]

very confusing, as different areas have been given "apparent" dates for the upgrades which i reckon is just aload of lies

[Maggy]

It will arrive when it arrives.All the speculation in the world won't change that.

Personally I'm too busy for any more of this rumour mongering(especially from erolz) so I'm unsubcribing from this now very pointless thread. :(


Incog.

[seaneeboy]

Well, we'll find out on sunday. If it goes through, then yay!

If not, It'll have to be put down as "Coming soon".

More to the point, it certainly stopped people grumbling about the price hike in the broadband... mission successful for NTL, Not quite sure I see the incentive for them to actually deliver anymore :)

[BBKing]

Not quite sure I see the incentive for them to actually deliver anymore

It would royally wee me off if they didn't, I've put a lot of hard work into it!

They don't like me when I'm angry.

Patience, people of cableforum, it's on the way. Fun popping into ntlhell for a bit - few old faces in there.

[poolking]

BBKing,

You don't turn green when angry? :D

[kronas]

BBKing,

You don't turn green when angry? :D

/me hides before things get big and nasty :Yikes: :disturbd: :shocked:

[BBKing]

You don't turn green when angry?

I turn green when changing nappies, that's for sure.

[peacedude2k4]

So whats this then 1.5mb come on NTL pull ur thumb out and make a 2mb or 3mb for £45-£50

I know i would be on a 3mb faster then it could download a 500kb Jpeg

[Ignition]

sounds good to me, right im booking a 4.7gb download of a dvd from a high speed movie pay per download server see how long before NTL have a benny at me LOL

Errrm I daily download massive files from friends Ftp's online of games to test out and large dvd-camcorder files of 2gb

No letter....ahh well

So whats this then 1.5mb come on NTL pull ur thumb out and make a 2mb or 3mb for £45-£50

I know i would be on a 3mb faster then it could download a 500kb Jpeg

One major reason why this hasn't happened yet is the economics around it. If people who sign up for 3Mbit are signing up to download 500+GB/month there's no money to be made there, quite the opposite to be honest (on 1Mbit you can download 300GB).

Consider somewhere like Frank's new home Canada, 100GB a month is considered massively heavy use there (that 100GB is only 3.5GB/day) and this is a place where the standard speed connections are 3 - 5Mbit and the highest speeds all the way up to 10Mbit.

Higher speeds do absolutely not equal a license to download loads more. In a way you're shooting yourself squarely in the arse here, you pay for maybe a 1/20th share, 15GB/month, can't complain when your provider baulks at letting you download 30 times that amount for twice the price.

I have 2Mbit ADSL, my standard usage along with my partner on 2 PCs is less than 20GB a month.

[Stop It]

The thing is, The first quote you said looks like a legal site (Could be wrong) But anyway, legal Film downloads (and possibly rental downloads) are becoming viable, and when they become widely available, I fear that ntl users would be unable to use them, perhaps there should be a unlimited bandwidth option, you pay a small fee, and for say, 24 hours, you can download all you like, It would be perfect for LEGAL downloading of films, and games.

[seaneeboy]

How big is an avarage legal film?

[Ignition]

The thing is, The first quote you said looks like a legal site (Could be wrong) But anyway, legal Film downloads (and possibly rental downloads) are becoming viable, and when they become widely available, I fear that ntl users would be unable to use them, perhaps there should be a unlimited bandwidth option, you pay a small fee, and for say, 24 hours, you can download all you like, It would be perfect for LEGAL downloading of films, and games.

Don't know about legal downloads for good but rental for sure is becoming widely available, a few examples are in an article here:

http://www.usatoday.com/tech/columnist/edwardbaig/2004-06-17-baig_x.htm

Downloading of games is legal too such as the case of Steam etc.

No doubt bandwidth needs will burst through the ceiling at which point it'll be up to the ISPs to provide, however still gotta say that at the moment the price of connections is probably skewed up somewhat to cater for heavier users, and with these technologies in their infancy legal demand for large amounts of data each month is still pretty small.

Even with these services you're gonna struggle to download much more than 100GB/month, going by the massive users I know of who download far more than they ever actually use.

[DieDieMyDarling]

There are many legal films that fit on a CD. Flash movies are getting bigger and bigger, as are flash games.
Also, pornsites with movie clips, and indeed full movies. (not that i'd use them myself, ahem).

Then there are music video's, taken off MTV, etc.

Game demo's are quite big too. Some are over 300mb. And will no doubt get bigger.

There are also video's provided by musicians/bands. Especially from the Punk scenes, where commercialism is selling out. So they offer all their stuff for free on their websites.

It all mounts up, and with caps strictly enforced, we lose out.
AOL are the answer. If ntl can't provide it, go to AOL.

[Vegeta]

I'm in the Manchester area and my STB just restarted on its own so I looked at my download speeds and they are above 80 :D

The max I can seem to get is 86kb/695kbit :dozey:

Is this normal?

[BBKing]

cough - nice to know our efforts are appreciated

Well, allowing for overheads, 700k out of 750 isn't bad for starters. Lets see what the others get.

I get <500k on my '512k' ADSL, for what it's worth.

:cool:

[swoop101]

It has happened

Wed, 28 Jul 2004 04:40:03 UTC
1st 128K took 1485 ms = 88264 Bytes/sec = approx 734 kbits/sec
2nd 128K took 1531 ms = 85612 Bytes/sec = approx 712 kbits/sec
3rd 128K took 1484 ms = 88323 Bytes/sec = approx 735 kbits/sec
4th 128K took 1860 ms = 70469 Bytes/sec = approx 586 kbits/sec


on my 600 :D :D :D :D :D :D

Wed, 28 Jul 2004 04:42:48 UTC
1st 128K took 1594 ms = 82228 Bytes/sec = approx 684 kbits/sec
2nd 128K took 1500 ms = 87381 Bytes/sec = approx 727 kbits/sec
3rd 128K took 1531 ms = 85612 Bytes/sec = approx 712 kbits/sec
4th 128K took 1500 ms = 87381 Bytes/sec = approx 727 kbits/sec


Wed, 28 Jul 2004 04:43:20 UTC
1st 128K took 1516 ms = 86459 Bytes/sec = approx 719 kbits/sec
2nd 128K took 1500 ms = 87381 Bytes/sec = approx 727 kbits/sec
3rd 128K took 2078 ms = 63076 Bytes/sec = approx 525 kbits/sec
4th 128K took 1484 ms = 88323 Bytes/sec = approx 735 kbits/sec

just checked a few more times. :tu: :tu: :tu: :cool:

[swoop101]

Wed, 28 Jul 2004 04:43:20 UTC
1st 128K took 1516 ms = 86459 Bytes/sec = approx 719 kbits/sec
2nd 128K took 1500 ms = 87381 Bytes/sec = approx 727 kbits/sec
3rd 128K took 2078 ms = 63076 Bytes/sec = approx 525 kbits/sec
4th 128K took 1484 ms = 88323 Bytes/sec = approx 735 kbits/sec


yep mine too.

[Chrysalis]

hmm what happened to the turbo function thing ntl was trialling where you had credits for 3mbit.

[Chrysalis]

good to know ntl are probably going to be forcefuly rebooting people's modems to get the upgrade asap. Is it just manchester so far?

[Marge]

Well nothing here yet

Wed, 28 Jul 2004 06:53:54 UTC
1st 128K took 1822 ms = 71939 Bytes/sec = approx 599 kbits/sec
2nd 128K took 1823 ms = 71899 Bytes/sec = approx 598 kbits/sec
3rd 128K took 1823 ms = 71899 Bytes/sec = approx 598 kbits/sec
4th 128K took 1972 ms = 66467 Bytes/sec = approx 553 kbits/sec

[etccarmageddon]

yes we're on!

Downstream 707 Kbps (88.4 KB/sec) 763 Kbps (inc. overheads)
Upstream 121 Kbps (15.1 KB/sec) 130 Kbps (inc. overheads)

[Rone]

Wed, 28 Jul 2004 07:23:20 UTC
1st 128K took 719 ms = 182298 Bytes/sec = approx 1517 kbits/sec
2nd 128K took 734 ms = 178572 Bytes/sec = approx 1486 kbits/sec
3rd 128K took 703 ms = 186447 Bytes/sec = approx 1551 kbits/sec
4th 128K took 703 ms = 186447 Bytes/sec = approx 1551 kbits/sec



Manchester sacm.
Seems it just happened overnight. :)
If it works ok i,m a happy bunny. So far so good.

[Bill C]

Hi


Wed, 28 Jul 2004 07:20:00 UTC
1st 128K took 1062 ms = 123420 Bytes/sec = approx 1027 kbits/sec
2nd 128K took 1063 ms = 123304 Bytes/sec = approx 1026 kbits/sec
3rd 128K took 1078 ms = 121588 Bytes/sec = approx 1012 kbits/sec
4th 128K took 1047 ms = 125188 Bytes/sec = approx 1042 kbits/sec


Nothing here yet in Warrington :( Oh well it will come :)

[jigman]

Defiantly on in Manchester





Wed, 28 Jul 2004 08:40:37 GMT
1st 128K took 1453 ms = 90208 Bytes/sec = approx 751 kbits/sec
2nd 128K took 1453 ms = 90208 Bytes/sec = approx 751 kbits/sec
3rd 128K took 1469 ms = 89225 Bytes/sec = approx 742 kbits/sec
4th 128K took 1453 ms = 90208 Bytes/sec = approx 751 kbits/sec

:D:D

[seaneeboy]

How very exiting! *wants to rush home and play*

[jonathan_d]

now i know why our stb reset last night!
the event log says something like 'cable modem forced reboot'
now downloading at 90-92kbs :D
anyone know if it's set at 750 or 768k (750x1024) by the way?

[whiteswan]

Heres a quick speed test for everyone to verify...............

http://www.speedtest.ndo.com/

Dave, Oldham.

Still nowt here by the way.

[Ignition]

now i know why our stb reset last night!
the event log says something like 'cable modem forced reboot'
now downloading at 90-92kbs :D
anyone know if it's set at 750 or 768k (750x1024) by the way?

There are 1000 bits in a kilobit so 750kbit = 750,000 bits.

[BBKing]

750 and some areas will have it, some won't yet.

[basa]

From Stockport (G Manchester) getting various results between 175 kbps and 290 kbps on a 150k STB connection (12 tests over a 10 min period). :confused:

[jtwn]

BBKing is there a schedule? PLEASE?! :)

Are we talking hours? Days? Weeks?

[BBKing]

Yes there is a schedule, no I don't control it, so I can't really say anything. Factors outside my control, don't want to get hopes up.

[jtwn]

Thats such a tease.....it sat in front of you, can you not even comment on general areas?

[Rone]

Thats such a tease.....it sat in front of you, can you not even comment on general areas?


Yeh but just say it didnt happen as his schedule says, then someone you can guarantee will start shouting and ringing up complaing and probably asking for compensation. :Yikes:
No doubt quoting what they read here or were told.

But i can see your frustration.

[BBKing]

Quite, Rone, and in any case I haven't got it sat in front of me and won't know for certain until the night when I get the final nod.

[basa]

From Stockport (G Manchester) getting various results between 175 kbps and 290 kbps on a 150k STB connection (12 tests over a 10 min period). :confused:

I suspect the faster speeds are being affected by the browser cache - if I delete all cache the speeds are consistently 175 kbps :td:

[etccarmageddon]

Hi


Wed, 28 Jul 2004 07:20:00 UTC
1st 128K took 1062 ms = 123420 Bytes/sec = approx 1027 kbits/sec
2nd 128K took 1063 ms = 123304 Bytes/sec = approx 1026 kbits/sec
3rd 128K took 1078 ms = 121588 Bytes/sec = approx 1012 kbits/sec
4th 128K took 1047 ms = 125188 Bytes/sec = approx 1042 kbits/sec


Nothing here yet in Warrington :( Oh well it will come :)


hey there - what's it like using a slooow internet connection!

:PP: :waving:

[seaneeboy]

Damn you etc! If only I could catch you! *Shakes fist at young whippersnapper*

[Mick]

hey there - what's it like using a slooow internet connection!

:PP: :waving:

You can go off people you know! :cool: :angel:

[Jon M]

Any central southies (berkshire) got a report yet? .. I'll be testing mine around 5ish when I get home

[badnbusy]

Dave, Oldham.

Still nowt here by the way.

Same here :)

No upgrade in Oldham yet (1mbit SACM)

btw, www.dslzoneuk.net/speedtest.php

< waits

[ppolo99]

No upgrade in Wirral yet, not to far from manchester :D (1mbit CM)

[badnbusy]

Incidentally, for the ones that have been upgraded - your IP addy (http://www.dslzoneuk.net/ip_checker.php) hasnt changed has it?

[BBKing]

No reason for it to, badnbusy.

[badnbusy]

Thought so. Just wondered if it needed a release/renew of IP's to pick it up.

Is it correct that the SACM should reboot itself when the speed has been changed, or should we manually keep rebooting it...

[ppolo99]

will upgrades ever happen during the day or do ntl tend to do them in the early hours?

[BBKing]

Early hours. We should reboot you, but if for some reason we miss you and you think your area's been done, or Christmas comes round (:P) feel free to. We'll be checking afterwards anyway.

No release/renew should be necessary.

[etccarmageddon]

Thought so. Just wondered if it needed a release/renew of IP's to pick it up.

Is it correct that the SACM should reboot itself when the speed has been changed, or should we manually keep rebooting it...


I didnt need to reboot mine - it was automatic. My IP has not changed.


A bit thank you to all those who've been working hard to make this happen.

:handshake

[paulyoung666]

not happening on teesside yet :( , and i have rebooted :erm:

[beardsley]

I am sitting at work, and have not been able to ping my machine at home all morning. It is set to mail me if the IP address changes, so the most likely explanation seemed to be that the server had crashed.

However, having read this thread, I am starting to suspect that I have been upgraded, and either the modem did not reboot correctly, or my router got upset.

This is in Fleet on the Hampshire/Surrey border. Can anyone confirm if this area has been upgraded?

[Mal]

I am sitting at work, and have not been able to ping my machine at home all morning. It is set to mail me if the IP address changes, so the most likely explanation seemed to be that the server had crashed.
Earlier posts state that the IP address didn't/won't change. :confused:

[beardsley]

Earlier posts state that the IP address didn't/won't change. :confused:

I am quite prepared to beleive that the IP address has/will not change. I was just wondering if the Fleet area had just been upgraded. It so, it would at least be a coincidence.

[seaneeboy]

Perhaps your machine at home has crashed?

(ps - anyone in leeds been upgraded yet? oooh! The exitement!)

[Bill C]

hey there - what's it like using a slooow internet connection!

:PP: :waving:I could learn to hate you :)

Enjoy your new speed lucky so and so:LOL:

[Acathla]

(ps - anyone in leeds been upgraded yet? oooh! The exitement!)

hehe

cant wait for a whole month of this :)

[seaneeboy]

Haha acathla - I'm sure the novelty will wear off after a couple of days - and the frustration will return ;)

[mt50]

i'm on 750k in stoke now :D


EDIT no i'm not :( only 557 Kbps accroding to adslguide. but 792k's according to speedtest.ndo.com. ah just done it again and got 871.50kbps that one must just pick a random number and say thats your speed :(

[banjo]

hey there - what's it like using a slooow internet connection!

:PP: :waving:


But does your e-mail work ? ;)

[etccarmageddon]

But does your e-mail work ? ;)

yes it's fantastic... for example last week I managed to get emailed about 3 times re my monthly DD advance notice! :banghead:


:dig:

[byron_hinson]

Nothing here in Cambridge yet either.

[Electrolyte01]

We just got a letter this morning about the upgrades, so I can see Tamworth's isn't going to be long away.

[Electrolyte01]

Yep, got the letter this morning confirming the update in August. Looks like my area is getting it soon then, no one else I know with NTL broadband has had a letter about this yet.

:D :p:

[beardsley]

The good news: My machine at home is back on line. Looging at the modem logs, the cable network went down at 23:57 last night.
The bad news: Dosdiag still reports that I am on a 1 meg connection, so presumably the upgrade is not the reason for the outage.

[ppolo99]

BBking i want you to get my hopes up please :p

[sav112]

We just got a letter this morning about the upgrades, so I can see Tamworth's isn't going to be long away.
Can we expect a letter before the upgrade from NTL?



I just done a speed test and Iâ₠¬ÃƒÆ’¢â€žÂ¢m still 150Kbs anyway in Glasgow.:o

[Electrolyte01]

Well, it's most likely. They should really tell us by letter (like they have for us) before they actually do it.

[ian@huth]

Not had any letter about that yet but did get a letter saying that call itemisation on the telephone bill will only be for calls over 50p unless I want to pay £1 a month for full itemisation. BT is looking even more tempting.

[Wayne3212]

I am also still on 150k, I live not far from Warrington and Liverpool.

[etccarmageddon]

I didnt get a letter (but aint complaining).

[Earwig]

Northants and still on 1MB

Hopefully it will go up in the next few days.......


I did read a post from a guy working at NTL somewhere a while ago about a big hush hush thing to increase the upload speed sometime but I cannot find the thread so any news??


FINGERS CROSSED! !
:angel: :D

[ppolo99]

cant really see the upload increasing, unless blueyonder upgrade theres

[Electrolyte01]

Havn't got the speed increase yet, it said some time within august, but I bet that's going to be soon since we got a letter, and no one else I know who is on NTL have a letter saying that yet :erm:

[Mick]

I bet Robin's speed test has been absolutely hammered today. :D

[DieDieMyDarling]

Did any of the people who DID get a speed increase today, get a letter beforehand? Or in true NTL fashion, is it all a bit random and unreliable?

[scrotnig]

Did any of the people who DID get a speed increase today, get a letter beforehand? Or in true NTL fashion, is it all a bit random and unreliable?
I don't get it. The company increase speeds at no extra cost and **still** it's not good enough........:rolleyes:

[scrotnig]

I trust all those who said the planned upgrades would never happen because ntl were just trying to con customers, will now come back to this thread and confess in public they were wrong.......

It'll be a cold day in hell.....

[Electrolyte01]

Well what would you rather have? 1GB bandwidth per day or 1gb per month? (which BT offer, Wanadoo offer 2gb bandwidth, which is NO WHERE NEAR as good as NTL's 1gb per day)

I'm sticking with NTL until I can afford to move to BullDog.

[Rone]

Did any of the people who DID get a speed increase today, get a letter beforehand? Or in true NTL fashion, is it all a bit random and unreliable?


No i never got one. But my m8 who lives half a mile away did.
So some believed it , some not. :(

I did when i saw the increase early this morning tho, and for a few quid i,m happy with it.
Now if we can just sort out the e-mail server.....................


[yes there's always one :p: ]

[Electrolyte01]

Just tested mine, only 10k faster than it usually is (must have been from NTL upgrading the lines) but still the same speed at the moment. I'm gonna keep checking it each day, because I usually get disconnected of certains things, some times everything. When that happens, I'l test it ;)

[DieDieMyDarling]

It's taking me about 10 attempts to get into (authorize, not download) one of my email accounts, i can hardly ever get newsgroups working, and i'm subject to the same cap (on my 1mb line) as someone on 150k (soon to be 300k). Not a lot to scream about there. Just means I'll exceed my limit in around 2 hours when i get the upgrade, compared to the 12 hours maximum use someone on the lower teir will get. :rolleyes:

[paulyoung666]

It's taking me about 10 attempts to get into (authorize, not download) one of my email accounts, i can hardly ever get newsgroups working, and i'm subject to the same cap (on my 1mb line) as someone on 150k (soon to be 300k). Not a lot to scream about there. Just means I'll exceed my limit in around 2 hours when i get the upgrade, compared to the 12 hours maximum use someone on the lower teir will get. :rolleyes:


nowt new there then , how about you vote with your wallet if you are not happy ;)

[DieDieMyDarling]

Well what would you rather have? 1GB bandwidth per day or 1gb per month? (which BT offer, Wanadoo offer 2gb bandwidth, which is NO WHERE NEAR as good as NTL's 1gb per day)

I'm sticking with NTL until I can afford to move to BullDog.
BT offers a 30GB a month limit on their BB. AOL have NO limit at all. The only thing that stops me at the moment is in my area i can only get 512k with BT. But i'm using my connection as much as i normally do, and if i ever get a letter i'm closing my account and moving to AOL, i'd rather have 24 hours a day at 512k than 2 hours a day at 1.5mb.

[Electrolyte01]

BT offers a 30GB a month limit on their BB.

I think your wrong there, my friend told me it's 1GB and he's on BT, I also saw it on the website as 1GB.

[Bill C]

BT offers a 30GB a month limit on their BB. AOL have NO limit at all. The only thing that stops me at the moment is in my area i can only get 512k with BT. But i'm using my connection as much as i normally do, and if i ever get a letter i'm closing my account and moving to AOL, i'd rather have 24 hours a day at 512k than 2 hours a day at 1.5mb.
Think you will find most ISP's will be capped in some form soon. Might be wrong might be right :) :LOL:

[scrotnig]

BT offers a 30GB a month limit on their BB. AOL have NO limit at all. The only thing that stops me at the moment is in my area i can only get 512k with BT. But i'm using my connection as much as i normally do, and if i ever get a letter i'm closing my account and moving to AOL, i'd rather have 24 hours a day at 512k than 2 hours a day at 1.5mb.
I'd love to try AOL's great-sounding unmetered product, but not at the expense of having their software on my PC.

Why will they not make it optional? There are many 'experienced' users who would happily try their product if it could be sold with an option to be 'product only' and not have the software.

[DieDieMyDarling]

I'd love to try AOL's great-sounding unmetered product, but not at the expense of having their software on my PC.

Why will they not make it optional? There are many 'experienced' users who would happily try their product if it could be sold with an option to be 'product only' and not have the software.
Well that was one of my concerns, but a friend of mine who is with AOL, says you can just get rid of the software and put in your own settings, like with any other ISP. I've not seen it or tried it myself. Having to use the AOL software would really put me off, i've never been a fan of bundled software.

[DieDieMyDarling]

I think your wrong there, my friend told me it's 1GB and he's on BT, I also saw it on the website as 1GB.
That's the budget version. They offer a normal broadband service with 30GB a month. Which is cheaper than NTL.

[paulyoung666]

I'd love to try AOL's great-sounding unmetered product, but not at the expense of having their software on my PC.

Why will they not make it optional? There are many 'experienced' users who would happily try their product if it could be sold with an option to be 'product only' and not have the software.


you and me both , but as aol = devil spawn then no thankyou :disturbd: :disturbd: :disturbd:

[Electrolyte01]

Yes but ADSL isn't as good as Cable I don't think :p:

I remember when they said broadband was "always on" internet connection, I think with all these bandwidth limits they don't say that any more. Well some ISP's do, such as BullDog and Satelite ISP's, that why I'm going with satelite when I get the money.

[Neil]

I think your wrong there, my friend told me it's 1GB and he's on BT, I also saw it on the website as 1GB.

http://www.bt.com/broadband/bb_info.jsp

[scrotnig]

Yes but ADSL isn't as good as Cable I don't think :p:

I remember when they said broadband was "always on" internet connection, I think with all these bandwidth limits they don't say that any more. Well some ISP's do, such as BullDog and Satelite ISP's, that why I'm going with satelite when I get the money.
ntl do. It is 'always on' because it's never off!

Always on has no bearing on the amount you download. It's not like the old dialup restrictions some firms had, about how many hours a month you could be connected. I still laugh nostalgically when I think about that!

[DieDieMyDarling]

It's the same principle though. On 1.5mb you will be allowed under 2 hours of full useage per day. It's a bit like getting your shopping for cheaper if you get the same amount of items, but do it slower. And if you rush, you get charged extra. :rolleyes: :td: :rolleyes:

[Electrolyte01]

http://www.bt.com/broadband/bb_info.jsp

15GB per month still doesn't beat NTL's :D

[Electrolyte01]

ntl do. It is 'always on' because it's never off!

Always on has no bearing on the amount you download. It's not like the old dialup restrictions some firms had, about how many hours a month you could be connected. I still laugh nostalgically when I think about that!

Yes but if the bandwidth gets capped, when you use it I think you get cut off until the next day or month. So that basically isn't "always on" internet ;)

[poolking]

I thought the only people that would get letters were those getting their BB through the STB?

[Electrolyte01]

No, it includes people with the SCAM as well. Basically any one who has broadband with NTL get the limit.

[DieDieMyDarling]

I think it is all about what area you live in. And whether your area is heavily contended. If not many people have BB in your area you can do what you like. If it's a heavily used area they'll crack down on you pretty fast.

[Electrolyte01]

I think it is all about what area you live in. And whether your area is heavily contended. If not many people have BB in your area you can do what you like. If it's a heavily used area they'll crack down on you pretty fast.

If that was the case, people would leave NTL. EVERY ONE has this "guide", if it was like that it wouldn't be fair :erm:

[td444]

I'd love to try AOL's great-sounding unmetered product, but not at the expense of having their software on my PC.

Why will they not make it optional? There are many 'experienced' users who would happily try their product if it could be sold with an option to be 'product only' and not have the software.

It is now optional for ADSL users. You can use your AOL Master screen name + password on your router = ADSL connection. And the connection itself seems like a typical ADSL line.

[poolking]

Anyway my speed hasn't been increased yet.

[paulyoung666]

It is now optional for ADSL users. You can use your AOL Master screen name + password on your router = ADSL connection. And the connection itself seems like a typical ADSL line.


still wouldnt trust aol :disturbd: :disturbd: :disturbd:

[DieDieMyDarling]

If that was the case, people would leave NTL. EVERY ONE has this "guide", if it was like that it wouldn't be fair :erm:
Like getting the same cap on 3 different teirs is fair? :D

As far as i know they are the facts though. Ntl are only sending out letters to offenders in highly contended areas. Can someone back me up on this? I read it on here, but can't remember where.

[jtwn]

DieDie i dont get what you are getting at.

BT 512kbps 15gb bandwidth 24.99

NTL 750kbps 30gb bandwidth 24.99

Whats the debate about? :confused:

[Mick]

I think we have slighty shifted off topic now - Any chance we can get back on topic. Thanks.

[DieDieMyDarling]

DieDie i dont get what you are getting at.

BT 512kbps 15gb bandwidth 24.99

NTL 750kbps 30gb bandwidth 24.99

Whats the debate about? :confused:
Sorry, i thought it was 30GB. Still leaves AOL ahead of the rest. Along with the likes of Bulldog. It's just frustrating to see other people getting a much better deal with other providers.

[BeeJay]

Received a letter today detailing the speed increases and saying upgrade programme starts in August.


Letter also details the price changes for telephone and TV packages.


I am in the Poole area - ex CWC.


BeeJay

[Stop It]

Think you will find most ISP's will be capped in some form soon. Might be wrong might be right :) :LOL:OI! I said that last month, :p Nice to see im not the only one with that opinion though, if it maximises profit, they'll do it, and so far it looks like it might be working for wanadont and British Hellcom, so caps probably will invade most ISP's :p

Also *ON TOPIC* Im in on the Biggleswade UBR , not upgraded, yet, will inform if it changes.

EDIT : Blady ell I cant even spell where I live, oops :dunce:

[ppolo99]

you cant spell "bloody hell" either :)

I got my bill though the post yesterday but still nothing about the upgrades.

Wirral - exCWC

[Wayne3212]

Ok, I am supposed to be on a 150k connection, but I just ran a speed test and it says I downloaded at 240kbs, so, I thought hmmm, then I ran it again and this time I downloaded at 155kbs. Anyone know whats going on? I am in the Warrington area, if that helps anyway...

[Electrolyte01]

Could be just a spike, some times you can get that.

[badnbusy]

Can someone scan this letter in then?!?

[Bill C]

Ok, I am supposed to be on a 150k connection, but I just ran a speed test and it says I downloaded at 240kbs, so, I thought hmmm, then I ran it again and this time I downloaded at 155kbs. Anyone know whats going on? I am in the Warrington area, if that helps anyway...
Can confirm that Warrington has not been done yet here's why


Wed, 28 Jul 2004 22:28:31 UTC
1st 128K took 1063 ms = 123304 Bytes/sec = approx 1026 kbits/sec
2nd 128K took 1078 ms = 121588 Bytes/sec = approx 1012 kbits/sec
3rd 128K took 1062 ms = 123420 Bytes/sec = approx 1027 kbits/sec
4th 128K took 1063 ms = 123304 Bytes/sec = approx 1026 kbits/sec

I am on 1 meg

[Chrysalis]

one point although off topic.

Just because bt openworld has a low cap that isnt a representative of ADSL, there are still numerous isps uncapped and some who are capped but have a uncapped product still available.

on topic no upgrade here yet but then again leics isnt supposed to be until 1 august so I will expect it then even tho thats a sunday.

[paulyoung666]

Ok, I am supposed to be on a 150k connection, but I just ran a speed test and it says I downloaded at 240kbs, so, I thought hmmm, then I ran it again and this time I downloaded at 155kbs. Anyone know whats going on? I am in the Warrington area, if that helps anyway...


hi and :welcome: to the site , are you using sacm or stb :)

[Wayne3212]

I am using STB

[paulyoung666]

double the download speed of a sacm if you are in the right area :)

not sure what the right area is , but i am sure someone will let us know :erm:

[banjo]

Will this speed boost make pages load quicker or just download speeds faster ? :dunce:

[Stop It]

Both, remember to view a website you have to download it, so yes they will be called up faster, :-)

[paulyoung666]

Will this speed boost make pages load quicker or just download speeds faster ? :dunce:


if you stay on the 150k service you wont notice any difference because you are already getting the faster speed now by the sound of it :erm:

[banjo]

Both, remember to view a website you have to download it, so yes they will be called up faster, :-)

Thank you :)

[banjo]

if you stay on the 150k service you wont notice any difference because you are already getting the faster speed now by the sound of it :erm:

I am on 600k but most of the time it doesn't feel like it :angel:

[paulyoung666]

I am on 600k but most of the time it doesn't feel like it :angel:


sorry crossed posts there , it is a bit too early for me :D :D :D , yes if you are on the 600 service then you should notice an improvement :)

[seaneeboy]

Oooh - My speed is measured as 181.00kbps in 150/300k STB in leeds...

anyone want to take a guess as to what that means?

[Wayne3212]

It's weird, my speeds are up to 180kbs on a 150k connection. I dunno if it's just that people (like me) on a STB get a higher speed than 150k anyway because NTL's interactive service needs a higher speed than 150k (I think it's 256k?)

Hmmmm

[badnbusy]

Yes. STB customers who are on 150k are actually on 256k. So you will get varied speed results. Incidentally, when the speed goes up to 300k, you will only be gaining 44k, so wont really notice it.

However, SACM customers who are on 150k will notice it...

Still no upgrade in Oldham :(

[badnbusy]

Btw, since i posted my speedtest site yesterday, hundreds of people have taken it, and NO-ONE has got higher than a 1mb connection.

Hmm..... maybe this means no one has been upgraded ;)

So.... People who've been upgraded...

Post your results to prove it: www.dslzoneuk.net/speedtest.php :Yikes:

[Mick]

There has been some upgrades, people have been using Robin's speed test and I know of one member who is on the new 1.5MB speed as this speed test result is from Robin's speed test:-

Wed, 28 Jul 2004 07:23:20 UTC
1st 128K took 719 ms = 182298 Bytes/sec = approx 1517 kbits/sec
2nd 128K took 734 ms = 178572 Bytes/sec = approx 1486 kbits/sec
3rd 128K took 703 ms = 186447 Bytes/sec = approx 1551 kbits/sec
4th 128K took 703 ms = 186447 Bytes/sec = approx 1551 kbits/sec



Manchester sacm.
Seems it just happened overnight. :)
If it works ok i,m a happy bunny. So far so good.

[bigitup_j]

Yes. STB customers who are on 150k are actually on 256k. So you will get varied speed results. Incidentally, when the speed goes up to 300k, you will only be gaining 44k, so wont really notice it.

However, SACM customers who are on 150k will notice it...

Actually, 150k stb customers can get speed up to 256k, but browsing remains at around 150k. using a download accelerator will give you the 256k speeds (around 30kb/s), but not using i get 18kb/s.

so the 150k to 300k increase will make a lot of difference to stb users as, but the max download speed will only change slightly - as badnbusy said.
:)

still 150k for me... :( - well it ain't august yet...so i can wait (a few more days) :sleep:

[jtwn]

http://forum.digitalspy.co.uk/board/showpost.php?p=2407026&postcount=29

http://forum.digitalspy.co.uk/board/showpost.php?p=2408345&postcount=34

Is what this guy saying correct?

[Electrolyte01]

Yes. STB customers who are on 150k are actually on 256k. So you will get varied speed results. Incidentally, when the speed goes up to 300k, you will only be gaining 44k, so wont really notice it.

However, SACM customers who are on 150k will notice it...

Still no upgrade in Oldham :(

Incorrect, if it was that they would call it 256k for STB, and 150k for SCAM. I think that would be too much hassle though.

You would have to pay extra if you used a STB for that speed, and the SCAM would be cheaper :p:

[BBKing]

The 150k limit on STB is enforced off the STB, in the routing system. Taking that out and upping the speed on the box will give true 300k instead of sort-of 256k.

No more upgrades have been done yet, if you're wondering.

[Mick]

http://forum.digitalspy.co.uk/board/showpost.php?p=2407026&postcount=29

http://forum.digitalspy.co.uk/board/showpost.php?p=2408345&postcount=34

Is what this guy saying correct?

Yes apparently so - but lets just wait an see shall we. ;)

[BBKing]

75% of Cable Modem will be put on at this time, but there are some areas where further upgrades are required and might not be active for several weeks after this date

i dont believe that stb speed increases will occur till october

No, he's not exactly 100% right. If he was, there wouldn't be people on STB upgraded in Manchester, would there?